She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. And it's not that I didn't want to work overnight, I couldn't. I never feel scared to approach a manager or someone on a higher tier. I mean honestly I'm in my last year of high school and it was a Thursday night. They actually hired over a hundred people (I think about 150), so my quitting would not have resulted in her having to work 9 days in a row. YOUR SERIOUSLY BETTER OFF WORKING AT TACO BELL! Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. So technically, I should have gotten my paycheck. Associates, visuals, and even managers have had it with the way F21 is running their stores and I wouldn't be surprised if some day soon a whole bunch of people are just going to quit, leaving whomever is left to pick up the pieces. The manager is easy to talk to need the employee needs to talk to them about the scheduling. Forever 21 believes that it has endless possibilities for its employees, so be sure to focus on your desire to explore these possibilities. I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. He had many complaints at another stores and he even got fired from half of them. PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. @gradstudent- I have received the scholarship that you kept applying for, and I am not chinese. The retailer faced a $2 million lawsuit as . Forever 21 Employee Reviews Review this company. I knew I wasn't the managers' favorite, but to be singled out as the one who was always in the fitting room and never allowed to operate a cash register? Bad sign #1 we are MODs .. you are SALES ASSOCIATES.. you stand in the fitting rooms, count in the clothing .. clean up at night.. SHOVE ( like everyone else ) .. / We are a Private company this means we go by state law .. which abides by having MINORS leave by 9:30 ( which we do not hire anymore ) .. there is no law in any state stating that you have to leave 2 hours after the store closes. The lawsuit also involved Urban Outfitters. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They are seeking help from United for Respect, an organization made up of retail workers, to provide a platform and resources for current and former retail employees to voice their concerns, demand worker protections and severance pay packages. Bad sign #9. Forever 21 Employee Reviews Review this company. The next day, I got a call asking if I was going to show up for my next shift. Bad signs #7 and 8. Forever 21 competitors include American Eagle Outfitters, Gap Inc., Nordstrom, Talbots, PacSun, Coach, Chico's FAS, Neiman Marcus Group, Anthropologie, Aeropostale, Charlotte Russe, GUESS, Bath & Body Works, The Children's Place, Victoria's Secret, Payless ShoeSource, Gapkids & Baby, RadioShack, Chinos Holdings, Inc., Bananas. No one can do that. Orlando Managers can kick brix with no shoes on. Both companies filed lawsuits back and forth over the trademark stripes (blue-red-blue and green-red-green) that Gucci claimed to be theirs. Store Manager gets 45 hours. So I started arguing with her a bit, asking if they could work around my other work schedule (the job I already had upon applying), reasoning that my manager does the schedule 2 weeks in advance and she said that they don't work around other schedules. The woman (or rather, girl) who conducted our orientation was 15 minutes late and forgot them. Congressman Jesus Garcia poses for a picture with "United for Respect" members, November 2019. I do this kind of legal work for a living, and it does NOT work that way in CA. And to hear that from employers is ridiculous. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. More of an employee discount would be nice since 10% barely covers tax. On average, employees at Forever 21 stay with the company for 2.1 years. Research Summary. I have so much fun working here. Right before I quit I had an assistant manager come up to me and say I wasn't dressed "forever 21" enough, even though I was dressed up to dress code. I agree 110% there a terrible company to work for. Yes, URINE! Forever 21 allegedly infringed designer Mara Hoffmans Chief prints. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. This is XXI btw so its a huge store. What's worse is that these are NOT isolated incidents. Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. But at Forever 21, shifts were at least 9 hours long on the weekends, plus the time we spent cleaning the store after closing. It doesn t take long to find a lawsuit on the web involving F21. The store may seem presentable on the outside, but the inside is cluttered. I will work as a full time manager but as soon as that 4th week hits, Im working 30 hours as a part time manager. Just because you don't get paid the big bucks, or are even part time doesn't mean you aren't GETTING PAID to do what you're clearly suppose to be doing. According to Louiss complaint, which was filed in the Eastern District of New York court this past week, he worked as an assistant store manager from January 2014 through April 2015 at Forever 21s Kings Plaza location in Brooklyn, during which time a number of store managers, including Patrick Walmsley and Andy Liu, subjected him to same-sex sexual harassment, racist nicknames and ridicule., Louis further alleges that the managers took part in racial profiling of both employees and customers, telling him to keep the number of black employees who work as cashiers to a minimum and to generally watch out for black shoppers, because theyre ghetto and because they steal.. So I totally agree with everything that is being said. Otherwise, they will just keep treating people this way. Every one trys to tell our other boss but all she says is that its drama and to drop it. AND D.M. I would get home super late from the store being turned upside down. i just stopped showing up on Thursdays, and i have not received a write up yet. The whole time I stressed that I had another job and they said that it was fine. Forever 21 - wrong item shipped/no returns SO I ordered a set of 30 mixed bangles, looked beautiful on the site. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. 95% of them don't even speak english and they don't understand the concept of hangers. Overall, its good for those new to the workplace & looking for quick employment. Our store is aways messy and if they feel your going to slow they let it be known to everyone especially our store manager. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. Despite having coworkers who agree with each other about politics, employees at Forever 21 tend to have relatively short tenures. They've had two weeks to get on the ball, and I have not gotten it. . i remember when i started working there around black friday, i told them that i was guaranteed two lunches because i was working more than 10 hours. Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC. Help other job seekers by rating Forever 21. Average Forever 21 Salary $15.11 hourly $31,438 yearly Updated November 18, 2022 The thing that got to me about this behavior was the disparity between how they were treated and how the rest of us were. They are on a power trip. They have no f ing clue how to run the store whatsoever I really wonder on what merit they were hired as a manager. Back in February, I was cleaning a large section at the front of the store. I quit 2 weeks ago! Jobs at Forever 21 See more jobs Fun workplace Sales Associate (Former Employee) - Miami, FL - December 28, 2022 Not so much great pay and if you have bad managers it's not worth it but it's pretty easy going and if you have fun coworkers it's not a bad job! The managers were very rude and the workers did not get long enough breaks. Fashion & Shopping. Working at Forever 21 was very fun and fast-paced. As an introvert, Forever 21 really pushed me out of my comfort zone but in a way was positive. Location. At the roundtable, Congressman Garcia talked about two Payless workers, who both worked for the company for over 20 years and were looking forward to retiring, but were given "crumbs from what was left from the bankruptcy.. )", 2012 - Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21. I'm just thankful that I'm done dealing with those slave drivers. Learn more. Don't work there, and only do if you're desperate. Im also a guy. Forever 21 is no stranger to controversies. make sure you clock in and clock out appropriately. Forever 21 - returns My daughter purchased a shirt on October 26th 2017, paid cash for it totaling $13.90. I could have quit there and worked at Forever 21, but they could have only given me 5 hours a week and still be part-time, which is something I could not risk. Forever 21 positioned itself as fast fashion retailer for teenagers. 2.6 Pay & benefits. Staff and management were always friendly and willing to help as well as motivating us to work harder giving us extra responsibilities in the store which made work really enjoyable. I have NOT gotten my last check, at all. Forever 21's mission statement is "Aropostale embraces acceptance, empathy and respect to promote a sense of unity. I told this manager (I talked to three different managers, by the way) that I was 100% unavailable to work Wednesday and thursday since I was going to be out of town, and he said that it was fine. No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. Just saying. get over it. All the managers are airheads, they screwed up my paycheck. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. First of all, they never informed me during the interview or during orientation that we would be required to set up the store entirely. Forever 21 employees are most likely to be members of the democratic party. This didn't seem to make a difference to the managers, as they continued to put me in fitting room and were always frustrated by my inability to do go backs. The lawsuit was settled out of court before trial. Job work-life balance. The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. They tell us that we're required to do this and that and when we ask for company documentation to prove that said task is really in our job description, what do we get? Working here brought me into depression. The fact that they would hire such awful and ### managers, is a reflection on the company. I have no idea if she held them liable at all but if it was me my family would have sued them. I have never had so much stress from a job in my life. Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). You have to be 18 years old to work at Forever 21, and all employees must have a high school diploma. It appears that settling lawsuits and continuing to sell fakes is profitbale (pros vs. cons). DON'T work at forever 21, you will want to kill yourself! Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. This will surely increase the credibility of your complaint. She just didn't give a crap that someone just quit. Management. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. Just disgustingly rude. Forever 21 offers benefits to full-time employees. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. You can't compair the company based on your store's review. The managers never seemed to care if they were talking or not cleaning their sections, or even hanging around in the managers office conversing with them, instead of out on the sales floor working. Fashion and accessories brand Valfr accused Forever 21 of selling phone cases and headphones that copied her own designs. Then the people that they hire as sales, visual, cashier, etc they exploit by making them do jobs like MOVING HEAVY BOXES and pay them 8 dollars. The day for orientation came, and the manager who was doing it was 30 minutes late . But its not a career, or even a job you want for more than a few months. No, Forever 21 does not drug test prior to employment. I have a Bachelor's Degree and I only get paid $8.75 to deal with all this crap. Ariana Grande filed a $10 million lawsuit against Forever 21 for creating Instagram posts that mimicked her style in 7 Rings music video and even hired a look-alike" model to pose for the pictures. ! I think it needs more clear communication. I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. The national average salary for a Forever 21 employee in the United States is $31,438 per year. I liked the way that the managers showed the concern they had for their workers, even on rough and busy days. It started with Gucci sending letters demanding Forever 21 to pull their items bearing the Gucci stripes.. It was like they couldn't put two and two together. Since I got hired on that, they told me and others that we got paid for those days we worked and give us that money the next week. The brand sent cease and desist letter to the retailer. Innovation, fine quality, exceptional service and value.". My biggest thing with them, is their payroll. It's not hard to take note, send it out. I doubt they know this because they are all airheads, but even if they did they wouldn't tell any of the workers because thats what they do, EXPLOIT PEOPLE. Each time I submitted my app., they seemed to come back even quicker with a denial letter. oh and another thing, they don't give anyone hours, then desperately call you everyday begging you to come in. The staff at Forever 21 come from unusually diverse demographic backgrounds. Due to the lack of structure, many associates quit for this reason too. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. Find out what life is like at Forever 21, then browse jobs and apply today! Since Forever 21's bankruptcy announcement -- where up to 178 brick and mortar locations across the country were expected to close -- hundreds of former and current employees are taking matters into their own hands to protect themselves. The lawsuit also contains claims of stealing from Autodesk and Corel. What finally made me quit is their treatment. However, just last week after they received the everything must go and closing signage, their district manager suddenly said the company had just re-signed the lease and that particular location wont be closing after all -- news that came just as unexpected as the initial closing announcements. Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). I hear they are pretty bad in the SoCal stores. She looked at me and said "So you're resigning?" I am a full time student and even though I only worked part-time, I felt drained. It is reported that the brand has embroiled in more than 50 lawsuits involving celebrities, luxury brands, union groups, its own employees and independent designers. Location. Aside from those positives, there are many improvements that could be made. They put you in areas, like the fitting room, without asking. I never got an orientation book. Consumer complaints and reviews about Forever 21. We want you to have fun, to express yourself, and to be. All the while they scream at us to hurry up and that we are not allowed to leave no matter who is waiting outside late at night for you or what you have to do. STFU you're not so high and mighty. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). Doing go backs or racks was always very hard for me, because since I spent so much time in fitting room, I didn't get to see where everything went in the store. He is so unfair and all he does is favorite people. Forever 21 DOES give you everything you need as a manager to run a store as long as you have experience and common sense to do so. Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. They told us that our paychecks were sent to the other mall we trained at. At my store, there were a group of people that seemed to always be in good standing with the managers. The more expirience you have .. the more you get paid. I work in the one in Toms River NJ ! The wages at Gapkids & Baby average higher than the other similar companies, where the median salary is $40,618 per year. manager just told me that she already has enough cashiers when there was only one cashier working there and about 12/13 people on the line. I completely agree, I worked there for about 4 months and also had issues with the way the managers treated their employees. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? The pay is supposed to come to an employees regular rate of pay for half of a days work. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. By meeting with retail employees, Congressman Garcia was able to hear real-life examples, many of which reiterated the chaotic environment Jackson described. Forever 21 Forever 21 Employee Review. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. Canada 531 reviews. Adidas sued Forever 21 over its three-stripe design signature on its athletic apparel. Apparently they also had a weight requirement as well. And they get all snooty and defensive when you call them out on it. 2012 - Department of Labour v. Forever 21. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. I didn't appreciate the run around, they could have told me, up front. When I went on my break there was nobody in my section at all, and I told the assistant manager before I left and he just said thats fine and left it a big fat mess for me to clean up when I got back. Courtesy The Office of Congressman Jesus Garcia. After two months of working in Times Square, I was getting trained for head cashier and have gotten stupendous recommendations from customers who ask me my name so they can tell a manager what a great job i did helping them find what they need. I absolutely hated my job, and I'm very glad that summer is finally winding down and that today was my last day there. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. Search. I worked at Forever 21 in Michigan for almost 3 years. Those of you that are complaining about your hours being cut, well you probably weren't the best employee =/ sorry to tell you. Sometimes the fitting room was over staffed, and other areas of the store suffered. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. Not only have I still not gotten my last paycheck from that store but it took them 2 months to finally transfer me to a forever close to my school. Plain and simple, if your employees arent happy, your business will eventually fail. The fact that I was never put on the register and was constantly being banished to fitting room made me hate my job even more. Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? I wouldn't have been able to sleep. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. I couldn't understand why I was never trained to be a cashier. Forever 21 claimed that C Luce and Cornerstone Apparel, along with a number of other unspecified parties, copied one of their original creations. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. As a previous associate, there was rarely any sort of benefit. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? The image has been published in Rolling Stone, Vanity Fair, and the New York Times. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The scheduling is extremely flexible and the upper staff is great. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. Ratings by category. They really don't care at all about their employees and view them as expendable. 2.6 Pay & benefits. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. Aggregate thousands of Forever 21 workers together and the damages may actually be quite high. Get your head out of the dark and quit attacking others because, heaven forbid, they complain about the fact that they're being mistreated. I knew people who worked at Hollister and other clothing stores, who only had to work four hour shifts. She just doesnt care. As a sales associate, I have learned how to provide top quality customer service and put killer outfits together! I thought it would stay that way also. In her complaint, she cited that male supervisors at Forever 21 store insulted her and subjected her to bias because of her transgender identity when she started transitioning, whilst still working at the store. "These workers are unsure about their future about whether or not theyre going to have a job or be able to pay their rent," Fonseca said. . This is a case of incompetent managers, not a horrible company. Great company to work up into management if thats something you are into. United Kingdom 85 reviews. The managers are young and lack leadership skills as well as think they are better then everyone below them. Really?! The complaint outlines that each bag check took around 10 minutes. YOU ARE GETTING PAID FOR IT. "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. I told this manager (the third one by now) that I told the other manager I was unavailable those two days, and she said that since I put "open" on my availability, I had to work. We get so many tourists en route to Disney World, its so annoying. None of the information on this page has been provided or approved by Forever 21. when you close, they make you clock out and clock back in before and after midnight, so they can avoid giving you OT. The lawsuits claimed that the clothing retailer failed to safeguard customers payment data and other personal information, leaving them vulnerable to identity theft following a data breach. .. if your store isn't making money expected during the week.. then you get no hours unfortunatly. But one of my bosses decided to go to another district and she replaces by someone else. This year, the retailer made headline due to bankruptcy filing rumour. Everything on this page is true regarding disrespect n such. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. All my past experiences in a bigger forever was thrown out the window. Job Title. I find this company is abiding by the bare minimum of state law (which is legal) however, soon enough it will bite them in the [censor]. People are nice. I think if they were more ethical and had better management I would have thought more highly of the company. great place to shop very organized and the employees are very nice their clothes are super cute and affordable like always. These include: The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. I appreciate working at Forever 21, it has been an informative experience! According Department of Labour (DOL), Forever 21 has reportedly failed to provide documentation regarding its apparel contractors and manufacturers. Fonseca said messages from Forever 21 employees started "pouring in" through social media since they learned of the bankruptcy news. Turn on desktop notifications for breaking stories about interest? U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. after I washed my hands after sneezing. This is how Forever 21 makes all of their money, EXPLOITATION. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. They often make employees clock out then continue cleaning. Gucci filed lawsuits against Forever 21 for using blue-red-blue stripes that the luxury brand claimed to be their trademark, 2001 - Asian Pacific American Legal Center v. Forever 21. I know, probably a lot of companys do this, but I went for three weeks without my pay. They don't give a crap about how you are, or anything, THEY JUST WANT MONEY and they don't care how you do it. But then I realized that they're such money hungry savages. 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