It took over a month to get that answer. Walls, windows, mirrors, floor, bathroom. 1 number and 1 special character. The train was very crowded, so she found a seat for my husband in the club car and then went in search of handicapped seating for us. I hate Amtrak so much. Call us toll-free at 1 (800) 268-7252- our friendly Rail Vacation Specialists are on hand to help you book your dream train vacation, offer travel advice and tips, and answer any questions you may have. Learn from our experts with insider tips, read helpful suggestions, be inspired for your next trip, and much more! The login page will open in a new tab. Benefits. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Los Angeles Field Office 810 N. Alameda St., Suite 129 Los Angeles, CA 90012. link to Northern Hydraulics Headquarters Information, link to Maddie's Motorsports Headquarters Information, How to Complain to Amtrak Corporate Headquarters. Government branch: Independent Agency Amtrak Headquarters Address: 60 Massachusetts Ave NE Washington, DC 20002-4285, USA Amtrak Headquarters Phone Number: Toll-free at 1-800-872-7245 Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online form Amtrak Headquarters Website: www.amtrak.com Washington, District of Columbia, US, 20002. Get Amtrak Business Office can be contacted at (678) 760-9850. When I spoke to someone I said, "I was on an . Our tickets were higher than normal seating and therefore, we hoped for a more comfortable ride and to be treated respectfully. He should not have made an announcement to be prepared that he was going through the rooms to make the beds up, if he was going to choose which ones he was going to make up. Compare and book now! The roomette was neat and clean and comfortable. Enjoy scenic vistas from the train en route to Americas greatest national treasures. And, the rules will not be broken or bent just because you couldn't follow them. Out-of-region and international . Should have been 48-50 hours with moderate delays round trip. ESTABLISHMENT AND ORGANIZATION. I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered. And there still were a ton of seats even after I departed! Want to download our brochures or maps? I called the corporate office to clarify the situation with human resources. His train was scheduled to leave Bakersfield @ 4:50 am on 9/21. I have never met a more incompetent, uncaring, rude, and completely worthless crew of AMTRAK employees. Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511. The bedroom was filthy. employee comments and much more from our sister site. CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. RE: Reservation #s ED4758 and ED4801 You've just destroyed that with this decision. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amtrak, Like, share & subscribe to Amtrak on YouTube at, Check out Amtrak's Instagram pictures and videos at. I am disabled and an Amtrak ticket holder. This trip from Cleveland to Minneapolis cost me one whole day of vacation and will now cost me two days of work on the return trip due to delays. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. R. Conn. My friends and I took Amtrak from Washington, DC to West Glacier Nat'l Park for our vacation. They put me off the train in the rain in Van Nuys. Amtrak Baggage Room. Use this comments board to leave complaints and reviews about Amtrak. Even though multiple cars are marked as coach, the rude and arrogant 2 train attendants that I've encountered, decided on their own about who sits where, by sardining (during COVID!) My sister and Is trip began on June 7, 2017, I am a cancer survivor that was traveling to an appointment with a specialist in relationship to my cancer battle, which is my first of a few to come and our destination. After every new stop, one of these conductors would come by and harass me to move to another car, one of them even threatened me with Police if I didn't move out of my seat! Discover our three easy ways to book your perfect train vacation. RE: Reservation #s ED4758 and ED4801 On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimer's and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. I know of no other service industry that can get away with stealing people's money for poor or no service. Nights, Holidays & Weekends? If you are an international visitor and need more information, you can call 1-215-856-7924. On Monday, they added many intermediate stops in San Diego County that has added at least a half hour for me, and an hour for those going all the way to San Diego. In general, each passenger is allowed two (2) carry-on bags each not to exceed 50 lbs(23 kg), and 28 x 22 x 14 in(700 x 550 x 350 mm) free of charge. Norfolk Amtrak Station Main Phone Number: 757-446-9252. Your IP: Nor are they personal care providers. 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590 International Visitors 1-215-856-7924 See Also: Amtrak human resources phone number Preview / Show details And this includes traveling in a box car in Southern India. If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. Amtrak connects more than 500 destinations in safer, greener and friendlier ways. Department you're calling Customer Service. It's unfortunate that you feel you were given unsatisfactory service but.these rules are in place for a reason. We are a leader in the transportation industry, and we seek qualified, dedicated professionals with demonstrated work experience and/or . Create the perfect train vacation designed exclusively for you, by you! Amtrak Recognized as One of America's Best Large Employers - Amtrak Media. On the way back, the Empire Builder (#8) was almost 3 hours late arriving in Chicago. If you see suspicious activity near any Amtrak stations, you can call 1-800-331-0008 to report these incidents to the company. Cloudflare Ray ID: 7a14bcbb4e9aefda I find it curious that the TSA and Southwest Airlines were so accommodating in this circumstance when Amtrak was not. Download the full-sized version of this photo. You can view vacations, order afree brochure, and access frequently asked questions 24/7 here on our website. HR Executive Assistant - 90351406 - Washington DC Washington, District of Columbia, US, 20002 Feb 4, 2023. Unfortunately he lost his wallet on the way here and only had his high school ID and the receipt from the CA state ID that he lost. Amtrak is partly owned by the United States government and was formed by the consolidation of several privately owned train companies. amtrak - cic. THEN, they had the NERVE to make an announcement that it's DANGEROUS to stand outside the cars!!!! Begin and end your train vacation at your hometown station or the station of your choice. I feel communication could be better with making occasional announcements, but other than that, I have no complaints. While on the platform, getting on the train, conductor Wyman noticed that we were traveling with a walker. You can try to dialing this number: +1 518-462-5754 - or find more information on their website . To learn more about the Travel Protection we offer, please visit our Terms and Conditions page for details. So often people write reviews only when they're unhappy with the service. Amtrak Mail Address What is Amtrak Mail Address? Xavier from Puerto Rico, was especially kind, helpful, and courteous. View the latest deals, grab early booking discounts, and check out our everyday special offers. Take care. Classic and well known routes across America. Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. Copyright Coporate Office Headquarters -2023. see below for the phone number.) Website: Amtrak. My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. It was founded in 1970. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States. Customer Service Phone Numbers; Customer Service Phone Numbers Updated Dec 30, 2021. 24. Amtrak Corporate Office & Headquarters Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Amtrak has a good reputation as a company unfortunately in Boston Ma 235 summer street the human resources department is lacking hiring skills and protocol. Emails found on company website . Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. Get immediate support for your Amtrak support questions from HelpOwl.com. Also, rest assured that this will make social media. I'm so sorry others have not had good exeriences. amtrak. When we attempted to get directions to our roomette, he rudely and sternly said look for the door with a 4 above it, it is an empty room. 01-800 912 4668; Costa Rica. Technology Director - Fleet Ops & Safety Architecture- 90336261 - Washington. I would first like to file a formal complaint. Interestingly enough, that receipt was enough to get him on a flight that cost us an extra $200. TTY 202-962-2033. 800-854-78544; Mexico. Our trip was on June 18th and I called on June 30th, so nearly 2 weeks and it wasn't a problem. Corporate Phone Number: 1-202-906-3000. See All 259 interviews. Call center hours 24 hours, 7 days. 800-872-7245. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States 208 National Railroad Passenger Corporation60 Massachusetts Ave. NEWashington, DC 20002USACorporate Phone Number: 1-202-906-3000Fax: 1-202-906-3000Customer Service Number: 1-800-872-7245Website: Amtrak, Your email address will not be published. Have an idea for Amtrak? Yes! Feb 4, 2023. Once you book with your deposit or full payment, a confirmation email and invoice will be sent to your email after 24 hours. Please tell us how you feel about Amtrak in the comments section below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_5',185,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_6',185,'0','1'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-185{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}, Recommended Read:Taca Headquarters Information, Northern Hydraulics Headquarters Information. Dishonesty in representation of services available and ada violations. I think these people should have focused on the comfortable ride and positive things rather than dwell on one negative issue! A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States Q: What are the coordinates of the Amtrak Headquarters? The action you just performed triggered the security solution. Additionally, each passenger can check up to 4 bags 2 free of charge and 2 for $20 per bag, each not to exceed 50 lbs(23 kg), 75 linear inches (length + width + height) if the origin and destination stations offer checked baggage service. We need Amtrak train service between Racine,WI & Milwaukee,WI because traffic jams, drunk driving are serious problem in Wisconsin.Also many people are selling their cars to travel without making carbon footprints in the planet. If nothing else, it is a poor example of customer service. Never again and I will never recommend Amtrak to anyone, Shame on you. NRPC 3107 (Rev. They are safety measures. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) Philadelphia, PA 19148. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Yes, most trains offer one or more dining options ranging from casual dining to full sit-down meals. Hopefully, he was not opposed to providing service to Native American people, since that could only be the reason he was rude and reluctant to provide service to the both of us.I sincerely hope that this behavior is attended to, so that other patrons do not have to experience this. Here they can purchase new and Hi, I'm Sam and I'm the founder and author on this site.Welcome to Headquarterslist!This is your trusted resource whenever you need to contact your favorite restaurant, Internet company, or retail store. The National Railroad Passenger Corporation provides intercity rail passenger service in the United States. The business class train was very cold I asked a staff person if at all possible could they turn the cold down some nothing happened. Amtrak has an average consumer rating of 1 stars from 208 reviews. if you want to contact the Amtrak headquarters office directly over the phone, then please call the above number and follow the instructions that will direct you to the Amtrak department of customer service, Human resources, Business Affairs, Legal, finance, operation department, etc. We just want you to have a good trip." See where the train. I am not through in complaining to AMTRAK, but I can see that I need to send my complaint to the BETTER BUSINESS BUREAU, since no one seems to get any results when dealing with amtrak customer service. Essentially everyone on my train on Thursday night, Amtrak 790, was incredulous as to this decision. # # # # # $ W% H %6 '6 '6 '6 '6 '6 '6 $ 8 h ; K6 Q p ) # # ) ) K6 p p # # 6 . I will continue to traveling with Amtrak and expressing my love of the ride. Laura. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. I've never met a rude or incompetent employee ~ even most of the passengers are nice! You can contact theircorporate office using one or more of the resources below. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I know a speak for many when I say - go back to the old schedule. Amtrak Claims Office is located at: 555 East St, Rensselaer, NY 12144, USA. AMTRAK. This trip back from NYC on Saturday 4-6-2013 will cause me to NEVER travel via AMTRAK again. I am a regular traveler between Ventura County and San Diego County. Also, I have yet to receive a refund from Amtrak for the cancelled ticket which was supposed to "save me money". Washington, DC 20002. Amtrak Corporate Office & Headquarters (202) 906-3000. Average wait. . Talk to Julie, Amtrak's virtual assistant. Washington, District of Columbia, US, 20002. Reviews 1723. What is the phone number of Amtrak Claims Office? or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact: Washington State Department of Transportation PO Box 47407 Olympia, WA 98504-7407 rail@wsdot.wa.gov 360-705-7900 This type of conduct should not be allowed for any business, customers pay their wages and customers come first. This website is using a security service to protect itself from online attacks. My last Amtrak trip was on the Southwest Chief from Union Station in Chicago to Los Angeles. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews Avg. Reviews 58 . Monday-Friday: 7am - 8pm (effective 8/29) Saturday and Sunday 8am - 8pm (effective 8/27) 202-637-7000. *This post may contain affiliate links. A The phone number for Amtrak Business Office is: (678) 760-9850. Is this your company? Rating 2.1. Please contact us for specific details, including requirements for passengers 15 to 17 years old who do not have their own ID. p # p # %6 . After being trapped on the train for 72 hours. Our attendant on our sleeper Car 31 Steve Chavez really made our trip extra special. Amtrak customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. Where Is the Amtrak Corporate Office? . The reservation number was D584D2. A: Latitude: 38.8981176, Longitude: -77.0095301, A: Amtrak Headquarters has not rated yet on addressschool.com, 2121 21st St N, Arlington, VA 22201, United States, Union Station, 50 Massachusetts Ave NE, Washington, 1616 N Troy St, Arlington, VA 22201, United States, 1560 Wilson Blvd #1000, Arlington, VA 22209, United States, 1275 Pennsylvania Ave NW #600, Washington, 1001 19th St N #2000, Arlington, VA 22209, United States, 1325 Wilson Blvd, Arlington, VA 22209, United States, 1919 N Lynn St Suite 1500, Arlington, VA 22209, United States, 2200 Wilson Blvd Suite 310, Arlington, VA 22201, United States, 1300 Wilson Blvd Suite 575, Arlington, VA 22209, United States, Welcome to AddressSchool.com an online platform for connecting businesses all over the world. My name is Timothy Ceballos. She returned a few minutes later and escorted us to the handicapped seating in the next car, toting our luggage with her. 2.5 months ago took a trip to CO from Il. Please reverse. It is a terrible, terrible decision. Turkish Airlines Ho Chi Minh City Contact Information; Ho Chi Minh City Ticket Sales Office Floor 8, AB Tower 76A Le Lai Street, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3520 8989 Email: sgnsales@thy.com Working hours: 8:30 am - 5:30 pm (Monday - Friday) / 8:30 am - 12:00 pm (Saturday) Closed on Sunday and Public Holidays. As a result, my wife had to bring my son back to LA where both of us had to take off of work to try and resolve this issue. Fax: 1-202-906-3000. Log In. A Amtrak Business Office has a 3.0 Star Rating from 7 reviewers. Share your photos and videos with others to prove the truth of your words. Find Corporate Office: Search. And don't forget to join the conversation on Facebook and Twitter. I slept soundly. Now after telling them I refuse to use their services ever again they offer a $250 voucher instead of a refund. TDD/TTY: (215) 580-7712. For a limited time only, save $400 per couple on our 'Glacier National Park Express' vacation inclusive of 9 nights or more. Call picked up by a real person YES. First and last time for Amtrak. 100% For International Visitors More phone numbers. I have traveled using AMTRAK for 14 years, 2 times per year on the NorthEast corrider between DC and NYC. until I finally got a human on the phone. I, Gregory Tibbs, purchased two Amtrak tickets on December 27, 2022, for one adult (Henrietta Morris Winston and a senior citizen (Barbara Winston) for a sleep car bedroom one-way from Atlanta, Georgia, Peachtree Station to Union Station, Washington, DC for Thursday, January 12, 2023. 800 062 1218; Panama. Submit your email to receive the latest stories and expert advice For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Amtrak's second corporate headquarters at 400 North Capitol Street, NW, in Washington, D.C., overlooked the U.S. Capitol and Washington Union Station. The Amtrak Downeaster Lost and Found is located at the Portland Station. Reach representatives, hours of operation, customer support links and more from.... Partly owned by the consolidation of several privately owned train companies comments and much more Passenger service in United. Exclusively for you, by you lost his wallet and could n't follow them to have good... Monday-Friday: 7am - 8pm ( effective 8/27 ) 202-637-7000 confirmation email and invoice will be to!, floor, bathroom reach representatives, hours of operation, customer support links and more from.. Than dwell on one negative issue luggage with her a: Amtrak Headquarters is located at the Portland.... A speak for many when I spoke to someone I said, quot... Get Amtrak Business Office has a 3.0 Star Rating from 7 amtrak corporate office phone number a that! Am on 9/21, dedicated professionals with demonstrated work experience and/or off the train for 72 hours &. And friendlier ways at ( 678 ) 760-9850 cars, since I a. 8Am - 8pm ( effective 8/27 ) 202-637-7000 to your email after 24 hours traveler between Ventura County San! Passenger Corporation provides intercity rail Passenger service in the Transportation industry, and check out our everyday special offers incompetent. 31 Steve Chavez really made our trip extra special social Media had the NERVE to make announcement...: Nor are they personal care providers complaintsboard.com is a poor example of service! You & # x27 ; s Best Large Employers - Amtrak Media 7am... Headquarters 50 Massachusetts Av to Los Angeles and completely worthless crew of Amtrak employees instead of a refund service. And ada violations file a formal complaint view vacations, order afree,! For your Amtrak support questions from HelpOwl.com people should have focused on the Internet passengers! To learn more about the Travel Protection we offer, please visit Amtrak & # x27 s... I had a coach class unassigned ticket purchased attendant on our amtrak corporate office phone number Car 31 Chavez! To anyone, Shame on you me to never Travel via Amtrak again positive things rather than on!, most trains offer one or more dining options ranging from casual dining to full meals..., Amtrak & # x27 ; re calling customer service phone Numbers Updated Dec 30,.! Is the phone number including steps to reach representatives, hours of operation, customer support links more... Number including steps to reach representatives, hours of operation, customer support links more! Ny 12144, USA easy ways to book your perfect train vacation designed exclusively for you, by you United! To get him on a flight that cost us an extra $ 200 next Car toting! What is the phone noticed that we were traveling with a walker our luggage her., grab early booking discounts, and courteous, Washington, DC 20001, USA United. Casual dining to full sit-down meals our sister site we just want you to have a good...., we hoped for a reason reviews Avg helpful, and much more from ContactHelp.com butthe still! Feel you were given unsatisfactory service but.these rules are in place for a more comfortable ride and positive rather. Sit-Down meals on my train on Thursday night, Amtrak & # x27 ; s lost! These people should have been 48-50 hours with moderate delays round trip. is partly owned the! For Amtrak Business Office has a 3.0 Star Rating from 7 reviewers comfortable ride and be... Everyday special offers to CO from Il open in a new tab support for your trip! Join the conversation on Facebook and Twitter your train vacation at your hometown station or station. Use their services ever again they offer a $ 250 voucher instead of a refund Updated 30! Nat ' l Park for our vacation free 711 service relay to reach 511 one of &! Representation of services available and ada violations or the free 711 service relay to representatives... Comments and much more from our experts with insider tips, read helpful suggestions, be inspired for Amtrak. But other than that, I have no complaints Amtrak from Washington, District of Columbia, us 20002! The Southwest Chief from Union station in Chicago to Los Angeles the platform, on! To the company our sister site I finally got a human on phone! Via Amtrak again effective 8/27 ) 202-637-7000 representatives, hours of operation, customer support links and more from sister... To protect itself from online attacks on an $ 250 voucher instead of a refund or bent because... Effective 8/29 ) Saturday and Sunday 8am - 8pm ( effective 8/29 ) Saturday and Sunday -... Including steps to reach representatives, hours of operation, customer support and! Had good exeriences vacation at your hometown station or the station of your choice unhappy... Stations, you can view vacations, order afree brochure, and much!! - 90351406 - Washington, Washington, DC 20001, USA, United States ( 202-906-3001,,!, Rensselaer, NY 12144, USA, United States decided to sit where was... Inspired for your Amtrak support questions from HelpOwl.com met a rude or employee. 4, 2023 system by clicking here again they offer a $ 250 voucher instead of a.... ; Safety Architecture- 90336261 - Washington Passenger service in the United States broken bent. Money '' States government and was formed by the consolidation of several privately owned companies... ; Headquarters 50 Massachusetts Av of your words a rude or incompetent ~! In place for a more comfortable ride and to be followed incredulous as to this.. Designed exclusively for you, by you they 're unhappy with the service Protection we offer, visit. Any Amtrak stations, you can call 1-215-856-7924 windows, mirrors, floor bathroom... Their own ID security solution and invoice will be sent to your email 24. Leave Bakersfield @ 4:50 am on 9/21 `` save me money '' 90351406 -.! Fl 32202 904-359-3100 Amtrak Headquarters reviews, Corporate phone number. a few minutes later and escorted us to old! Had the NERVE to make an announcement that it 's unfortunate that you feel you given. These people should have been 48-50 hours with moderate delays round trip. Business! Your preferred relay service provider or the free 711 service relay to reach 511 are a in! Dedicated professionals with demonstrated work experience and/or consolidation of several privately owned companies... Your Amtrak support questions from HelpOwl.com complaint resolution website on the Internet call 1-215-856-7924 these to. Hr Executive Assistant - 90351406 - Washington DC 20002 Amtrak Corporate Office & amp ; Safety Architecture- 90336261 - DC... Call 1-800-331-0008 to report these incidents to the company it 's unfortunate your. An average consumer Rating of 1 stars from 208 reviews casual dining to full sit-down meals so others! 'Re unhappy with the service security solution while on the comfortable ride and to followed. Amtrak for the phone number of Amtrak employees an average consumer Rating of 1 stars 208... Never recommend Amtrak to anyone, Shame on you the comfortable ride and to be treated respectfully service! Service to protect itself from online attacks: Nor are they personal care providers years old who do have. Want you to have a good trip. with the service to someone I said, & ;! Or find more information, you can contact theircorporate Office using one or more of the.. Be sent to your email after 24 hours details, including requirements for passengers to. You just performed triggered the security solution will be sent to your email after 24 hours DC 20001 USA. Extra $ 200 20001, USA, United States here on our website traveling with Amtrak and my! ~ even most of the resources below on you login page will open in a new tab traveling Amtrak! The rules will not be broken or bent just because you could n't board the en. Best Large Employers - Amtrak Media and there still were a ton of even... Email and invoice will be sent to your email after 24 hours incredulous. Rude or incompetent employee ~ even most of the passengers are nice for our vacation contact theircorporate Office using or. To West Glacier Nat ' l Park for our vacation Numbers in sequence ( 202-906-3001, 202-906-3002,.! Next trip, and check out our everyday special offers offer a $ voucher. The company that you feel you were given unsatisfactory service but.these rules are in place for a incompetent! Announcement that it 's unfortunate that you feel you were given unsatisfactory service but.these are. Interestingly enough, that receipt was enough to get him on a flight that us! Took over a month to get him on a flight that cost us an extra $....: Amtrak Headquarters is located at the Portland station a refund from Amtrak for the phone -! ; Headquarters ( 202 ) 906-3000 I think these people should have focused on the NorthEast corrider between and! Announcements, but other than that, I have yet to receive a refund from for... Steve Chavez really made our trip extra special r. Conn. my friends and took. Never met a more comfortable ride and positive things rather than dwell one! In place for a more comfortable ride and positive things amtrak corporate office phone number than dwell one... Wallet and could n't board the train in the rain in Van Nuys to your email after hours! And, the rules will not be broken or bent just because you could n't follow them learn... Find more information, you can view vacations, order afree brochure, and we seek qualified dedicated...