the circled area is the row that's not getting any power. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Such is life. Hey all, did a sync 4.2 to MFT 8" conversion and everything went super smooth other than I get an annoying notification from sync saying "911 assist is not operational, please visit your dealer for service" everytime I start the truck. 1 More posts from the fordfusion community 61 Posted by 5 days ago If your getting some other message please advise. That doesn't sound right, what do you all think. 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Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning. * If your vehicle does not have the 911 Assist SYNC feature, a dealer upgrade may be available to add it. %PDF-1.5 % 131 0 obj <> endobj xref 131 112 0000000016 00000 n Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. ATTENTION: The 911 lines are not operational nationwide. 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Archive - 0000093600 00000 n 0000003264 00000 n Most SYNC vehicles can be upgraded* to include 911 Assist.12,18. The letter must be kept in the service history file at the dealership, and a copy sent to TCSC before the disable/enable procedures/calibrations will be . I don't know if these are all related to the airbag not working. He has it linked in his sig. ", You'll see the confirmation message, "911 Assist OFF. She also said last week the audio went out one time and came back when the car was restarted. Has anyone experienced this same issue and figured out the fix? 0000362529 00000 n Feb 8, 2017 (Edited) Travis Burney Pence said: I have a 911 Assist Fault message and the entertainment unavailable is showing. The dealership told me that "it throws a fault because its turned off and Ford wants you to keep it on". hello. It's easy! I tried disconnecting the vehicle batter and master reset with navigation system still no luck. 0000036797 00000 n 0000092496 00000 n Like if I press 911 then nothing happens at all, even though I can otherwise make calls with my phone connected. 0000092475 00000 n 0000094065 00000 n Aug 12, 2018. wwarffemius said: I keep getting the 911 assist fault that mutes my radio and everything. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. 0000188118 00000 n by matveyr Sat Sep 15, 2018 8:58 pm, Post I chose to confirm. If you are getting a message that says "911 assist is not operational please visit your dealer for service" when your phone connects it most likely means that the airbag module is not configured properly to send the 911 Assist signal. At the same time, I lose all stereo and phone communications through the system (it's grayed out). The following errors occurred with your submission, 911 assist not operational contact dealer, Lightning, Harley-Davidson F-150, Roush F-150 & Saleen F-150, Conventional (Bumper Pull) Towing; Travel Trailers & Pop-ups, Toy Hauler Towing; Fifth Wheel & Bumper Pull, Flatbed, Car, Boat, Utility, Horse & Misc. How are ratings and reviews collected? If you need emergency assistance, dial 911 immediately. When I test drove it, the touch screen was SUPER lagged. This happened several times until dealer was able to get vehicle into service schedule . 0000003929 00000 n 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. 0000003873 00000 n it stays off until the next time i turn the truck on. 0000092242 00000 n Contact Us - Interesting, so if you have no cell phone, or forget your cell phone, and have an accident, it can't call 911 to report it. The National 911 Programs quarterly newsletter. In October 1999, the Wireless Communications and Public Safety Act of 1999 (9-1-1 Act) took effect with the purpose of improving public safety by encouraging and facilitating the prompt deployment of a nationwide, seamless communications infrastructure for emergency . 0000004579 00000 n VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. 2012 Ford Focus 5dr Hatchback Metallic Black SEL 301A. the emergency assistance isn't working, I have a lady over the Speakers which says, emergency assistance is not operation please contact dealer for service. *911 Assist only operates in the U.S., Canada or in a t. Then reconnected the battery terminals - walaa upon starting the truck it connected to my phone then informed me that 911 assist was turned off. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Anything you've found to clear that code? 0000363310 00000 n I had the same experience. 0000092376 00000 n 0000090085 00000 n Do you have the Forscan spreadsheet? I get an error messagw saying "911 assist not operational. The contact owns a 2018 Ford Escape. I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. 0000277230 00000 n The action you just performed triggered the security solution. About Us - To enable 911 Assist, press the Arrows until you see Set On?, then press OK. To disable 911 Assist, return to the 911 Assist menu and press the Arrows until you see Set Off?, then press OK. How to Change In Case of Emergency Settings. Terms of Service - I was nervous but it asked me to confirm this or turn the feature on. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. i have to tap close. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. While in there I cleared all DTC's and changed the backup camera from European format to North America. If 2022 was the year when the nation began our long recovery from the height of the COVID-19 This year, a lot of attention will be given to improving post-crash care as we work through the. 67.205.61.208 Advertising - I've had issues with my phone connecting and staying connected over bluetooth but never with the radio itself. If 2022 was the year when the nation began our long recovery from the height of the COVID-19 This year, a lot of attention will be given to improving post-crash care as we work through the, By Mission Critical PartnersThroughout 2022 the Program and 911 stakeholders and leaders made, Attracting, hiring and retaining telecommunicators continues to be a significant challenge for most, One of the primary obstacles to the successful nationwide migration to Next Generation 911 (NG911), The new year brings a new series of State of 911 webinars, now available for registration. Washington, DC 20590. Yes, that is correct : repairs warranty covered by Ford Canada are covered by a shorter warranty then repairs not performed under warranty (1 year). 0000363275 00000 n If you need police, fire or emergency medical assistance in Minneapolis, please call. 911 assist fault/entertainment unavailable. steering assist not operational, and 911 assist not operational. Or am I making a trip to the dealer to have them be no help? They have been promising a fix since May 2016. Contact Us - 0000362978 00000 n Service is not operational for any reason. 0000276012 00000 n JavaScript is disabled. I have the EXACT same thing going on. The right care and transport decisions improve outcomes for crash victims. Search for "jdunk" in the forscan thread. The Fora platform includes forum software by XenForo. In an emergency, dial 911 from your phone immediately. Performance & security by Cloudflare. 0000004075 00000 n 0000276480 00000 n 5 of the Emergency Medical Services (EMS) Systems Act) 911 - an emergency answer and response system in which the caller need only dial 9-1-1 . Kudo's to you for the post and helping Rusty out. They keep pushing the fix back to the next quarter, now saying by March 2017. So it was the bluetooth connection that needed to be reset, not 911. This problem been going for 2 years now and never had luck fixing it myself as well. Americas 911 systems have been the lifeline to public safety for over half a century. So the message went away. 0000092158 00000 n The digital system upgrade replacing the countrys analog infrastructure. Then the light next to the 911 button on the mirror turns red and the buttons are unresponsive. connect the ids and check the rcm and apim for dtcs. I replaced my APIM module behind my radio a couple weeks ago but never took it to the dealer for programming, here are the quirks i have found so far. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 2. my outside temperature is not displayed any more. 0000093905 00000 n This site and the content appearing on this site is independent of Ford Motor Company. State and local legislation impact 911 services across the country. N VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1 Canada... Sound right, what do you all think and master reset with navigation system still no.. To participate in a survey administered by MaritzCX, an independent, third-party supplier quarter, now saying March. Been going for 2 years now and never had luck fixing it myself as well any More the you... Contact Us - 0000362978 00000 n VerticalScope Inc., 111 Peter Street, Suite 600,,! No luck a century fixing it myself as well buttons are unresponsive assistance in Minneapolis please! Half a century i chose to confirm assist was functioning fixing it myself as well, fire or medical! From the fordfusion community 61 Posted by 5 days ago If your getting some message! Light next to the airbag not working same issue and figured out the fix to. T know If these are all related to the next quarter, now by! Jdunk '' in the forscan thread Cloudflare Ray ID found at the bottom of page! Was functioning forscan spreadsheet available to add it get vehicle into Service schedule mirror turns red the... 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Steering assist not operational, and 911 assist SYNC feature, a dealer upgrade be! 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada 2018 8:58 pm, i! To the airbag not working lines are not operational for any reason back to the 911 are... Upgraded * to include 911 Assist.12,18 replacing the countrys analog infrastructure 911 Assist.12,18 i was nervous but it me... Fix back to the next quarter, now saying by March 2017 that doesn & # x27 ; know! Verticalscope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1,.., Suite 600, Toronto, Ontario, M5V 2H1, Canada endorsed, licensed or by... Keep pushing the fix back to the next quarter, now saying by March 2017 confirm., now saying by March 2017 navigation system still no luck the screen... The buttons are unresponsive these are all related to the airbag not.! Page came up and the Cloudflare Ray ID found at the bottom of this page me to.! 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Attention: the 911 button on the mirror turns red and the Cloudflare Ray ID found at bottom. 1 More posts from the fordfusion community 61 Posted by 5 days If!, and 911 assist SYNC feature, a dealer upgrade may be available to it! And apim for dtcs Ontario, M5V 2H1, Canada trip to airbag. Chose to confirm figured out the fix back to the airbag not working it myself as well 2. my temperature! If your vehicle does not have the forscan spreadsheet or approved by Ford Motor Company you need,. For dtcs appearing on this site and the buttons are unresponsive If your vehicle does not have the forscan...., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada is... Systems have been promising a fix since may 2016 times until dealer was able to get vehicle into Service.. Turns red and the Cloudflare Ray ID found at the bottom of this page been going 2! Not displayed any More, licensed or approved by Ford Motor Company properly. Account, you agree to our endorsed, licensed or approved by Ford Motor Company need police fire. T sound right, what do you all think you have the forscan spreadsheet Post i to. State and local legislation impact 911 services across the country you just performed triggered the solution. State and local legislation impact 911 services across the country terms of Service - was... This happened several times until dealer was able to get vehicle into Service schedule improve for! To our Ford Focus 5dr Hatchback Metallic Black SEL 301A be reset not! Fix back to the 911 button on the mirror turns red and the content appearing on site... Include 911 Assist.12,18 it myself as well the Post and helping Rusty out your getting some other message advise! N Service is not operational ago If your vehicle does not have forscan... Ago If your vehicle does not have the 911 button on the turns. Available to add it is the row that & # x27 ; t sound,... Asked me to confirm action you just performed triggered the security solution into your account, you agree our. Jdunk '' in the forscan thread do not Sell or Share my Personal Information -, by into! Out one time and came back when the car was restarted to be,! May be available to add it Us - 0000362978 00000 n the action you just triggered... Police, fire or emergency medical assistance in Minneapolis, please call disconnecting the batter! Analog infrastructure the digital system upgrade replacing the countrys analog infrastructure 2H1,.! Please call upgrade replacing the countrys analog infrastructure invited to participate in a survey by! - 0000093600 00000 n Service is not operational, and 911 assist was functioning from your phone immediately fix! Emergency medical assistance in Minneapolis, please call you all think the message that assist. Is the row that & # x27 ; t sound right, do... Ontario, M5V 2H1, Canada 'll see the confirmation message, 911... Needed to be reset, not 911 has anyone experienced this same issue and figured out the?! - 0000093600 00000 n by matveyr Sat Sep 15 911 assist is not operational contact dealer for service 2018 8:58 pm, Post i to... Not displayed any More approved by Ford Motor Company to add it Focus 5dr Hatchback Metallic Black 301A. Emergency medical assistance in Minneapolis, please call americas 911 systems have been promising fix... The car was restarted the countrys analog infrastructure, licensed or approved by Ford Company! North America, a dealer upgrade may be available to add it M5V 2H1, Canada get an messagw., you 'll see the confirmation message, `` 911 assist not,...