Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee.

Australia’s favourite online rug store. The Group has a range of future opportunities that it plans to execute to continue its growth through marketing, product and technology investments, an increased Trade & Commercial program, online learning, leveraging operational synergies and launching retail showrooms.Temple & Webster is an open e-commerce platform that aims to create a premium shopping experience by providing a large and continually refreshed range of furniture and homewares products. If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.ou are responsible for the rug until it has been delivered to our warehouse.Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this timeSimple contact us within 14 days of delivery to request a return. Tufted 100% Acrylic

Surround yourself with colour and class with the Versailles White Faded Round Rug. If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available. Handcrafted from soft 5mm acrylic pile, it's luxurious yet easy to clean and hard-wearing - great for high-traffic areas. The Hudson Collection is an eclectic mix of stunning new season rugs drawing inspiration from a broad range of trending themes which encompass the effortlessly cool Scandi theme, North African tribal motifs and the every popular Bohemian Chic movement.
Featuring a faded orange and white design, this classic rug has been intentionally faded for an old-world feel. We normally process all orders and dispatch within 1 to 3 working days.If you are not home when delivery is attempted the item will be left near the front door or similar secure positionApproximate delivery time as per schedule below after dispatch:* Delivery times are estimates only and delays outside of our control may occur.If an item is lost during transit you will eligible for a full refund or replacementSimply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier.

This stunning collection of Bohemian / Tribal style rugs, available in vivid brights and soft neutral palettes to suit various design themes. Ismail White Grey Rustic Rug

Huge selection of round rugs and runner rugs plus a massive collection of hand woven wool rugs. Australia's largest range of furniture and homewares online.

This includes all returns due to colour differences.You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection. If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available. We believe that everyone wants to live more beautifully, and we want to be... the first place Australians turn to when shopping for their homes.
Sabrina Navy Tribal Rug Enjoy $20 OFF on your first purchase! The product catalogue is overlayed with a 'discovery based' shopping experience of limited-time sale events, curated collections to capture trends and styles that span key target demographics, and inspiring editorial-style content.Milan Direct is the group's private-label brand, a category specialist in furniture sourcing and one of the longest established in the Australian marketplace, having launched in 2006 by Dean Ramler whose family started manufacturing and retailing furniture in Australia in the 1950s. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.