Kind regards, Cynthia Lim, Manager, Social Media and Partnerships Upon arrival we were informed that there would be no bar, no restaurant, and no room service past 2pm for the entirety of our 3 day stay. It fried about $1,000 worth or our clothes beyond recognition. We are always aiming to be our guests’ “home away from home”, and we are inspired and grateful to hear that this has been carried across during your stay.

Additionally, as a safety measure to ensure the well-being of our guests because there have been incidents whereby guests have suddenly taken ill while being in their suites, our Housekeeping Supervisor will call the suites of guests do not have their suites cleaned for the day and also enter the suites if these guests do not answer the calls made by our Housekeeping Supervisor.

the apartments are spacious and there is all what you need.Dear Wilfred Kofmehl, Greetings from your friendly team at Ascott Raffles Place Singapore! I’ll definitely come back to Ascott Raffles Place next time when I visit Singapore. Thank you. All of us at Ascott Raffles Place sincerely wish your lovely family and you the best in your endeavors and in your new home in Singapore. Please allow us to share our findings from the 02 team members who attended to you during the check-in process and on one evening of your stay. Ascott Raffles Place Singapore, Singapore: See 547 traveller reviews, 454 photos, and cheap rates for Ascott Raffles Place Singapore, ranked #59 of 356 hotels in Singapore and rated 4.5 of 5 at Tripadvisor. And whatever you do if you are (un)fortunate enough to stay here do not, I repeat DO NOT use the washer/dryer! We are delighted and inspired to note your family and you had a comfortable stay at our serviced residence and you have been happy with our service. I got there from the airport simply by taking the MRT. The bus stops are just around the corner. With your recent stay experience at our serviced residence, all of us sincerely hope you will now make Ascott Raffles Place your favourite accommodation choice whenever you need a short respite from your busy schedule. If there is anything we may assist you with your future stays, we invite you to contact us as it would be our utmost pleasure to be of assistance to you. We must admit we are perplexed as our Housekeeping team commences with their duties at 9:00AM and none of our Housekeeping team members would be at the property at 6:00AM. From the checking in process all the way to the checking out process. Please be advised upon receiving this review, our Engineering team has checked the washing machine and dryer as they ran a full washing and drying cycle, and they were unable to detect any fault with this machine. Please be assured your heartwarming compliment for our service will be shared with each member of our team and they shall be thanked for their commitment in making your 1-month’s stay with us a success. With your recent stay experience at our serviced residence, all of us sincerely hope you will now make Ascott Raffles Place your favourite accommodation choice whenever you need a short respite from your busy schedule. The heritage building restored from its 1950 splendour, is a distinct and exclusive residential experience with its Art Deco architectural facade set … It brings us so much joy to learn you shall be returning to stay with us again and we sincerely hope Ascott Raffles Place will always be your choice residence in Singapore, and that you will let us know if we may assist with your future stays. The furnitures are quite old and so are the decorations in the building.