No data when not on WiFi? You can fix this issue by rebooting your phone. Mint is also deprioritized during heavy usage compared to T-Mobile. The following shows how to do it. The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. It's as if it cannot register a new sim properly. Press question mark to learn the rest of the keyboard shortcuts. Read 1 more review about Mint Mobile Advertisement DP Shes not tech savvy. Tap the menu icon at the top right, then Reset to default.. Some devices dont allow you to switch and only support 4G or 4G/5G networks. When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. Open Control Center and make sure that both of your carriers appear in the status bar. I did receive the original activation texts from Mint but nothing else comes through. But if the SIM works perfectly, your phone might be faulty. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. If your phone supports Mint Mobile, youll be moved to the next stage automatically. The system will ask whether you want to get a new number or keep your current phone number. To rule out this error, youll need to repeat the activation process. I am a Mint user and Ive had no issues. But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. As a result, you may not be able to connect to Mint Mobiles network. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. Press question mark to learn the rest of the keyboard shortcuts. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. The Senior List is compensated when you click on the provider links listed on this page. Have a nice day. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Sounds like your # was ported correctly but your APN needs an update. Go to Settings -> Network & Internet -> Network settings reset.. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. Iphone could have it's own thing with activating a new sim, I checked my phone info and it says that my carrier is Ultra/Mint Mobile 48.0, network is not available, I tried the method you said but it still didnt work. Once youve downloaded the app, open it and click on. If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. My APN is set to "ultra" now but the data issue has not been resolved. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? If your Mint Mobile SIM isnt working, you might not have inserted the SIM properly. Once its done, reboot your phone. Is your network operator showing up as Mint? I know this is an old post, but this needs to be like a sticky post or something. I am being told this could take up to 72 hours for resolution. Negative. Thank you so much! When re-inserting the SIM, make sure to place it in the correct position. Most phones display an airplane icon on the homescreen when airplane mode is enabled. This means you may experience mobile data errors far more often. So, they decided it was time to create a smarter wireless company. Wait for 30 seconds, then turn Airplane Mode off. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. Mint subscribers can easily stay connected while exploring the world with UpRoam, Mint Mobiles international roaming feature that not only covers data, but calling and text as well. When mobile data stops working on Android, its world-shattering, in other words. 2023 Uqnic Network Pte Ltd.All rights reserved. Of all the luck! I'm sorry to hear that you're having issues with your service. We are grateful for all the contributors - even the haters. Did she try resetting network settings. What if my payment fails or I forget to renew? Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. For instance, my device always says either 4G or 5G. Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. See at T-Mobile. Make sure the other phone doesnt have a carrier yet. Mint Mobile is a T-Mobile MVNO, which means they operate on the T-Mobile 5G and 4G LTE wireless network. Network Operator now actually shows as Mint, instead of crashing into Emergency Only. Slide the Restart button on the screen to power cycle the phone. Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. If that doesnt help, remove the SIM from your phone and reinsert it. And of course, I can't attempt a password reset because I can't receive texts. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Mint Mobile, a rather successful low-cost cellular carrier in the United States (and in which Deadpool actor Ryan Reynolds owns a . Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. 4G, calls, and texts all now work. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Youll see a list of functions here. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. Youll also need to enter your existing phone number and identify your carrier. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. Now, try sending a message on your phone. I'll be looking forward to your reply. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap Apps, system updates, and glitches can all cause issues with mobile data not working. Scan this QR code to download the app now. You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. If your Mint Mobile SIM isnt working, chances are the network for that area is poor. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). If you use a lot of data, you can purchase more data that's only good for your current billing cycle. She hasnt. Its a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesnt fix the problem, then you may need to enter your APN address manually. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Mint Mobile uses T-Mobile's network, and you can get unlimited data for $30-$40 a month, which would cost at least $85 a month for one line with T-Mobile. We are grateful for all the contributors - even the haters. Mint Mobile offers one of the best deals around for unlimited talk, text, and data. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. Mint is unique among most of T-Mobile's other MVNO carriers in that it offers its plans in multi-month blocks. When I am on WiFi, no issues with web browsing, app updates. Visit Support. So thats how to troubleshoot network issues on your Mint Mobile. But first, you should test the SIM on another phone to determine if its actually damaged. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. I am able to send text messages as well make phone calls. When re-inserting the SIM, make sure to place it in the correct position. Once on Wi-Fi, you can also link your Android device to your Windows PC. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. Reset Networks 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN Code. Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. Youll need to update your phones firmware to fix this issue. My phone is an iPhone XR and it is unlocked. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. See at . ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES When this happens, the network will be out of use. She works to help teach others how to get the most from their devices, systems, and apps. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. This is especially true with older devices. Lets get started. The app will now check if your phone is compatible with the Mint Mobile network. Unfortunately, I think I need to switch back. 3/1/2023. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. Is Mint Mobile Really Unlimited for $15? No service, but.. Hi, I recently switch from T-Mobile and ported my number. Press J to jump to the feed. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. Finally, my phone is working following your troubleshooting. Got my SIM card today and successfully activated it. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. If your Mint Mobile has no service, reboot your phone. She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. That way you'll know for sure that you're only dealing with your phone's cellular connection. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Settings - > network & Internet - > network & Internet - > &! May not be able to send text messages as well make phone calls `` phone. Mint, instead of crashing into Emergency only is unique among most of T-Mobile & # x27 s. Means they operate on the other phone doesnt have a carrier yet but nothing else through... Is and we listen your Mint Mobile is a T-Mobile MVNO, which means they operate on provider. Low-Cost Cellular carrier in the phone or the card Restart button on screen... 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