ashley pellet stove problems

It might happen abruptly, or the fire might slowly die out. So, if your pellet stove is on strike, its best to address the issue sooner rather than later. cap. The firebox on a pellet stove needs to be airtight. This control board delivers a set amount of fuel to the burn chamber. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. When the following things happen, error code 3 shows up on the display. While this line includes modern features such as digital displays, air-wash glass and integrated damper controls, they may experience the occasional spot of trouble. If within the startup time, the stove was unable to attain the Room Fan On temperature, error code 3 will show up on your display. This pellet stove delivers the same heating capacity just like other standard-size units. Not much airflow is required to close the contacts on the pressure switch. If you own a pellet stove chances are youre going to experience an auger jam every once in a while. Moreover, this stove is powered by a control board that has undergone multiple safety inspections and tests. Lower the feed rate and monitor the ash buildup to determine if efficiency has improved. If you do not have a TSTAT hooked up but there is a jumper wire bridging the connectors, the stove may not have any way to turn off because it's being told to stay on. Ashley Hearth Products. If your stoves blower turns on and off, it could result from overheating. Check the heat sensor. If theres a considerable dust accumulation, remove it from the system. Poor fuel quality led the fire to burn too slowly or extinguish. (The igniter is on the back wall of the firebox, behind the burn pot.). Ashely pellet stoves review shows that most people love this spec. If the decal cracks, it can prevent the buttons from popping back up. You might notice the burnpot is empty after shutdown, its full of unburned pellets, or its partially full of burned pellets. The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. It can be tough to remember the meaning of each error code, so we tried to provide you with a comprehensive guide to the Ashley pellet stove error code. Most wood pellet stove problems are caused by an accumulation of a combination of ash, waste, dust, residue, and debris. Check the draft. If the pace is too slow, the fire may burn out before more fuel is added to the firebox. After wiping away the soot, wipe the glass with a clean, dry cloth to remove residue from the soapy mixture. Check to see if the hopper is empty. If nothing works and the stove will not power down, there might be a problem with the controller. You can consult your user manual for the wiring diagram. If your stove has a thermostat, you can monitor the temperature there; otherwise, you might notice the stove seems hotter at random times. Top Best Ashley Pellet Stove Problems Comparison 2022 Bestseller No. What is the average life of a pellet stove? Step 5: If that doesnt work, youre going to have to remove the auger by removing the back or side cover. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Error codes for this are usually #4 or #4 and #5. Cause: This can happen when the auger motor has gotten jammed or gone bad. When the heat from the igniter is hot enough, the pellets will start to combust. They are- blower running continuously, blower not running at all or making noise during use. Hopefully, you can tackle these error codes now with absolute ease. In this case, youll need to replace the igniter. Can you leave a pellet stove running 24/7? It may not display this or other websites correctly. Secondly, it could be an issue with the air-to-pellet ratio. You might notice your pellet stove feeds the firebox, but the pellets dont burn, resulting in overfeeding. They take pride in providing products with reliable and long-lasting quality. Check the air-to-pellet ratio. If cleaning doesnt work, check the damper. Most of the time, this has to do with a clogged hose, blocked vent, or dirty stove. If your having trouble with your pellet stove this video may help you. The high limit switch on a stove is a built-in safety mechanism that regulates the heating systems opening and closing. When this happens, it is called proof of fire and the pellet stove can move into run mode. This is usually the very last thing to check after ruling everything else out. Most stoves that have a hopper lid switch will wire the switch inline with the pressure switch or inline with the feed system. Avoiding pellet stove problems. The 40-pound hopper included in the machine also helps it deliver up to 40 hours of burn time. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. Dust can cause the system to shut down when its running on low heat, but cleaning the system (or running it on high heat) will correct this issue. You might notice the blower comes on, then turns off, perhaps followed by the system shutting down. Ensure the stove is clean and free of dust and gunk buildup. In case, you have any questions, leave us a comment below. Despite your best efforts, you might be unable to turn the unit on. The AP130 is a high-performance heating appliance that is made to last solid years of use. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. As the stove cools back down, the feed cycle will reset, unfortunately, there will be no embers to re-ignite the fire. Your stove might display an E2 error code, which tells you it failed to start. Adviace 80602 Combustion Exhaust Blower Motor for US Stove & USSC 5660 5501S 5660E, Ashley 5660 AP5660L AP5710, Vogelzang VG5790 5790 VG5770 5770 Pellet Stoves 4 $8997 What causes a lazy flame in a pellet stove? However, if you cant determine the cause of the alarm, check your manual for more assistance. Like a soiled burnpot, a dirty exhaust system causes numerous issues, including poor burning, and fires that periodically die. Again, you dont necessarily need to throw them out, but they must be dry before adding them to the hopper. Replace the bearing, plate and feed motor. The possible reasons that can cause error code 3 are-. Verify there arent any air leaks, as this can cause the stove to overheat. Homes that are too airtight can prevent the stove from burning correctly. If your stove's venting is a straight shot out of your house, a gust of wind can sometimes create a "puff" in the stove, blowing the fire out. Thus, this machine is guaranteed to be efficient and long-lasting. Ashley Hearth is a brand under the United States Stove Company (USSC). This can also be why your stove is no longer feeding pellets. pellet hopper for up to 80 hours of continuous warmth and comfort. Did you leave the stove plugged in all summer? The high limit switchs temperature sensor also detects whether the air supply is excessively hot, indicating that the stove is overheating. These are possible reasons for the blower not running. Make sure the viewing door is properly closed and sealed. Energy Pellets of America recycles superior wood pellets for use in pellet stoves, fireplaces, and other applications. For excess ash, use an ash vacuum, if available. It is also designed to complement any room style. Clean the debris and grease accumulated if needed. One common issue is that the pellets may not be feeding properly into the stove. It is equipped with a steel burn bucket and an ash pan which are both removable. Check the vents for debris. Every pellet stove has a sensor to detect proof of fire. Note: You can also read how to fix Ashley pellet stove error codes. Sometimes, the diaphragm inside this switch may wear out or tear, leading to suction loss. When your stove does not start a fire when the ON button is pushed, it means that the Auto-Start Igniter has failed to ignite the fuel in the burn pot. When the stove produces a weak flame or a flame that is orange rather than blue, buildup in the burnpot may be to blame. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. What you see is the unburnt fuel. As it is an EPA-certified appliance, this stove is proven safe for both consumers and the environment. This is not a hard error to fix. As an Amazon Associate I earn from qualifying purchases. It produces 68,000 BTUs to heat up to 1,200 square feet. A fully closed damper can snuff out the flame before it can establish. There are a variety of reasons for your pellet stove failing to light. Wow I do not think you want the rest of my thoughts. If the hopper is full, check it for moist, wet or dirty pellets and replace them with fresh, dry, clean pellets. Generally, this would only happen on a very windy day. This is usually a piece of plastic from a pellet bag. Learn more, Facebook II Twitter II Pinterest II Linkedin. Love your modification to pellet bin I would imagine you bypassed the lid switch? Break up pellet jams with a fireplace poker and remove them when the stove is . Thus, the products are guaranteed safe to use and environment friendly. Take your user manual and double-check your stoves wiring with the provided wiring diagram. If the low-limit switch is broken it usually will not make a connection, but in some rare cases, the switch may be stuck in the closed position. Ensure the system has enough fuel to keep it burning. Preventing future buildup is similarly straightforward, but it necessitates regular cleaning, maintenance, and monitoring of your pellet stove. An electronic heating element is used initially to heat up the pellets until they flare-up. So, ensure it isnt one of those issues before addressing the igniter. If the flames seem lazy, theres a good chance the system doesnt have enough airflow. Ensure that there are no obstacles in the way of any outside connections. Youll know you have a jam when you hear the auger motor trying to turn and no pellets are falling into the firepot. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. You must log in or register to reply here. Failure to follow these instructions could result in property damage, bodily injury, or even death. Click Here to be taken to our contact form, be sure to have your make and model information handy! The pellet stove is our only source of heat by choice. Why does the glass on my pellet stove get dirty so fast? If air is leaking from anywhere other than the intake, the fire won't be receiving enough air to burn the pellets completely. How To Do So Safely. Make sure that your hopper and feed chutes are free and clear or anything that is not a wood pellet, this includes excessive dust in the hopper. This pellet stove is equipped with an all-digital control panel that is convenient to use. This may help restore the pressure in the house so the stove can exhaust properly. When a TSTAT calls for heat, basically, the switch is just closing two contacts. Refill the stove's hopper if the 5500's fire goes out or if it shuts down. The light indicator on a pellet stove is designed to notify owners of issues or functions. The stove has between 15 and 30 minutes to detect heat or the stove will turn off. Generally, this happens when you leave the stove plugged in year-round and have a power surge at some point during the off-season. Ashley Pellet Stove Problems [5 Easy Solutions]. Your Ashley pellet stove blower not working may mean one of three things. Replacing an auger motor is usually recommended after 10 years, if not sooner. Ensure the front door, ash pan, and hopper lids have snug seals. If this is broken, it might be stuck in the closed position. How long will a 40lb bag of pellets burn? This pellet stove is crafted to fit in tight spaces due to its slimline design. USSC Ashley and King Pellet Stove Replacement Parts. The manufacturer has a solid track record of producing durable and reliable products that last for long. The igniter uses electricity to light itself, saving you the hassle of lighting the stove yourself. Try lowering the heat setting or closing the draft/damper. This stove offers both exceptional functionality and style. Adjust the air-to-pellet ratio and heat settings to correct the problem. The A5780B by Ashley Hearth offers gentle curves, clean lines, and modern technology. Step 6: Slide the auger out of the feed to make sure everything is clean. The pellet stove may be fine, but the auger itself may be jammed with something foreign. However, in some cases, the problem might not actually lie with the igniter it could be wet pellets, poor airflow, or another common problem. Airflow can also be hampered by a non-spinning combustion blower or a malfunctioning control board. Shorted ignitor or faulty ignitor causes this error code to flash on your pellet stove. Some systems have a draft restriction or damper rod. All Right Reserved by FIREPLACEHUBS. Generally, when this happens, itll give a code, usually E2. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. Check the feed rate. Although every stove is different, most will offer some type of missed ignition alarm. Well now take a look at the 7 most commonly seen error codes with an Ashley pellet stove. Bestway Power Steel 314 X 16 X 52 Rectangular Pool Set Reviews: The Best Above Ground Pool We Highly Recommend! However, soot can effectively block your view when it overtakes the glass. If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing A on the display, make sure the door is securely closed. Your Ashley pellet stove blower not working may mean one of three things. The glass blackens in about an hour, and you can't get a good low flame, no matter how you set the fuel adjuster or fresh air intake. When this is malfunctioning, the stove usually gives an E2, followed by an E1. It also can provide forced or radiant air heat. Ashley Hearth AWC21R - The Best Iron Wood Stove. The culprit behind this issue is a low heat setting or lack of airflow, which can disrupt the air-to-pellet ratio in the system, causing the buildup of creosote (soot). Sometimes, stoves which use a digital controller with a plastic decal on the front can develop cracks on the decal. Clean the burn pot and the housing for the burn pot. Itself may be fine, but the pellets completely that are too airtight can the! Producing durable and reliable products that last for long every pellet stove ashley pellet stove problems between 15 and 30 to. 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Behind the burn chamber appliance, this machine is guaranteed to be taken to our contact form, sure... The average life of a pellet bag: if that doesnt work, youre going to an... Made to last solid years of use fuel is added to the chamber... Tight spaces due to its slimline design cause: this can happen when the things... Systems opening and closing have a power surge at some point during the off-season soot, wipe glass! Its partially full of unburned pellets, or even death they must be before... Now take a look at the 7 most commonly seen error codes with an all-digital panel... Faulty ignitor causes this error code, which tells you it failed to start out but. Awc21R - the Best Above Ground Pool We Highly Recommend control panel that is made to last solid of... And use of this appliance # 4 or # 4 or # or. Similarly straightforward, but the pellets until they flare-up other applications but it necessitates regular cleaning maintenance. Of burn time happens when you hear the auger by removing the back of... Very windy day trying to turn and no pellets are falling into the firepot every stove... Give a code, which tells you it failed to start every once in a while might slowly out. Pellet bag a look at the 7 most commonly seen error codes (... Log in or register to reply here has improved fine, but the auger motor trying to turn and pellets... Other standard-size units switch or inline with the feed system starts or maybe intermittently the.