Sellers can either include the shipping in the price or have the buyers pay the shipping separately. Attempting to talk to customer service and they honestly seem like they really couldn't care any less. But opting out of some of these cookies may affect your browsing experience. Resist the temptation to complete the purchase outside the platform. Don't sell in mercari!!!!! Mercari is similar to other marketplaces, which means people can sell both used and new items. We gotta keep the lights on, servers humming, and kids clothed. More info in the privacy policy. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. Its available as a mobile application too, which has been downloaded 50 million times in the US alone. If the item isnt in the same condition as it was described in the listing, you can request a return during those 3 days. Although everyones experience is different, it appears that a lot of people have more success selling with Mercari over PoshMark. This can provide you some fresh ideas and give an understanding of the popular items sold here. Last but not least, they have a featured kitchen and dining section. Because Mercari is so diverse, you can sell many types of items via Mercari, while PoshMark is a bit limited in this regard. You can check out their privacy policy page if youre curious. WebIf youre considering returning an item, please dont rate the transaction. Before you ask any more questions, make sure you read our Mercari review. What are the rules for selling on Mercari? Reviewers on Sitejabber are less fond of Mercari. However, eBay is the more popular site in terms of traffic. Rating time frame To ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. This is absolutely one of the worst buying websites that Ive ever dealt with !! . document.write ("<\/scr"+"ipt>"); Also forgot to askCan I block her w/out rating her back? Mercari does nothing to help and there's no penalty. Both buyers and sellers will find the process easy to navigate within the app. Youll also incur this fee for each direct deposit transfer rejected by your financial institution and when using Instant Pay as a transfer method. With no upfront fees, a quick listing process, and easy shipment, getting rid of extra stuff and raising some cash is easy. Mercari is easy to use when you get the hang, but we think PoshMark is a bit easier to navigate. You can't make any purchase of the same item you are searching for because you don't know if your offer may be accepted in that 24 hours. Then you get paid. Check out our section below on how to spot a scam to avoid dodgy sellers. For all these reasons and more, buyer reviews are generally positive. Many people use buying and selling apps as side hustles. When I first logged in, I was pleasantly surprised at how simple it was to browse categories and search for specific items. Many sellers who take to the internet to complain about selling on Mercari are not putting in the effort required to make the most of the Mercari platform. The following tips can help you sell items on Mercari safely. Crosslist makes managing multiple selling channels a breeze, so why limit yourself to a single platform? There is a risk of getting damaged goods even if theyre advertised in mint condition. You have to know this stuff to make an informed decision. It has categories for different brands too, which is great if you have a preference for any brand. Check out our how to sell on Mercari guide to learn how. Despite being a perfectly legit site, Mercari is not free of scams. Best of all, Mercari lets you make money from home or anywhere, for that matter. Find out how we combat fake reviews. If you dont rate, or we dont hear from you, within 24 hours of receiving a Rating request, well rate the seller on your behalf. Mercari is an online marketplace that allows you to buy and sell items. In the world of peer-to-peer ecommerce, you already have eBay, Poshmark, Vinted, Grailed, and Tradesy just to name a few. Btw, this ship method was clearly listed in the details when she bought it. WARNING) I was scammed by mercari, I tried to return the item however, it didn't let me and my account was disabled so I couldn't contact the seller. Mercari has dozens of product categories, so you can expect to find everything from clothing to electronics. However, lucky for me, the items are considerably cheaper than buying them from the store. But having one bad review isnt a big deal, and most buyers understand that. You may even want to change it as frequently as you can to up your protection. She waited until 6 days before Christmas to ship. We received a notice from Mercari that the item was delivered on the 27th and that we had three days to object to release of funds to the seller. Some shoppers may only shop on Mercari and would otherwise never have seen your items listed on Poshmark, eBay, etc. Unfortunately, there are some sellers on Mercari with a wide range of interesting listings but are not so active on the app. Then she starts to complain that FedEx is terrible and the UPS and USPS are much better. If you find a listing for the latest iPhone, and its selling for only $50, then you should be skeptical. They have an impressive listing of mens clothing and items, so we dont get left out. document.write ("&loc=" + escape(window.location)); You can also start a side hustle of reselling items on Mercari to get an extra income stream. Sure, a $100 laptop seems like a good deal, but youll most likely get something broken, fake, or nothing at all. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Mercari allows you to boost your listings if you drop the price by 5% or more. 3. Also, you have shipping protection. If Create an account to follow your favorite communities and start taking part in conversations. if (document.context) document.write ("&context=" + escape(document.context)); Its generally simpler to list products on Mercari than on Poshmark. But if you need to flip items quickly, I would not bother cross-listing on Mercari. We only auto-rate if we can confirm the delivery with a valid tracking number. When you need to request a return, let us know why youre submitting a request and include a few photos as proof. But, like any other marketplace, it does have scammers. They provide a platform for you to sell your items and give you an engaged audience of shoppers, so it is only fair they get something out of it. Signing up for Mercari was extremely easy. Well, congratulations to you for making it this far! The best part is that you dont have to be in a physical location to use the service. For example, if youve sold a piece of clothing that the buyer wants to return, Mercari will resolve this in your favor even if you havent disclosed measurements on the listing. Buyers please beware. Sellers can ghost you or be unresponsive. However, we think Mercari is the better of the two due to convenience and ease of buying and selling without a bidding process. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Scammers will try to get you out of the platform to avoid following Mercaris guidelines. 853 Dauphin St. Suite 215 Mobile, AL 36602 2023 brooksconkle.com. Mercari offers you a way to make money fast. Later the same day she receives item and quickly rates me. If you attempt to sell prohibited items according to Mercaris guidelines, your account will be suspended, and all your transactions will be canceled. Creating a descriptive and bold title is essential, as well as an accurate and complete description of your item. Yes, Ive had a lot of successful non-shady transactions on Mercari. Remember, you will not receive payment until after the buyer has rated you and the item. It is far from a fraudulent company, and its a great app to buy and sell just about anything. This is not so great for the seller if theyre expecting to get paid right away. Whatever it is, itll be mentioned on the product page, so you can choose whether to proceed or not. Mercari customer service also takes fraud seriously. I get this message from her "A bit late, isn't it?". When I reported the problem they couldnt offer me a refund or exchange for another item because it had already said completed the seller didnt even help either. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. You can request a return on your items Order Status page. False claims still happen because some sellers cant be bothered to complete their product descriptions. if (!document.MAX_used) document.MAX_used = ','; Mercari has partnered with companies like Uber, so you don't have to meet the buyer/seller. Check out our Packing guidelines for packaging tips. If you make a direct deposit of $10 or more to your bank, there is no fee charged by Mercari. All Rights Reserved 2022 Theme: Promos by. Her inspirational story about her struggle to make ends meet, to paying off their home in less than 10 years, has been featured on MarketWatch, Fox Business, MSN, and other media outlets.To learn more about Courtney, head over to her, online marketplace to make money on the side, How To Become An Electrician [Everything You Need To Know], Golden Visa Options In Europe For Entrepreneurs, How To Become A Flight Attendant [Read This First], What You Need to Know About International Money Transfers. Mercari doesnt allow buyers to cancel any order without your approval unless the product was not as described, damaged, incorrect, or shipped late. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. Theres an easy way to prevent this take photos or videos of items as youre packing them for shipping. ???wtf??? I dont know about you, but I feel like a drug dealer meeting people on a corner hoping they dont jump me and take all my money. Mercari also runs promotions, discounts, and coupons, so keep an eye on them. If you want to know how to make money, and a lot of it on Mercari, then you need to know what sells best on the app. However, most reviews are positive and cite ease of use and the possibility to buy items with balance as the thing they like the most. What does it look like in brand new condition? Its important to check your desired items retail price to manage your expectations. You can contact the seller to review your shipping and payment options and create Courtney Luke is a mother of three, wife, financial coach, and married to a full-time police lieutenant. The cookies is used to store the user consent for the cookies in the category "Necessary". Giving benefit of doubt and rating her Good with a recommendation that a friendlier tone while communicating might benefit her going forward in the future. I really like this aspect of Mercari because if your item does not sell, you dont owe anything. Customer service is non existent and a joke. Despite taking photos they still didn't credit me a return. And after a purchase is delivered, if you don't review the seller after 3 days Mercari automatically gives the seller a 5 star review for you. You can buy almost anything on the site, which means you can sell just about anything you can imagine on Mercari. Not to mention, it also raises your credibility as a seller. if (!document.MAX_used) document.MAX_used = ','; A cheap reproduction of an item is an illegal practice. Otherwise, it is the buyer who will pay shipping fees. As long as you describe your items in detail and have focused, well-lit photographs from multiple angles, false claims will bounce off you as bullets bounce off Wonder Woman. Its easy to do and costs nothing (save for the price reduction). Want to cancel your return request? If the buyer hasn't rated you within 3 days of when they've received the item, Mercari automatically rates you 5 stars and releases your funds. I bought a present for Christmas for my son on Mercari almost two weeks before Christmas and asked the seller to ship immediately so we would have it before Christmas. Mercari is an ecommerce platform where you can sell clothes, electronics, toys, jewelry, and more. Let me give you five reasons why: As previously mentioned, the Mercari app has been downloaded over 40 million times, and there are hundreds of thousands of users who buy and sell regularly using the app. Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. Mercari isn't there to simply accommodate the seller/buyer - their a company - rate increases get passed onto everyone. Press question mark to learn the rest of the keyboard shortcuts. Is it safe? Falsifying The Condition of Items. The most common way to contact customer service is through their email at [emailprotected]. If you need assistance with your account, orders, or payments, you can reach Mercaris customer service via email ([emailprotected]) or phone ((415) 800-1078), which seems to be a Monday to Friday service only. Selling on Mercari is pretty straightforward, but there are still some things you have to keep in mind before you do it. If the payout amount is $10 or more, direct transfers are free. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. In general, if a state requires sales tax to be paid by out-of-state sellers, then Mercari will collect and remit taxes on behalf of sellers in those states. The cookie is used to store the user consent for the cookies in the category "Other. Better still, theres no upfront fee for listing your products on the marketplace. We also use third-party cookies that help us analyze and understand how you use this website. How much stuff can you bring on deployment? These cookies track visitors across websites and collect information to provide customized ads. Mercari takes 10% from each purchase, but it doesnt charge listing fees. It goes against our guidelines to offer incentives for reviews. You may either be penalized or have your account suspended. However, you should know that buyers have specific expectations from each platform Mercari remains a low-cost marketplace with many second-hand items. WebIts not a big deal - even if buyer rates poorly. If you use Mercari prepaid labels, it emails you the label as soon as the order is placed. For example, Mercari states customers should expect a wait time of up to 18 hours for a reply. This buyer had sold over a dozen items in the past and has tons of reviews/transactions. WebIf you dont rate a buyer on Mercari, you wont get the full benefits of being a seller on the platform. Sign up now with a 3-day money-back guarantee! I had issue after issue with my cards being declined. If you happen to lose over a claim, chalk it up When you rate a buyer, it gives other sellers the ability to see how their document.write (document.charset ? If you want to speak to an actual person, you need to dial 1-888-325-2168, press 1, and wait between 1 and 10 minutes. So now Im stuck with this broken item I purchased, and wasted money on something Im not happy with. The main reason why Mercari shipping is so cheap is that they offer fixed rates via FedEx or USPS. In a worst-case scenario, you can request a refund or a return within three days of delivery. However, it does prohibit some items, which mainly include drugs and weapons. Items sold on Mercari are usually old or second-hand, which means you can buy them at fairly low prices. What happens if you dont rate a buyer on Mercari? However, there is a 10% minimum fee attached to the sale of an item that is charged to the seller. When a buyer receives your item, they will have to confirm the order before you get any payment. 2. Provide details as to why you are requesting a return and attach some photos as proof. Whatever your case, the process of listing and selling your items is pretty much the same. The 3 day policy to rate a seller is B.S. Horrible website. This cookie is set by GDPR Cookie Consent plugin. In the eCommerce space, there are scams everywhere. This can motivate potential buyers to add more items to their baskets and potentially spend more than they would have on certain items because it doesnt feel like actual spending. Once a rating is submitted, the seller gets paid and you can no longer return the item. It asks you to add beginning and minimum prices and keeps varying them depending on the demand. Counterfeit items are items that are cheap knock-offs passed as genuine legitimate items. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. ).I got my money back after sending in proof from post office but spent so much time on this for nothing.The customer service is the worst I have ever experienced. In the last 12 months, only 1.9% of Mercari reviews were positive. To protect the buyer, Mercari only releases payments when they rate the seller. Not only that, but an average of 150K listings are published every single day. Buyers commonly complain that sellers list something as being in much better condition than it actually was. Selling on Mercari is straightforward. While listing your item, youll have to add the details of your product, write a brief description, and add a title. The same goes for new stuff, but Mercari does suggest you set the price on new and unused items at around 70% of their original value. If you deal with a seller outside of Mercari, theres a high probability that its a scam. Currently, Mercari has over 20 million monthly active users, according to the company. Once the return has been approved, well email you a prepaid return label. The same goes for items with undisclosed damages. They only have one address for me, so how can this happen. The company has been around since 2013, and since then, it has grown to become one of the top buying and selling apps in the United States. It usually happens after I believe 35 days, but you could also contact customer service and they push it through. Its frustrating that we dont get Again, customer service. Do you want to get paid to sell electronics and other products? Whats a common sticking point? With several people buying and selling through it, Mercari is surely a legit app. The main problem for the reviewers are fees and customer service. There are several ways Mercari protects sellers. Mercari attracts younger crowds and niche audiences, whereas eBay caters to all kinds of buyers. Once your item is delivered to the seller, they have 24 hours to review the return before we refund you. Go on the product page and the sellers profile. To conclude, Mercari is legit, and its perfectly safe to use if you have your wits about you. Another cool feature is the like button. Psychologically, people feel like theyre not spending their own money when it comes from a virtual wallet instead of their bank account. These suggestions were displayed in the following categories: Most of the items that were displayed were listed at around 70% less than the retail price. Same name spelled slightly differently (one letter difference). Listings are available for everyone, and theyre labeled with the sellers name. But it cant be glossed over that there are some negatives, so lets take a look at what they are: This one comes up a lot, not only for Mercari but for other marketplaces too. Could be her daughters account (if they share the exact same name spelled slightly differently). Even worse, your credit card info might get stolen. The truth is that just about anything can be sold and does sell well. You also have to be extremely accurate when filling out the label for the order. Let's see how shipping works for both buyers and sellers on Mercari. However, you can use Mercari as a foundation for an online business. In fact, my wife recently picked up 4 Amazon Echo devices for half off. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Theyll be more than happy to tell you if you can or cannot sell your items on their platform. Many online marketplaces have introduced restrictions on what you can and cannot sell. document.write ("?zoneid=4"); My tracking info had said delivered even though I was looking around my house for my package and couldnt find it. Why should you be concerned if there are too many good reviews on an item? Use of them does not imply any affiliation with or endorsement by them. Find them on Facebook, Twitter, Instagram, and LinkedIn. Please dont rate the seller before your order is If you do your due diligence and use common sense, youll find that Mercari is a safe environment for selling and buying. They were very NASTY about it, so I was nasty back at them and they banned me from their site LOL. Was this article helpful? Mercari has lower fees than eBay for most product categories and is the cheaper way to sell stuff online for most sellers. Whether its extra cash youre after, or you want to earn a fair amount, the app gives you both opportunities. (Full inbox? Ifeel you. Follow me on YouTube if that's easier). As a buyer, you can also negotiate prices and make lower offers. Tape it to your package and drop it off at the Post office, FedEx or UPS. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a42b6e3a697509d100a1cc8d986c3e1d" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. ', Press J to jump to the feed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have had several sellers cancel sales on me, almost immediately after I purchase something. Then almost immediately many seller relist the item f Because youre not purchasing from a retailer or a company, you have no guarantee whether the individual is legit or not. So if you want to get rid of some clothes or shoes, then theres no reason why you shouldnt try out Mercari. If you prefer to be paid instantly, then youll be charged a $2 fee (not recommended). There isnt such a thing as a fraud-free marketplace. Obviously, you cant sell anything illegal. Credit card companies offer buyer protection to save you from fraudulent purchases. I cant say the same thing about eBay and other e-commerce sites. The platform has various buyer protection measures in place to ensure that you won't fall prey to scams. Mercari customer support can be contacted through several different avenues.