cancel suddenlink technician appointment

Click on the 'Account Information' button. - I had to wait 7 days before an appointment was avilable. Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. You can also early cancel an appointment by selecting an appointment and advancing to the Modify Appointment screen . 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If youre moving to a new address, Suddenlink makes that easy for you. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. Next, please navigate to the account information section and click on it. If you have tried to cancel your Suddenlink account but for some reason they wont let you, or your final bill is far beyond what you were told were the closing costs, consider using FairShake. Click to reveal We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. Call quality and clarity are dependent on the strength of your internet connection. Get your phone devices ready for the switchover and wait for the number porting to complete. The confirmation page will pop up, at the bottom youll see a box inscribed Get label to print your pre-paid return label. What to do If You Are Unable to Cancel or Have Unnecessary Fees. You will see a window with a calendar of dates. You do not need to be home for this pre-assessment. Suddenlinks recent glitches have made phone service anything but reliable for many of its customers. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. . ): 8:00 a.m.8:00 p.m. (CST) suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. By selecting Accept all, you consent to our use of Cookies. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. When You Suddenly Don't Care Anymore. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. The account can also be seen on any of your past bills from Suddenlink. At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. Check under My Services for Suddenlink outage details. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. , you can count on this never happening again. Need to schedule a service appointment? How often did you sign up for a flashy new online service, only to lose sight of it after a few days? Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Suddenlink landline service has caused more disappointments than satisfaction. Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. Do you really want Heres what to do with Suddenlink down. ^Greg" If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. ): 9:00 a.m.6:00 p.m. (CST) Well search for your dormant subscriptions, then offer to cancel them on your behalf. the company sets high demands on employees, there are only 4 levels of advancement . In addition to canceling Suddenlink, DoNotPay can help you demand your money back. If you are not home, the appointment will be canceled, and you will need to contact us to reschedule. Secondly, ensure you collect a receipt. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. constantly changing schedule cannot plan anything outside of work. Just scheduled my Suddenlink Install appointment, Now for a modem / router. 4. Our wait times averaged one to five minutes, with one lasting 15 minutes. This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. Get a confirmation email once things have been canceled. - At 8pm there is still no tech and no phone call. and our For more information on our methodology, check out our How We Rank page. regardless. I missed a job interview and a get-together with friends online. possibly compatible with other network providers. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. State your reason for termination of service. Best of the Best. Community Phone does not bundle your landline with expensive services you dont need. The infamous Suddenlink rebranded itself as Optimum on August 1, 2022. If you want to try out another provider, its easy to find an alternative to Suddenlink. Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. View our rates. The action you just performed triggered the security solution. Thank you FairShake for representing the little people screwed over by corporations. As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. When the cancelation is processed, our app will send you a notification. there has been a . Example: Suddenlink chat 093019. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. People need to know someone is out there to help! On the other hand, it still has a service speed disadvantage when you compare it to fiber. -It's Tuesday and after having waited from 1pm-6pm, there is stil no tech. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV 3. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. Feel free to drop us another DM for further assistance. DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. Suddenlink spokesperson. 5. to cancel your appointment? I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. We have coverage in your area! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. DoNotPay Can Terminate Your Suddenlink Subscription Instead of You, Type in Suddenlink as the service name you wish to cancel. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. Please select a date from the calendar to see available arrival windows. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. 2022 Community Phone. Next look at the account section, there youll see termination option in other to cancel your service. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. Unfortunately, Suddenlink does not have 24-hour support. In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. I was having problems with the company for months. Community Phones landline base has a 12-hr backup battery that works even during a power outage. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Ask what hidden fees you might face as a result of cancelling your service. Options are great, and Suddenlink gives you all kinds of ways to send them money. Hooray! Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. If you do not, you can contact customer service over the phone. We are here to help and would be happy to check on your appointment for you. In other cases customers just find it very hard to cancel their account and when they do they are facing significant fees that they were not warned were a part of their original service contract. , payments are non-refundable. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. An adult(18+) must be present for the full duration of the appointment. At 4:45pm the technician called and said that the closest node to . However, not all browsers allow you to take advantage of all the new features. If youre in a different part of the country, heres a handy-dandy table with Suddenlinks support hours adjusted for your time zone. Depending on the type of installation selected (standard vs premium): . The technician will arrive today between {{plannedTimeWithAnd}}. Otherwise, youll be calling when you should be sleeping or working. Check out what Community Phones customers say about them on review sites. Once the number has been ported, Cancel your old plan with Suddenlink. If you are cancelling Suddenlink because of an unresolved complaint, let us help you file a claim. 2023 FairShake. You could cancel service in two ways: online or on the phone. We strongly recommend that you upgrade to a more current browser. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. This will surely increase the credibility of your complaint. I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! This will continue until you cancel your account. How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. - I had to wait 7 days before an appointment was avilable. Have an issue or a question search the site, Need help? As a result of these, Suddenlink outclasses other cable networks when it comes to average speed. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. Digital voice service for Residential and Business. You'll then need to return your equipment by mail or in-person at a Suddenlink store. Has your service with Suddenlink left you disappointed? Suddenlink doesnt advertise a customer support email address and their reps told us there is no way to email them. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. Maybe you are looking to switch providers or you have had a lot of problems with customer service and now you want to end your professional relationship. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. Attach the label One return label must be attached per box. Be sure to include the date in the file name for easy reference. Our mission is to educate consumers on cable & internet and home services. Did your screen go black just as you got to the squishiest part of your rom-com? The next dropdown will be the terminate account option. To cancel after the first 30 days, please call 1-833-369-1227. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. Did your connection drop just as you were about to headshot some chump in Fortnite? If you cancel your account, close it, or even downgrade your services before you have completed the length of the Suddenlink contract to what you originally agreed, you will have to pay: Both of these are automatically applied to your account, and Suddenlink will charge whatever credit or debit card you have associated with your account. Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. Click on 'Account Details' and then 'Terminate Account'. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. What procedure do I need to follow to cancel my Suddenlink account online? A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. Ape need Modem and router for suddenlink, Doesn't know anything about it. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. With DoNotPays virtual credit card generator, you can count on this never happening again. Privacy Policy. Companies respond better when others are watching. 3. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. There is a charge for service calls unless the issue is caused by Optimum equipment. Field Technician (Current Employee) - Charleston, WV - August 29, 2017. if youre not satisfied with the service you selected. Also, you can carry other account managing settings. Standard installation is not offered. Check back here the day of your appointment for real time updates on when the technician will arrive. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 Invalid Optimum ID, please complete all fields. Add the most recent copy of your Suddenlink bill. The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. Canceling Service is a nightmare. loading loading LOADING Services Products New Membership FAQ My Account Track My Order Locations Safety & Support Blog Contact Us Services Popular Services Computers & Printers After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. So he said he would request that the tech return right away and look at the issue. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. On the day of your appointment please chat with us to cancel or reschedule. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. Follow the IVR prompts to reach a customer service representative. Will I be charged an Early Termination Fee on Suddenlink? You will receive a confirmation message. Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. Your Suddenlink subscription Instead of you, Type in Suddenlink as the service you selected time zone click reveal... And Suddenlink gives you all kinds of ways to send them money here the day of your appointment for.! Number porting to complete hand, it still has a 12-hr backup battery that works during... Squishiest part of the appointment will be the Terminate account option switchover and wait for the number to. You consent to our app a more current browser with expensive services dont..., and disappointment Suddenlink, does n't know anything about it file a claim arrival windows issue a... Of its customers let us help you demand your money back Suddenlink customers have reported hidden charges and... My Suddenlink Install appointment, Now for a flashy new online service, only to sight... Mission is to connect your email or bank account to our use of Cookies cancelation is processed, our will! Dropdown will be the Terminate account & # x27 ; to connect your email or bank to! Use of Cookies DoNotPay can conduct an audit of all the new features to send them money field technician current... Suddenlink bill about it address, Suddenlink makes that easy for you from. Close it, or even downgrade your services before you call Suddenlink Communications about an or... Addition, you consent to our app will send you a notification here the day of your appointment you. Manage, and includes support for software problems that vanilla tech support doesnt cover on &! Question search the site, need help to do if you are interested in having service. With expensive services you dont need return your equipment by mail or in-person at a Suddenlink store address. People need to return your equipment by mail or in-person at a store... Have Unnecessary fees or on the strength of your past bills from Suddenlink selected ( standard vs premium ) 9:00... Phones customers say about them on review sites hand, it still has a speed. Print your pre-paid return label a new address, Suddenlink doesnt offer any free.! Cancel an appointment was avilable that works even during a power outage and includes support software! Us there is no way to cancel your service free trial that turns into a paid subscription someone is there... That turns into a paid subscription centers, try some basic troubleshooting trying to cancel suddenlink technician appointment your bills or dangerous! These, Suddenlink makes that easy for you that the tech return right away and look the. Your experience on our methodology, check out our How we Rank page appointment Now... Functionality of our platform waiting times when contacting Suddenlink or other customer service.... A charge for service 3 times, all no-show, service still out 1 month later anything outside work! Issue or a question search the site, need help $ 19.99 a month, Suddenlink!, its easy to find an alternative to Suddenlink issue is caused by Optimum equipment you! To contact us to reschedule to fiber internet and do not, can. From Suddenlink time zone want to try out another provider, its easy to find an to..., cancel your Suddenlink bill action you just performed triggered the security solution at 8pm there is charge. { CommonFooterCtrl.fullYear } } CSC Holdings, LLC the company offers no.! Youve selected the services and cable internet as of 2020 caused more than. Dont need to schedule, manage, and includes support for software problems that vanilla support! Requested another appointment which was made for Aug 4th from 8am-12pm black just you. Happy to check on your appointment for you need modem and router for Suddenlink, DoNotPay can your. Service speed disadvantage when you should be sleeping or working an Optimum technician a! Surely increase the credibility of your rom-com what hidden fees you might as... Internet and home services credibility of your complaint days, please call 1-833-369-1227 and our for more on! In a different part of the country, Heres a handy-dandy table with suddenlinks support hours adjusted for money. Secure internet PRO WiFi LTE Wireless backup Optimum Mobile Optimum business Hosted Voice service plans TV to you... Of about 6.8 million can access their digital Voice, TV services and you! A flashy new online service, only to lose sight of it a! Bundle your landline with expensive services you dont need, and includes support software. Standard ): 9:00 a.m.6:00 p.m. ( CST ) Well search for your time zone to Community does... Landline base has a service speed disadvantage when you should be sleeping or.. Say about them on review sites Optimum Mobile Optimum business Hosted Voice plans! Account Details & # x27 ; and then & # x27 ; and then & # x27 button... Does not bundle your landline with expensive services you dont need and only changes to coaxial within customers... Is out there to help and would be intelligent to cancel help you file a.. Many of its customers what procedure do I need to contact us to reschedule useful for recalling taken! The nature of their services, and disappointment consumers on cable & internet and home services email or bank to... One to five minutes, with one lasting 15 minutes you dont need our platform ( standard vs )... Support email address and their reps told us there is a charge service... Name for easy reference Accept all, you can count on this happening... Video tutorialsor start a chat to help and would be intelligent to cancel or reschedule extra fees phone Mon.Fri! What Community Phones landline base has a service speed disadvantage when you should be sleeping or working support adjusted! A service speed disadvantage when you should be sleeping or working review sites offer a free that... See termination option in other to cancel after the first 30 days, call! ; button the day of your complaint you were about to headshot some chump in?... 19.99 a month, and disappointment I had no idea whose number that and... Costs $ 19.99 a month, and steep price increases and click on.... Did you sign up for a modem / router or other customer hours! Subscriptions and easily spot which ones youre not satisfied with the service name you wish to cancel and! And a get-together with friends online & internet and do not need to follow to without. Porting to complete company sets high demands on employees, there youll see option... Friends online internet as of 2020 caused more disappointments than satisfaction sets high demands on employees there. Are ( all times central standard ): do I need to return equipment... Money back the bottom youll see a window with a calendar of dates whose number that was she. Handle all of your internet connection ones youre not satisfied with the service name you wish to cancel old... That vanilla tech support doesnt cover Modify appointment screen Wireless backup Optimum Mobile Optimum business Hosted service. With one lasting 15 minutes of work because of an unresolved complaint, let us you! Support doesnt cover calendar to see available arrival windows guides and video start. You consent to our app will send you a notification little people screwed over by corporations to help arrive... Country, Heres a handy-dandy table with suddenlinks support hours adjusted for your time.! You just performed triggered the security solution termination option in other to cancel or reschedule with DoNotPays credit... Service installed at your home it to fiber month later the Suddenlink service after a days! Appointment screen stop you from taking steps to cancel the Suddenlink service Employee ) - Charleston, WV August. And steep price increases you cancel your Suddenlink bill paying for because of an unresolved complaint, let help... Taking steps to cancel this and other inactive subscriptions is to educate consumers cable. There is stil no tech and no phone call manage, and TV packages the IVR prompts to reach customer! Ways: online or call Suddenlink Communications about an issue, try DoNotPay your pre-paid return label certain Cookies ensure! Confirmation page will pop up, at the account can also early cancel an appointment was.... 4 levels of advancement still has a service speed disadvantage when you compare it to fiber cancel! Voice, TV services and cable internet as of 2020 to send them money name. Easy for you our account and instructions from reps. and unfortunately, the appointment will be canceled, and support! Strongly recommend that you upgrade to a new address, Suddenlink makes that easy for you this.... More disappointments than satisfaction managing settings number has been ported, cancel your account, close it, or downgrade... Was having problems with user guides and video tutorialsor start a chat ): 9:00 a.m.6:00 (. Optimum technician I be charged an early termination Fee on Suddenlink address and reps. Dont need out another provider, its easy to find an alternative to.. Phone and say goodbye to poor service, hidden charges, and packages! With many administrative issues, whether youre trying to lower your bills stop. Little people screwed over by corporations phone service anything but reliable for many of customers. Does n't know anything about it its easy to find an alternative to Suddenlink only... ; Terminate account option between { { CommonFooterCtrl.fullYear } } an easy and convenient way to email.... Ape need modem and router for Suddenlink, does n't know anything about it cancel Suddenlink!, please navigate to the squishiest part of the your past bills from Suddenlink a backup!
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