Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. "@type": "Question", "@type": "Answer", "acceptedAnswer": { They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. You can plan Read More. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. Talk to us to learn about some of the benefits you'll have by choosing Neptune Society. Completely caring respectful to everyone. 14. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Ask our Family Services Representatives for more information." Additionally, we notify the family members you have identified." 3. It was such a relief! If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. If you provide any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). There are also religious reasons for ashes to. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation." ", You agree not to display or use in any manner any of these without our prior written permission. Return. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. },{ If a loved one has passed and you need assistance, our experienced and caring professionals are available to help you through this difficult time. Let's be real for a minute, people. My experience with the Plano Neptune staff has been wonderful. With the Neptune Society of Virginia BillPay app, managing your account . For immediate assistance, please call (855) 500-6706. You will be kept . In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. During this process, you must select an account designation and password and provide certain personal information, including a valid email address. It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. Neptune's owner, BG Capital Management Corp., a diversified private equity company, will continue to hold 30% of the outstanding shares, and the company will continue to be managed by its current . Neptune was the answer. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Cremation casket: $500-$600. "name": "How can I be sure that my funds will be safe? "@type": "Question", Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Click here to submit your information to opt out. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. You agree that the Company, in its sole discretion, may terminate your password, account or use of the Service, and may remove and discard any Content within the Service if the Company believes that you have violated the letter or spirit of the TOS. I felt very comforted after our long phone call and also after talking with Sergio. Dear Carolyn, Once again many thanks to all of you for everything. Burial Insurance. "@type": "Answer", Neptune was like a warm blanket after a cold night in the field. "name": "What happens if I am an Organ Donor? Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. 1. Theyll be caring for my wife someday, and me as well. The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). Rebecca B. Ron O. "@type": "Answer", The rules in Arbitration are different. Date of purchase and Proof of purchase are required. I was very satisfied with the services you provided. All rights reserved. She made our difficult time so much easier. ", } Completely caring respectful to everyone. Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. I would like to take this opportunity to commend the Read More. ", If you are a New Jersey consumer, the terms of Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20 do not limit or waive your rights under New Jersey law and the limitations in these TOS are intended to be only as broad and inclusive as is permitted by the laws of the State of New Jersey. "@type": "Answer", "@type": "Question", "text": "Yes, as long as there are separate cremation urns or containers to put the ashes in." Donny Bobo was my director and I cant say enough good about him. Please note that, if you are a consumer, the limitations in the TOS are intended to be only as broad and inclusive as is permitted by the laws of your state of residence. Ron O. At Neptune Society, the families we serve are our top priority. "@type": "Question", "@type": "Question", To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold the Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim, demand or loss made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of the rights of any other person or entity. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. "@type": "Answer", LINKS. USE. Would you like to check your account balance? Neptune Society, Neptune Cremation Society, National Cremation Society, Trident Society, CSV Cremation Society of Virginia, Americas Most Trusted Cremation Services, 24-Hour Compassion Helpline and other Company logos and product and service names are trademarks of the Company and its affiliates, or the Company has a license to use such trademark. },{ } The Arbitration will be conducted under the JAMS Streamlined Arbitration Rules & Procedures (referred to as the JAMS Rules) and under the rules set forth in these TOS. You agree not to use the Service for commercial purposes. To learn more about National Cremation and our services contact us by calling one of our offices, filling out the contact form on this page, or calling (855) 469-9474. Contact us today for more information about cremation and cremation prices. "text": "At Neptune Society, we urge planning for the unanticipated as well as the anticipated. "text": "Through the Veterans Administration, veterans may also be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates." The Neptune Society pre-need plans false advertising class action lawsuit was filed by Nancy Taylor and Hazel Benjamin, Florida residents who claimed the company and its advertiser violated Florida's Funeral Act by not adhering to legal standards when communicating the terms of its pre-need funerary plans to customers. Ill respond to anyone that wants to verify my statements. At the Neptune Society of Northern California in Belmont, we pride ourselves on our involvement in the community. ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. All rights reserved. "acceptedAnswer": { Neptune was like a warm blanket after a cold night in the field. This is a Formal Sea Service priced a la carte." Funeral Profession News and Tools for Marketing. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Is there a certain period you should wait, or should the funeral be held as soon as possible? Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out You also grant the Company the right to use the Content and any facts, ideas, concepts, know-how or techniques (Information) contained in any Content or communication you send to us for any purpose whatsoever, including but not limited to, developing, manufacturing, promoting and/or marketing products and services. She made our difficult time so much easier. Even though I was making arrangements for my wife of 39 years: Chris. There to assist even after Read More. To the fullest extent permitted by applicable law, you further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. No. Getting you the answers to your questions as quickly as possible is part of our commitment to service. The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life." I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. STORAGE. I have been, and will continue to recommend you. I would like to take this opportunity to commend the Read More. It would be illegal for me to accept a fee for preparing that application on your behalf. } For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. The Neptune Society. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. Marianna is our contact at Neptune. "acceptedAnswer": { Completely caring respectful to everyone. It would be illegal for me to accept a fee for preparing that application on your behalf. Thank you Neptune Society of Fort Myers, and especially Marianna. 2. TERMINATION. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. Read More. } "text": "The average cost of a traditional funeral is $6,862.00. "@type": "Answer", I was very satisfied with the services you provided. "@type": "Question", It used to also charge a processing or membership fee, but dropped that last year while increasing the price for other services, the suit says. "@type": "Question", These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. 2023 Neptune Society. Please note that Section 21 entitled Consumer Protection Notice below, includes important limitations on the applicability of the TOS, including limitations on Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20. Furthermore, the Company may disclose Content if, in the exercise of reasonable judgment, (i) the Company determines that disclosure is necessary to enforce the TOS, respond to claims that any Content violates the rights of third-parties, or protect the rights, property, or personal safety of the Company, its affiliates, its users and the public or (ii) the Companys legal counsel determines that appropriate legal process requires disclosure. Can I be buried there and how? To utilize our automated phone service, please call 866-264-4718. "acceptedAnswer": { Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. To initiate Arbitration, you or the Company must do the following things: (1) Write a demand for Arbitration. I felt very comforted after our long phone call and also after talking with Sergio. 35 - 65. ", She kept all the wheels moving in the right direction. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. "text": "Your money is placed into a state-required trust fund, then held and invested according to state law for future need. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Read More. Click here to fill out our contact form for more information and receive a call back from one of our representatives. but Neptunes involvement was reassuring and dependable. "@type": "Question", "@type": "Answer", ", When it comes, those left behind are in for a rough time. "@type": "Question", Our experienced counseling staff is available to assist you in planning your final needs according to your own wishes and will ensure your wishes are carried out professionally, with dignity and respect. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Interested in preplanning but not sure where to start? Neptune Society Lawsuit . I couldnt say enough about how much they helped our family through such a difficult time. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. If no resolution is reached by the courts, then a damages award will be made by the county. We were quite a distance from my father and his Read More. ", No. "acceptedAnswer": { For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. In order to expedite and control the cost of disputes, you and the Company agree that any legal or equitable claim relating to use of this website or the use or purchase of any Service from this website (referred to as a Claim) will be resolved as follows: You and the Company will first attempt to resolve any Claim informally. Neptune Society is a trusted and reliable cremation service that has been in operation for nearly 50 years. Once again many thanks to all of you for everything. Sylvia Karen Hunt, age 76 and a resident of Belton, Texas passed away on October 14, 2021. But is this the proper funeral etiquette? After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. Special Rules in the Arbitration Proceeding. We were quite a distance from my father and his wife. },{ Nothing in this Section shall modify Subsection 18(B) (Formal Resolution by Arbitration/Class Action Waiver). You know that, and youve come to terms with it (or at least youre trying). "text": "All United States Veterans are entitled to burial or interment of cremated remains in any National Cemetery that has available space at no charge. "name": "Is there a weight limit? LIMITATION OF LIABILITY. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. The Arbitration shall be held in Houston, Texas. ", { What determines the length of time between the death and a funeral. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. The Company provides users with access to online resources, including memorialization services, communications tools, purchasing services, information about offerings related to funeral, burial, or cremation services, and personalized content (the Service). } } The refund terms are enforceable if they're not overly restrictive and they're clear, lawful, and agreed to. but death is a train and its been on the tracks since birth. To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. This website is offered by SCI Direct, Inc. and its parents and affiliates (collectively the Company). "name": "How does cremation cost compare with typical burial? 2023 Neptune Society. Thank you again for your services, You were a joy to work with. The whole process went as told and I could not have been happier. She kept all the wheels moving in the right direction. The decedent is placed in a refrigerated holding facility prior to cremation." Ron O. There to assist even after the passing of the loved ones. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Thank you again for your services, You were a joy to work with. When I received the merchandise and looked over all of the details of the contract, I cancelled it. Is there a certain period you should wait, or should the funeral be held as soon as possible? 5260 Daniel J. Enea, Manager. "acceptedAnswer": { Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Is there a certain period you should wait, or should the funeral be held as soon as possible? Notwithstanding the obligation to arbitrate all Claims under these TOS, you may assert an individual Claim in small claims court in lieu of Arbitration. That is why we offer a travel protection and relocation plan, which can provide assurance that your wishes are respected in any situation. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out but death is a train and its been on the tracks since birth. I live in PA and had to rely on recommendations for your service. There are also religious reasons for ashes to. This can be done with or without the familys participation. "acceptedAnswer": { Neptune Society is the largest provider of affordable cremation services in the nation. },{ A qualified response is defined as including full name, phone number and zip code. In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. There to assist even after Read More. Only recieved a . | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. My experience with the Plano Neptune staff has been wonderful. "acceptedAnswer": { Our appreciation is great and well never forget it. ", We are proud to serve in Oregon and to offer our families options to pre arrange with us. Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. "@type": "Answer", A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . A qualified response is defined as including full name, phone number and zip code. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. "@type": "Question", Dear Lisa, On behalf of our family, I would like Read More. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Anna, I just wanted to thank you for the really Read More. Neptune gets it done professionally, efficiently, and as painlessly as possible. Our website and all use of it are governed by the following TOS. A portable cremation plan is portable to any agreeable service provider, and covers you if you relocate from your original purchase area. Flowers (if you choose to have a funeral): $200-$1000. Everything was as they prepared me for, everything happened exactly to plan. Currently, the Veterans Administration operates 125 national cemeteries, of which 65 are open for new casket interments and 21 are open to accept cremated remains only. Voyager 2 passed Neptune in August 1989.
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