Has it lain unused in your wallet for months? We regret that Mr. ************;had a less than optimal experience with our rebate process. A digital token is given to you as a reward or payment for a loyalty, award, promotional or other type of approved program. Alcon takes reports of complaints from our customers very seriously. Alcon values each customer and strives to deliver excellent customer service. 111 total complaints in the last 3 years. Past performance is not indicative of future results. **********************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. If you would like to learn more about cookies in general, you may visit. Not only do they provide a shiny new card in the mail, they also help ensure a card is always in working order when you set out to use it and provide critical protection against fraud. PM ATT Uverse Care (all service problems) ATT Customer Care(billing and all other problems) Your Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more. Dormant Account Reactivation Authorization When I contacted Alcon, they replied as follows, "An email was sent on 09/26/2022 indicating that the rebate must be updated with all required information within 30 days of the decline notification. I watched for a while and forgot about it. Gift card funds must be good for at least five years under federal law, and some states laws give you more time. Check your Balance and View Transaction History. Cutting the card into small bits before tossing into the trash works as well. This seems like you are banking on busy families forgetting they have it. Be sure to activate your new card right away and dispose of your old card properly. I totally disagree. Experian websites have been designed to support modern, up-to-date internet browsers. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. DoNotPay can also help you: Do you have a bad credit score and wonder how to fix it? Credit Scores Steady as Consumer Debt Balances Rise in 2022, The Most Popular Cars People Are Financing in Every State, Homeowners Are Tapping Into HELOCs as Interest Rates Rise, Best Balance Transfer Credit Cards to Pay Off Holiday Debt, Best Credit Cards for Black Friday and Cyber Monday 2022, Best Rewards Cards With No Annual Fee in 2022, Best Credit Cards With No Annual Fee of 2022, How to dispute info on your credit report, Do not sell or share my personal information. Arkansas - Two years from purchase, unlimited fees may be applied. Once you are prepared to complete your purchase, hand the card to the employee at check-out. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Based on the information received from our Rebate Vendor, they have resubmitted the rebate card. Customer Reviews are not used in the calculation of BBB Rating. We use cookies to give you the best possible experience on our website. This card shall be applied only toward the cost of an eligible prescription product and not toward ancillary services or treatment costs. This offer is good only in the United States of America and Puerto Rico. Recently, I remembered I hadn't heard an update and decided to check the status of my rebate only to be told it was denied. What Is a Debt-to-Credit Ratio and Why Is It Important? I have included photos that were submitted to Alcon. Accessed March 24, 2020. All three of my photos were perfect. We've picked the best credit cards in a way designed to be the most helpful to the widest variety of readers. Or did I just lose that balance? Each time the reward card is used, the amount of the transaction will be deducted from the amount of your available balance. Upon receipt of **************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. For instance, the card issuer cannot charge a dormancy or inactivity fee on a gift card unless there has been no activity for one year and the card clearly states its policy toward that fee. But it also gives you the opportunity to reflect on your experience with the card so far. Card Account Number. Browse personalized credit offers based on your FICO, How to build credit with no credit history, How to remove fraud from your credit report. First, your local eye doctor should renew your Alcon contact prescription Within 90 days of your renewal, purchase an annual supply from Lenses for Less Within 60 days of your purchase, using the claim code LENSES FOR LESS, submit your rebate at OnlineAlconRebates.com What Next If You Can't Do It Yourself? The law also places general limitations on fees. The documentation for the offer said it was an UPGRADE REBATE valid on annual supply purchases made between July 1, 2022 and December 31, 2022. Continue. If you have any issues with the card contact the customer support line. Some experts recommend shredding old credit cards to protect the credit card number from falling into nefarious hands. Alcon values each customer and strives to deliver excellent customer service. We show a summary, not the full legal terms and before applying you should understand the full terms of the offer as stated by the issuer or partner itself. For questions call: 1-833-735-0037. "What Is My CVV Number and How Do I Find It?" The only place someone should mail an old card for disposal is the place it came from. I have had issues two years in a row with Alcon rebates. Search rebates on DoNotPay and select the type of rebates offer you want to claim (is it for a car, electronic gadget, household appliance, etc). Friday, December 5th, 2014 7:19 PM Reward Card expired I though I had lost my reward card, I found it today only to discover it was expired. Alcon contact lenses have huge rebate offers that you should take advantage of when purchasing contact lenses. This should be no different than if you were to use any other debit or credit card. At 18 he ran away and saw the world with a backpack and a credit card, discovering that the true value of any point or mile is the experience it facilitates. This information may include links or references to third-party resources or content. Miles and points earned on co-branded hotel and airline travel rewards cards do expire usually if you are not . Compare personal loan offers matched to your credit profile. Closing a credit card altogether will likely affect your credit score, so weigh the risks and benefits of doing so. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. card balance. share. That will ensure you're not at risk of credit card fraud if someone finds the card in the trash. Cookies do not harm your computer. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Where can you find more information about cookies? If you are currently using a non-supported browser your experience may not be optimal, you may experience rendering issues, and you may be exposed to potential security risks. Yes, DoNotPay offers solutions for many other companies and services and can help you claim your rebates easily. You are a billion dollar business that can do anthing you want to do. The card issuer then has the option to reevaluate an account before they send out a new card. Hassle-Free Returns. No email was ever received. Is the money on my prepaid card FDIC-insured. Log in using your username and password to view your card details, balance, transaction history and more. Please treat your card as carefully as you would cash and use your card promptly. So the physical card was never even sent. It will read as declined just as a suspended card might for any number of other reasons. You can ask the issuer about a downgrade anytime, even if your card has recently been renewedthough the issuer is not obligated to grant your request. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. . We will never do business with this company again. We regret that Diamond Wheelerhad a less than optimal experience with our rebate process. Expiration dates appear on the front or back of a credit card. This compensation may impact how, where, and in what order the products appear on this site. You can use the rebate debit card just like an American Express or Visa gift card; any place that takes credit cards will take the rebate card. We use cookies to give you the best possible experience on our website. Performance information may have changed since the time of publication. Expiration dates appear on the front or back of a credit card in a two-digit month/year format. . Card. The transaction was for a $50 **** debit card. Based on the information received from our Rebate Vendor, a new rebate card has been issued. Chauncey grew up on a farm in rural northern California. You could, for example, pay part of your shopping bill using your rebate card and the remaining majority with your standard debit card. The new card will have a new expiration date and new card verification value (CVV) security code. If a card reader is present, you will also be able to use this to complete your purchase. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. asked card questions. One thing I do know, Ill never trust them-or rebates-again. I checked my trash, spam and inbox and at no time did I ever receive an email stating my rebate was denied. I am an idiot and forgot to redeem my reward card and it expired 6/2020. This Program is not health insurance. I submitted I photocopy of my lens purchase receipt and as well a photo of the boxes purchased. Can You Get a Credit Card Without a Social Security Number? Log in with your digital token to access your payment. Alcon takes reports of complaints from our customers very seriously. The provider might charge you a fee for this. Choices. How much available credit should you have? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We have helped over 300,000 people with their problems. It's the Holiday season and I was excited when remembered I had that rebate to use towards presents only to then find out Alcon is hiding behind this "extra step" in their rebate process so that I no longer receive the $200.00 I am owed. We regret that Mr. *************;had a less than optimal experience with our rebate process. It is recommended that you upgrade to the most recent browser version. You are now leaving Alcon Employees Federal Credit Union's website. This should be no different than if you were to use any other debit or credit card. Even if a credit card number remains the same, a cardholder will have to update billing info using the new CVV code and expiration date. Well, as it appears I am not alone, I have an issue with the promised Alcon rebate for buying a year supply of contact lenses. American Bar Association. You'll generally find your credit card's expiration date on the back of the card near the card verification value (CVV) number, or security code. The value of this program is exclusively for the benefit of patients and is intended to be credited towards patient out-of-pocket obligations and maximums, including applicable co-payments, coinsurance, and deductibles. Because your card number won't change when you receive a new one, it's important to properly dispose of the old card. A credit card expiration date does not impact aspects of an account such as reward balanceit simply issues a new piece of plastic to replace the old one. Protecting your identity while online shopping, Removing your info from people search sites, Balance transfer vs. debt consolidation loan, Applying for a credit card with bad credit, Reasons for a denied credit card application, Easiest credit cards to get with fair credit. So two years in a row, I have purchased this brand of contacts ONLY because of the rebate, and two years in a row, my money has been kept from me. Proof of purchase may be required. Alcon takes reports of complaints from our customers very seriously. Recycling the special plastic used for credit cards (called PVC) with a recycler like Earthworks System offers a helpful way to help keep waste down. Given the fact that some retailers choose to check the personal details on your card against a photo ID, your signature may help prevent an unauthorized user from stealing your funds. Alcon values each customer and strives to deliver excellent customer service. It's not an effective way to build loyalty. Ms. **********;should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. This might happen if the cardholder is in poor standing or has ceased using the account, in which case the issuer may decide to terminate the relationship and not send a new card as a result). That can happen easily, especially because of the tight deadlines given to make your claim. Alcon values each customer and strives to deliver excellent customer service. The credit union is not responsible for content on the alternate site. or wallet profile. On 9/13/22 I went for my annual eye examination at ********************** with ******************. Review frequently asked questions about your card. Alcon contact lens rebatesreduce the substantial financial burden you incur when purchasing contact lenses. A. About Lens.com. Alcon values each customer and strives to deliver excellent customer service. Editorial Note: We earn a commission from partner links on Forbes Advisor. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. "Automatic Teller Machines (ATMs) and the Law." Gift Card Balance Inquiry Julie 2021-06-30T15:09:38-05:00. How does a personal loan impact your credit score? Activate my Card. I agree totally. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As usual, I order a years supply of contact lens. As a matter of policy, BBB does not endorse any product, service or business. Our Mission: To Deliver the Best Prices, Anywhere. We apologize, but expired rewards will not be honored. I paid $300 and was suppose to get a $75 rebate. How to get a personal loan with fair credit. PM ATT Uverse Care (all service problems) ATT Customer Care(all other problems) Your Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more, @C3PO-1 I know they warn you to use them quikly as they do expire soon and to look at the expiration date so you are not surprised. Note that complaint text that is displayed might not represent all complaints filed with BBB. 2023 All rights reserved. DoNotPay will file your rebate claim on your behalf by mail or online, depending on the rebate campaign. Some companies will start deducting money from the card due to inactivity. For cardholders, it doesnt mean the actual credit account will cease to exist, it simply means youll need a new piece of plastic from the bank. I would have preferred a credit to my account. Be sure to check your cardholder agreement to see if you can get back the money that may still be on the card when it expires. In a situation such as this, using your card quickly should be a priority. Last year, I used the card on a purchase before the expiration. Many cards actually technically expire one day after the end of that month. In short, nothing. You must activate your card and choose a PIN prior to usage. Get started with your FICO Score for free. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. This offer is not valid where prohibited, taxed, or otherwise restricted. Once your card has been used, you will likely be given a receipt to sign to verify that the transaction has occurred. The Forbes Advisor editorial team is independent and objective. Mr. *********;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. I always was suspicious of rebates but really thought such a reputable company would be different-it appears not-and, after reading posts by others with the BBB, it appears I am not alone. Accessed March 24, 2020. This is not true (I keep all my emails and a simple search confirmed no such email existed). Another system error, which I will attach a picture of. Posts reflect Experian policy at the time of writing. The card wont work in stores and with online purchases and will return a declined notice from the bank. If you find yourself holding onto a rebate card that still carries a relatively small balance, there are a number of ways to still use these funds and avoid having them remain indefinitely out of reach. Contact Information. I filled out my rebate form and submitted all paperwork, receipts etc. If you've not been claiming your rebates for these reasons, worry no more. Alabama. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Searches are limited to 75 Connect with us on Facebook for fun and prizes! Once you have done this, your transaction should be complete. NOW IREAD THAT IF IT IS EXPIRED TOO BAD. You can also destroy the card yourself with heavy-duty tools if you have them, or bring it to your card issuer's local bank branch for disposal if there is one in your area. Credit cards expire every three to five years, depending on the issuer. Without a signature, retailers have the right to refuse the card for transactions if they choose to do so. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. Accessed March 24, 2020. Offer pros and cons are determined by our editorial team, based on independent research. I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. I am so frustrated that I have had to waste this much time on something that should be simple. What Are the Different Credit Scoring Ranges? I have not used the card and it had a value of $100.00. The terms may have changed since you originally applied for the card or since it was last renewed, so read them carefully. Use the card as soon as possible. Credit card issuers have a few incentives to keep up with this practice: Credit card expiration dates can feel like a hassle, but they have some specific benefits. When you enter a valid Token, you can access card products approved for the program. Period. When your card expires, it doesnt take your rewards with it. Other product and company names mentioned herein are the property of their respective owners. Best Price Guarantee. And to not even issue a new card on request. Money Back Guarantee. Go to the Username tab and select the Forgot Your Password? link. via phone or web support. This code is required for a rebate submission. Copyright 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Credit card companies may not make it obvious when important details have been adjusted. His work has served the business, nonprofit and political community. Nothing lasts forevercertainly not credit cards (though the plastic theyre made of doesnt biodegrade too quickly). Allow 8-10 weeks for delivery of reward. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Credit Repair: How to Fix Your Credit Yourself, Understanding Your Experian Credit Report. Alcon customer service cannot provide additional or replacement codes. Upload your evidence documents, including receipts, and any necessary forms, and confirm your contact information. It is not legal advice or regulatory guidance. How To Find The Cheapest Travel Insurance. Select whether the rebate is online or mail-in. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. 30 complaints closed in the last 12 months. Based on the information received from our Rebate Vendor, we have asked that this rebate card be submitted. Reviewed by Alicia Bodine, Certified Ramsey Solutions Master Financial Coach. Steps to Take if You Are the Victim of Credit Card Fraud. Contact customer care. Credit cards expire at the end of the month written on the card. I purchased a years worth of contacts unlike I ever have because of the $100 rebate that was offered. Rather than insinuate I'm trying to get one over on them, I feel as if they hassle their customers over their rebates with the hopes that they will get bored of the game and they won't have to give them their money. GREAT CUSTOMER APPRECIATION ATT. I'm a very busy person being pulled in many directions and then you add the holiday's life becomes crazy. However, the plastic card has a "Valid Thru" date used by merchants for security verification and authorization purposes. Consumer Financial Protection Bureau. Check Your Balance. Pay rent online? Alcon takes reports of complaints from our customers very seriously. Where can you find more information about cookies? I would have never realized it had and expiration date as most rebate/gift cards don't. Is there anyway to get a new card, it was for $150.00 and I really could use it!! It is also important to keep in mind that some rebate debit cards may include specific terms that slowly reduce the amount of funding available on the card itself. This offer expires December 31, 2023. The rules for gift cards are different. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. California - $1.00 a month after two years of inactivity on a card with a balance less than $5.00. Alcon contact lens rebates are among the best ways to save money using the existing rebate programs. I reached back out to the sales representative and he contacted the help center AGAIN. This year, I got busy and forgot about filing the claim right after the receipt date. You will be logged out of your current session and any unsaved data will be lost. We regret that Ms. **********;had a less than optimal experience with our rebate process. Available in Amounts $10 - $1,000. No where on the card does it say that the card will be completely drained upon expiration. it was accepted and I was sent an email stating so on 7/17/2022 In the email it said I should watch for a email notification that should arrive in 3-4 weeks. Enter and verify your email address Login You can do so over the phone, in the issuer's mobile app or on its website. For example, a credit. Experian does not support Internet Explorer. The provider might charge you a fee for this. Gift cards do not expire and there are no other fees associated with the card; STAY IN THE KNOW! Experian. 2. Update your Profile or Change your PIN. I just want the appropriate pre-paid $225.00 rebate card as advertised. See if your address, email and more are exposed on people finder sites. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. Company Information. Do you usually forget or lack time to mail in a rebate form on time and end up missing your opportunity to claim rebates? Start by looking at the back of your gift card. The offers on the site do not represent all available financial services, companies, or products.
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