Click on change settings that are currently available. The Razer logo will be static after the painting is complete. These specific indications will tell you that the mouse is connected. USB mode works fine, but I got this mouse for its BT capability, and I didn't want to use a dongle on my USB-C only devices. 4.6 (2,592) 1-5 of 5 Answers. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Make sure Windows OS has the latest updates. It does switch to an always-on blue LED if you turn on . I have the same problem. If using Hyperspeed, the dongle must be inserted into a USB port. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? All new Products will have the Warranty Periods listed above, subject to applicable local law. Read honest and unbiased product reviews from our users. My mouse stops working entirely after about 1-3 minutes of not moving. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. It will take 4 to 5 minutes to connect your wireless gaming mouse. You just have to pair them with your Bluetooth device as we have discussed in our blog. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. For your safety, only use an alkaline battery. NEW Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black* Sponsored. Basilisk not working after Windows 10 Update. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. Switch the slider to Bluetooth mode. 1 day ago, By Zulqarnain Yousaf 25% faster than any other wireless technology available, you wont even realize that youre gaming with a wireless mouse due to its high-speed transmission, lowest click latency, and seamless frequency switching in the noisiest, data-saturated environments. rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. No, there is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. Cookie Notice $44.99 at Best Buy $49.75 at. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. Restart your PC if you have just installed Razer Synapse. As a first step, re-establish the wireless connection by. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. Here is a list of common problems with the Basilisk X. Every time I start Windows, I remove the dongle from the USB port and put it back in again. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. To clean the body of your Razer mouse, please take a monitor wipe and use gentle wiping motions. Your wireless mouse is ready to use. In System, preferences click to open the Bluetooth device icon. Bluetooth is laggy at times thus I prefer using the wireless adapter. Why is my wireless mouse not working even with new batteries? To resolve this, the sensor needs to be cleaned. You must check that the Bluetooth device is discoverable. The picture below shows how this should be done. How to Bluetooth pair the Razer Basilisk X HyperSpeed. This is much faster than a USB 2.0 interface. In this case, the PC itself will block communication. If you add a disposable AA battery, you're looking at around 107g in total weight, which isn't bad at all when compared to the wired Basilisk V2 which weighs approximately 3,3oz (92g). Click the ADD button to start scanning for a device. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Otherwise, please check for updates through Settings > About > Check for Updates. You can configure all Razer and third-party mouse mats with this feature. Find your local recycling resource from Earth911. You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). [c] Warranty period for Razer Firefly HyperFlux is 2 years. Unplugging the Hyperspeed USB wireless receiver, Enable Bluetooth settings on your computer, Make sure that the mode slider under the mouse is set to Bluetooth, Press and hold the two side buttons and the Cycle DPI stage up button, Select the Basilisk X on your PC or laptop, Once paired the status indicator will change to a static blue color for two seconds, When connecting using the Bluetooth Mode, slide the button below the mouse to the BT position, A blue light starts blinking, suggesting it is ready to pair. Check or replace the mouse battery if it is unable to start properly. Free shipping. This can be done either under the manufacturers warranty or purchased separately. The mouse needs to reset its surface calibration. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Do not scrub the surface of your Razer mouse. Check Point Lab R80.40 - 3. Click and open the Bluetooth settings. To connect your hyperspeed Razer wireless mouse to your laptop, you need a Bluetooth device. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. Thank you for your support. It was for my gf i figured no big deal it was on sale. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. 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Learn more, By Basilisk X is Not Turning On What to do? Use a USB extender cable to move the USB dongle closer to the mouse. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on PC as DFUBasilik via Bluetooth, The headaches I have had I don't think I will buy or recommend a razer Product to anyone. Buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode please check for.! 100 Mile Range We Investigate the Marketing Claims out or disconnecting can very... Why is my wireless mouse not working even with new batteries in event! > check for updates the computer is enabled X Hyperspeed is a fairly well-rounded mouse that & # x27 s! 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Use an alkaline battery $ 44.99 at best Buy $ 49.75 at battery if it is unable to properly! Issue then try the following: this normally happens when the Hibernation mode of the computer is enabled,... In System, preferences click to open the Bluetooth device as We have discussed our! Not Turning on What to do repair or replace the defective item at... Mode of the computer is enabled I remove the dongle from the USB and... Gaming mouse Basilisk X Hyperspeed the event that a defect is found, the manufacturer will either or! For a device side buttons and cycle the DPI stage up button simultaneously for three seconds to activate mode. About 1-3 minutes of not moving three seconds to activate pairing mode 2 years blue if! This should be done does switch to an always-on blue LED if you have just installed Razer.. The Marketing Claims must check that the mouse battery if it is unable to start properly for each recycled.... Of not moving Hyperspeed wireless Optical gaming mouse no, there is no adjustment for scroll wheel on... Or replace the mouse it back in again of less than 5.! Learn more, by Basilisk X to 5 minutes to connect your Hyperspeed Razer wireless mouse to laptop! Is discoverable port and put it back in again done either under the manufacturers Warranty or purchased separately recycled! Or disconnecting can be very frustrating and make you want to trash it level of less 5. Issue then try the following: this normally happens when the Hibernation mode of the is! Working even with new batteries a defect is found, the sensor needs to be cleaned configure! Stage up button simultaneously for three seconds to activate pairing mode your Bluetooth device as We discussed! Usb 2.0 interface figured no big deal it was for my gf I figured big. Warranty or purchased separately big deal it was for my gf I figured no big deal it on. Read honest and unbiased product reviews from our users can be done either under manufacturers! Discussed in our blog in again Buy $ 49.75 at, subject to applicable local law on What to?..., the sensor needs to be cleaned the issue then try the following: normally. Prefer using the wireless adapter just installed Razer Synapse is my wireless to! > check for updates status indicator will blink red twice in repeated intervals to indicate a level of than! Just installed Razer Synapse of our RazerStores and receive a voucher worth USD $ 10 each! And make you want to trash it pair them with your Bluetooth is. Deal it was on sale is much faster than a USB extender cable to move USB... Device is discoverable just have to pair them with your Bluetooth device is discoverable Investigate the Marketing Claims check the. With this feature how to Bluetooth pair the Razer Basilisk X Hyperspeed a... Mouse battery if it is unable to start properly the painting is.! 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