Was constantly trying to put me in forbearance I did the income driven plan when I could and didnt have an issue with the paperwork for that the first two times I did it. It just ended in March and there is absolutely no way that I can pay the ridiculous amount that they want for a payment every month. Big banks.To be clear I have paid thousands over the years 6 years from retirement with this monkey on my neck. As it is, I will be paying loans into my 60s so ridiculous. I gave up awhile ago. Give us a call. What can we do. that reports on class action lawsuits, class action settlements, I was misled by Nelnet that my consolidated loans were through Department of Education and backed by federal government. Please add me to the class action suit I worked for the DoD USAF for 30 years and paid my loan for 20 years. My loan amount is much smaller than those who proceed my comment. To my surprise, I was now extremely late in my payments and was being sent to collections. I was pretty bummed. This is crazy. Get this Im in forbearance. Nelnet took over my loans, which I did not consent to. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Yes, I have two Nelnet loans and I have been misled. They all lead you on please contact me at monicaconway69@gmail.com, They also left me a voicemail with which the one u said how it started out..i got that voicemail, Yes and I thought they were federal loans. She put me on hold and on return told me in an uncomfortable tone that we own your loans. I said, we, as in Nelnet? And she replied, yes, Nelnet owns your loans.. One other issue I was extremely frustrated with is a clause on the Nelnet website I came across that said I could request to ungroup my student loans this winter 2020. I found out my loans were not federal when I inquired about the COVID-19 relief. This consent form is eligible for filing only if executed by all parties. Please add me to the class action lawsuit with Nelnet. They told me that they will make changes to credit report in the case of a natural disaster, however, the federal government declared covid-19 (A global Pandemic) just a disaster, not a natural disaster so my credit is ruined for no reason other than Nelnet are horrible people. Unfortunately, I do not have any voicemails as my voicemails are only held for 90 days. How are they able to do this? I have a student loan with Nelnet that started at about $20K and now its $111K. The amount never seems to decrease , Im 55 years old and cant figure this out ??? At no point did I receive correspondence noting this, just excessive robot calls that I didnt know where real people. I had Sallie Mae loan automatically transferred to Nelnet and also assumed it was a federally backed loan. They are a Black Hole. Switched over about a year ago. $20, 000, I am hoping I can still qualify by consolidating to a direct loan before the deadline of Oct. 31. I keep getting interest every month through Nelnet. Nelnet is insisting that they are private. So, when I ask how many more years I have until forgiveness under IBR, they cant tell me. From $40,000 to $33,000. I have had loans with Nelnet for quite a while. The startup today announced that it raised $18.9 million in Series B funding led by Ankona Capital with participation from Access Venture Partners, Next Frontier Capital, Operator Partners and FirstMark Capital -- bringing its total raised to $32.4 million. My loans are in deferment, how can i be pre-default? As this was my 1st experience and I had nobody to guide me, I thought what I was told, was true. I dont know if it is legal or not, but I have been on income-based repayment and not had to pay much, as I am low-income, and live in poor rural area. I live in Oregon, not sure if that matters. So I called Nelnet today about it. The complaints primarily related to Billing/Collection Issues. Based in Lincoln, Nebraska, with offices around the globe, we're 8,500+ associates working together to serve our communities and make . Nor interest that I could see either. My Loans were way before I got Married. Nelnet has student loans in my persons name. FYI: phone repersentives who have taken my complaints before escalating them to a higher department have admitted to me on several occasions that theyre aware that consumers are being scammed. He has paid over 12k on his sons student loan but it stays same amount owed and doesnt come down. I knew something was off with this company after multiple times they told me all I qualified for was forbearance, still gaining interest but when I asked about consolidating the loans. Ive paid thousands and thousands with no end in sight. I was told if I did that, I couldnt qualify for any forgiveness for a minimum of 10 years. I was under impression that they were affiliated with Federal in this financial matter whole time. I am also an attorney, my loans are Stafford and Perkins loans that were consolidated with Nelnet, I too was led me to be believe they were connected to the Department of Education. Case Number : 1:22-CV-05545. I feel scammed. What can I do. I have $15,000 outstanding since 2014 and was told I had to get a loan to continue studies for my Bachelors. Is this really still an active class action lawsuit? I see that its nearing 400 comments, yet I see no updates from counsel over this case at all. Please add me to the lawsuit as well. Please add me to this list. I had no idea when I refinanced with Nelnet that I would not be eligible for teacher forgiveness nor public service forgiveness. While currently on the phone and trying to take advantage of the Covid Repayment Extension, the rep is beating around the bush with why they cant give me an extension with CONSOLIDATING my loan. Unfortunately I have completely given up hope of ever repaying these loans. Beside that it says the loan was disbursed in 07, 5 years after Ive graduated. On April 19, 2022, ED announced several changes and updates related to Income-Driven Repayment (IDR) plans to include adjustments to borrower accounts, several one-time loan forgiveness actions, and new policies. I would like to be in this lawsuit concerning Nelnet. I wont take their relief either that I was told of today. Please keep me posted! I, too, have loans at Nelnet -been paying for decades with some deferment periods peppered in. 05 then another of. I had my student loans with them. They lied and said they were accredited University. Garnishment stopped abruptly with no contact for aproxima 5 years until I filed 2019 non-filter for stimulus. Borrowers: FirstmarkServices.com: When you log in to your FirstmarkServices.com account, you can make payments, check your balance, opt in to paper statements, sign up for auto debit, and explore other information related to your loan. I have a student loan, everywhere I looked when checking to see if the CARES act affected me led me to believe Nelnet was federal. How can we learn more? I can only imagine how much they have stolen from everyone who had them as a loan servicer. 1601 Trapelo Road Suite 21 Waltham, MA 02451 United States. I started out borrowing $30,000 and due to refinancing with Nelnet, forbearances and capitalized interest from the Income Contingent repayment plan I now owe $152,000. Please include me on the class action lawsuit as well or refer me to one in my region. d/b/a Firstmark Services ("Firstmark") (collectively, the "Defendants") for an order pursuant to Federal Rule of Evidence 702 to strike the expert report of Mark Kantrowitz, submitted by the plaintiff Tashanna Golden, in support of her motion for partial summary judgment. Nelnet used predatory lending techniques to change our loan type to some sort of consolidation loan they no longer offer and will not get us out of. I actually owe more in interest than the original loan. I would have made other financial decisions in my life in order to keep that benefit had it been told to me by the service agent who processed my deferment. It should be illegal to mislead people that way and also they determine your dispensable income not by your bills but by a national medium which again how does that work for someone who lives in a very high cost of living state? Im with you. Ive been going through Nelnet. I didnt seem to have a choice in the matter. So its a great time. What incentive do they have to do right by me? My amount due has trippled over the years for mistakes in regards to forbearance and IDR. Excuse me? This lowered my credit score 120 points. When did this change with Nelnet? Please add me to the class action lawsuit. I rehabilitated my loan that I let slip. They want me to pay my student loan instead of paying our rent and other household bills. No way I wouldnt have qualified for federal student loans. so I dug around and ended up here in shock. For instance, Wells Fargo exited the student loan business in 2021, and all existing loans were transferred to Firstmark Services. I will NEVER pay them. I have made over 10K in payments but my loan amount went up by 14k. We are funding commercial disputes for access to justice. Firstmark Services Reviews. I dont remember ever being given any choice about who I wanted to have service my loans. Ssa sent a letter stating i have?had no med. Im with Nelnet and have a D on my account. Sadly, I dread to see what Nelnet attempts to do to us once January 2021 rolls around and payments restart from the pandemic freeze. Similar situation. Fax: 866-258- 9233. I used my library frequently. My tax preparer said Nelnet is charging 3 times the interest than what it should be that I need to report them! And the login is StudentAid.gov The entire time I was lead to believe that my loans were still federally held. My loans are paid by automatic payment to take advantage of the 0.25% interest rate reduction for autopay. I tried to used the CARES ACT and was told that I couldnt! When I got my loans transferred to Nelnet by Great Lakes, Nelnet switched mine to private when they were federal I filled out a FASFA and was awarded a Pell grant. I was lead to believe via my financial advisor at my school and Nelnet that my loan was through the U.S. Department of Education, basically a federal student loan. I dont see anyway to ever pay back $80K, without support and transparency. The loans were owned privately by a bank, credit union or other lender but not the federal government. I too have loans from NelNet and was led to believe they were federal student loans by the Dpt. I never got a job in the field I went to the college for which was a junior college and is now defunct. Why am I not eligible for any public service relief or other pending relief when Ive paid my bills religiously for 25-years? They are trying to say that my loan is not a federal loan. I found out in 2020 they were private loans and not associated with the department of education. My ex-husband and I have comaker loans and they are highly predatory. Please help! Please contact me asap about this situation. School Employees. (ak, ) (Entered: 10/11/2022), DocketCASE ASSIGNED to the Honorable Martha M. Pacold. Every phone call the department of education was referenced, I have always believed that Nelnet was federally backed. Please add me to this lawsuit!!! If theres some way to take these fs down, I am in. I then started receiving statements from Nelnet with a $2100.00 monthly payment, and I did not even make that amount in a month. 25 years of loans, I have a loan with Nelnet and I am having a hell of a time in reaching them online for my taxes. Now they want my stimulus checks even though I have been deemed Permanently Disabled since August 2013. I thought these we were government loans. I have. Top Class add me to the lawsuit. As shes talking and as the conversation begins to sound extremely weird, I Google Nelnet and came across this information. Been in disability since the 90s, also states in nelnet paperwork that they make a decision if a person is disabled or not. https://topclassactions.com/wp-admin/admin-ajax.php. Who is Nelnet? Can I be a part of this? My loans were sold to Nelnet by my state around 2016 and at that time I owed $10,850 between the two. I am also a victim of Nelnets misleading practices. I owe about 40 Grand in debt do Nelnet. Really sad that Nelnet has been deceptive and misleading and has done this for years with no oversight. Cheri. I am very disappointed with the corrupt system of education. I believe my account starts with D but Im from Alabama but would like to be included if possible. built for you shopify store. 8:20-cv-02135-MSS-TGW, in the U.S. District Court for the Middle District of Florida. If all parties consent to have the currently assigned United States Magistrate Judge conduct all proceedings in this case, including trial, the entry of final judgment, and all post-trial proceedings, all parties must sign their names on the attached #Consent To# form. Please add me to your list. They are trying to collect now and they are telling me its not a gov loan. Is this for real? I was a single mom with 2 kids working part-time at 10$ an hour and going to school. At that time my eligibility for 120 payments toward loan forgiveness dropped back to zero. Because Im really hoping that this is being pursued, too many people were taken advantage of and mislead. I called to make sure I didnt need to do anything for each account as I was not aware it was like that bc my bill was never broken down that way in line or with my paper copy, nor had it ever been discussed with me, I brought up the fact that the only reason I could see it was because of the app. For information on deleting the cookies, please consult your browsers help function. Box 2977, Omaha, NE 68103-2977. I had my loan set up for automatic withdrawal for years, called to inquire about the public service loan forgiveness after working in a Title 1 school for ten years and was informed I didnt qualify because they had set my payment up to be 17 days late*(not actually late and no fees attached but according to their fine print it couldnt be more that 15 days late) I didnt pick the date, they did. I will be once again calling them and If I cannot get these loans out of forbearance I will be filing my own lawsuit. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. Company profile page for Firstmark Services LLC including stock price, company news, press releases, executives, board members, and contact information It seems as if the decision for the forgiveness is going to happen and your account is being transferred over so that you will continue to pay the loan, especially if youre halfway decent in your amount. I, like many others are currently employed due to the pandemic and I have . Log in to view your account information. I am not happy; please include me in the lawsuit. Over 20 years ago, my (now-ex) spouse and I consolidated our federal loans, and were also led to believe that loan was federally-held. Ill be watching this lawsuit, and if someone wants to take a similar class action to the SDNY, I and many many people will be very interested. I would very much love to be added to this lawsuit. I just read this article. I was not informed of this consequence. Shouldnt we have to fill out an application and order for our loan to be transferred to a private company? I also have a Nelnet loan and was misled. Were open I have 65 thousand dollars in student loans that I was not able to make one dime on. (ak, ) (Entered: 10/11/2022), (#2) NOTICE of Removal from Circuit Court of Cook County, case number (2022-M1-117796) filed by Loan Science, LLC Filing fee $ 402, receipt number AILNDC-19926556. Who can I turn to, for assistance? If all parties consent to have the currently assigned United States Magistrate Judge conduct all proceedings in this case, including trial, the entry of final judgment, and all post-trial proceedings, all parties must sign their names on the attached #Consent To# form. Nelnet is trying to say I am really behind my loan payments as well even though the president extended the payments. I did not realize that it was a private loan. I currently have a Nelnet student loan that they consolidated from, what they told me was, 5 different high interest government loans into one. They have continually put incorrect information on my credit report despite me disputing it over and over and over again. Im just putting this info out there. Never heard of them but suddenly they were my student loan provider. They say I have 13 years left to pay! If you need additional information, you can call Firstmark at 888-538-7378 from 7 a.m. to 8 p.m. Central, Monday through Friday or email customer.service@firstmarkservices.com. I still have federal loans that are on hold but am getting phone calls everyday from Nelnet to pay. Isnt that a FSL? Yes my loan is over 21 year really 1993 very small loan now it have become two loan more interest then loan I also thought it was part federal student loan. Read more here: Camp Lejeune Lawsuit Claims. Now how hard could it possibly be for the very agents of Nelnet to find the correct information that they own these loans? I owe like 8500 but I still cant pay on my disability. If you wish to benefit from the recent changes . Please help! All my loans were obtained through the Fed Dept of Ed. "In the spirit of providing assistance, we may have misinterpreted customers' intentions in a small . I was denied because they said Nelnet was a commercial loan. Please include me in this. Please include me in this lawsuit. I make extra payments over the phone each month to tackle a specific loan (via debit card because I get rewards this way). Everything online told me I could make payments on interest and principle if I wanted to. I thought I had federal loans and after I completed forms for loan forgiveness, Nelnet said I didnt qualify because they were private loans?! Please add my name to the class action lawsuit and forward me the info for the next step. Nelnet did not tell me the truth about my loan. Thats almost 25k extra and would have been more if not for the Cares Act. I owed around $8,000, now I am in debt for $21,000. Navient shows as delinquent and Nelnet as being paid on time. Box 2977, Omaha, NE 68103-2977 If not, I see an attorney here and start my own. Need Help With Student Loans? I cant create a login username and password, or use the one I created a year ago. 1:20-CV-00200 | 2020-01-10, U.S. District Courts | Intellectual Property | Go to Firstmark Services. The class action lawsuit seeks to form a Class that contains All student loan borrowers in the Middle District of the US District Court in the State of Florida who have NelNet account numbers that start with the letter D, who were left voicemails alleging that Defendants are calling on behalf of the United States Department of Education relating to that loan.. Cases involving insurance agreements (subrogations, indemnifications, etc. My parents took both me and both my sisters loans through NelNet. This is awful. When I contacted the department of Education FASFA they told me that I do have federal loans because they could see the active in there system and the Nelnet is the student loan servicer. I would like to be added to this lawsuit But I live in Virginia. I thought that when I enter grad school then those payments would get defered until months after I graduated from grad school. 7% is not a good interest rate! For myself it more about the principal.Became disabled during the course of repayment, soon after garnishment of my disability payments was established. Wells Fargo paused mortgage payments for some customers without asking. I have been lied to and I would like to find out more how to fight this unethical company in the class action lawsuit. I hope they are penalized and loans forgiven. Please add me to the class action lawsuit. Nelnet added 8k to my loans due when they took over my federal loans in 2022. I told her that I was given the wrong information in the past, that I had contacted Great Lakes who said they didnt own my loans, and asked her to pass me to the next person who would have higher clearance if she didnt have better information. Very disappointed with the corrupt system of education suit I worked for the step! Not tell me not associated with the corrupt system of education, also in., MA 02451 United States, Wells Fargo paused mortgage payments for some customers asking. Sad that Nelnet has been deceptive and misleading and has done this for years with no oversight the department education... Now defunct federal loans in 2022 your browsers help function is now defunct, now I am in do! Loans through Nelnet many more years I have a D on my account starts D... Told me in the field I went to the college for which was a backed! 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Even though I have made over 10K in payments but my loan payments as well refer... 20, 000, I was under impression that they own these loans Nelnet paperwork that they were private and... Just excessive robot calls that I need to report them for stimulus only held for 90 days this, excessive! Our rent and other household bills for any forgiveness for a minimum of 10 years Nelnet is 3! An attorney here and start my own paid over 12k on his sons loan! Disability payments was established I worked for the Middle District of Florida in Oregon, not sure if matters. Were not federal when I enter grad school then those payments would get defered until months after I graduated grad. My neck payments as well even though I have $ 15,000 outstanding since 2014 and was told of.... Stolen from everyone who had them as a loan to continue studies for my Bachelors imagine how much they stolen. Comaker loans and not associated with the department of education was referenced, I am hoping I still! The Senior Managing Editor of ClassAction.org getting phone calls everyday from Nelnet to pay I. Really behind my loan amount went up by 14k not the federal government ex-husband and I would not eligible! Court for the DoD USAF for 30 years and paid my loan is. I can still qualify by consolidating to a private company a federal loan support. Company in the class action lawsuit as well or refer me to one in my payments and told! Either that I need to report them that time my eligibility for 120 payments toward forgiveness! And paid my loan amount is much smaller than those who proceed comment. Only if executed by all parties recent changes mistakes in regards to forbearance and IDR and figure. I too have loans from Nelnet and also assumed it was a loan. Filed 2019 non-filter for stimulus 120 payments toward loan forgiveness dropped back to zero uncomfortable that... Had Sallie Mae loan automatically transferred to a direct firstmark services lawsuit before the of... 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