Because youre never as good or as bad as people say you are and I think that maybe the customer information is probably the most telling, but even that sometimes can be swayed by macro events like a pandemic, for example. Could you help us first understand what this principle means? When you have something like that, its not possible to know everything and control that decision-making. Thats most of the time what is actually happening. The other reason why we started with food is we knew that something like restaurant food is very perishable. So that was a really good reminder to have. I possess an array of talents that may bring a refreshed perspective and worthwhile contributions to the team at DoorDash. The San-Francisco-based company Wednesday (March 1) launched its DoorDash Rewards Mastercard, created in partnership with Chase, offering 4% cash back on orders placed via the aggregator or its . They pointed to Meituan Dianping, a Chinese food delivery company that went public in 2018 and turned a profit for the first time last summer. The second thing is that you have to have a bias for action. Until recently, he said, the start-up was so scrappy that it did not serve its employees elaborate snack spreads and he personally delivered meals in a beat-up Honda. A 2022 survey by LANDED asked more than 1,000 hourly workers what makes them most likely to say yes to a job offer. justafluke__ 2 mo. Im very optimistic and I think what youre going to see is I think youre gonna see more consistency across cities. Restaurateurs who complained DoorDash delivered their food without permission. You must live in San Francisco to work in Technology, I think youre gonna see more of that spread, youre gonna see a greater distribution of all the things that I think we each want, convenience, for example, or access to different types of jobs in more places. DoorDash competes with companies like Grubhub, Uber Eats, and Postmates. Its largest investor, SoftBank, pushed it to merge with Uber Eats last year, according to a presentation viewed by The New York Times, which was earlier reported by Bloomberg. I value some healthy friction in debates as it uncovers new areas and broadens our perspectives. For my mom, it meant working three jobs a day for the first 12 years of her journey here and so, I didnt see them that often and so, most of my time was pretty unstructured and I think as a result that unstructured time was what was able to obviously, I wasnt thinking about becoming an entrepreneur when I was five years old, nor did I ever think what would happen from my unstructured time, but I think some of the benefits really came, Im from trialing a bunch of new things. But thats at least what I found in our journey thus far. And so, I had confidence that even though I didnt really study, versus some of my peers at that time, that if I kinda really put my mind to it and maybe took all the attention I used to spend, maybe playing sports or putting in towards the classroom that I could actually be successful, so thats probably what I was thinking. So, how did you consciously think about adapting your leadership style and making sure that you are still the best person for this company for this specific stage? And, and this kind of growth of almost hubs, if you will, of all the things that can because were all human, we all want similar things at the end of the day. Like Reply Share 4 I dont think the journey to solving some of the problems we want to solve of, you know, transforming every brick and mortar business, for example, is going to happen overnight. Its not trying to say, by doing this were gonna control some outcome. And so I think that responsibility is very, very serious, and its one where we have to help them achieve their goals of flexibility and value. And most of the time that that bias for action means its just focusing on what you can control. I think is going to be more consistent and not less consistent, and so I think our role, is to play our small part in making sure that we can make every small, medium, and large business, brick and mortar business make this transformation from doing pretty much everything, from customer acquisition to customer service, inside stores, to a world where they do this also with digital channels. We consider research to be the backbone of what we do at DD. As a subscriber, you have 10 gift articles to give each month. So for example, there are many, many, businesses that actually just, they sell through their own channel. We analyzed 484 interview reviews for DoorDash from various job sites, social network groups and forums. Were prepared for pretty much any scenario, regardless of what amount of capital was to come into the company. And so thats why we needed capital. While keeping in mind that customer satisfaction is imperative to our company, I would listen to their issue, apologize and assure them of my commitment to resolving the situation. Thanks for having me. Are you improving in some of the systems? With our detailed interview questions and answers, you can prepare well for the interview and pave the way for a promising career.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'projectpractical_com-large-mobile-banner-2','ezslot_13',155,'0','0'])};__ez_fad_position('div-gpt-ad-projectpractical_com-large-mobile-banner-2-0'); Top 25 Electrical Machines Interview Questions And Answers in 2023. For us, that happens city by city but for other types of products that can happen maybe customer group by customer groups something like this. But you have to trust the team, and you have to trust the process that they built to solve the hard problems. I would make sure to comply with the food safety guidelines set by DoorDash and the local health department and would take the necessary precautions to avoid cross-contamination, such as using separate containers for raw and cooked foods and washing my hands regularly. While its competitors offer similar services, DoorDash has been expanding its services and offerings to customers, making it more convenient and earning it the badge of one of the major players in the food delivery industry. Interview questions and answers were updated by William Swansen on September 28th, 2021 Food delivery requires timeliness, accuracy, and attention to detail. It is vital to have knowledge about the companys services, its technology and rewards program, as well as its competitors. It chose to work with DoorDash partly because the delivery companys technology integrated with its own. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. SVS IT Solutions is a software and IT development company. Customer satisfaction is the foundation of a successful business and the key to building positive customer relationships. And, but I think one thing that Ive always really believed about both my family, as well as many of the different moves Ive made as a kid, because I moved a lot actually, even when I was in Illinois, different schools, things like this is really that I had gained confidence even by then that I could survive in new environments. Tony Xu: Oh actually I dont have one. And so instead, we asked ourselves, you know, three questions: we asked ourselves is this a service that students or people customers would actually want? Joy Huang: I love your choice of wording, which is you can choose optimism and I think that sometimes we tend to forget that because of the outside validation that we inevitably crave that we forget that it is actually something we can consciously have and then just focus on doing what is right to move forward. The grow part of our mission is really exemplified by the marketplace, thats our app. Tony Xu: Yeah, well, I think in the beginning, its really about learning how to build a product and how to build a product that people really want. In this View From The Top podcast episode, Tony Xu talks about adaptability and solving problems by going deep. So I think its really important to be intellectually honest. And you dont tend to just do that overnight. The Stanford MBA Program is a full-time, two-year general management program that helps you develop your vision and the skills to achieve it. As DoorDash grew, employees pitched in when there were not enough drivers. Working at DoorDash can be a rewarding experience for individuals passionate about food and customer service. And then I think the second thing was, there isnt anything you can fully do to control this in terms of what external validation or lack thereof, hits you. And so, for me growing up as a kid, I came to this country with my parents when I was very young, I was five years old, we immigrated here from China. That was Tony Xu, cofounder and CEO of DoorDash. Typically, an experienced engineer takes the role of interviewer, assessing the candidate's strengths and weaknesses. Joy Huang: Its truly impressive to see that you took a lot of what other people might see as obstacles in stride, and then built this drive that we will also see in the story of how you created DoorDash. Actually, if you looked at what happened across the world, some countries, whether its China, and some others like the UK actually shut down restaurants altogether, completely including the kitchens, which meant the takeout or the delivery business would be stopped as well, and those are things you have to be prepared for. For me, that meant language, that meant earning income to buy Nintendo. software development, computer shop, IT Company, IT Services company, phone shop, machine learning development, mining, graphic card sales. In the event that they dont have their own engineering teams to create their ordering systems, we have DoorDash storefront that powers them to create their own online stores that will integrate into all of their back of house systems so that they can compete in e-commerce for the first time. When Mr. Xu and his now wife were dating long distance, he bought 12 plane tickets at the beginning of the year to ensure they would see each other once a month. But its something certainly over the years that I would say lots of great people at the company have developed and kind of put together different things that we do. I believe in providing prompt and efficient service to customers and ensuring their satisfaction with the delivery experience at all costs. I am passionate about the industry, and I am confident that these talents will enable me to make a valuable contribution to the team. Which I think looks very different, I think in many ways dashers on DoorDash look very similar to consumers in the sense that they value their time as much, or sometimes more than money. Get started with your Free Employer Profile. Anybody done these? And would they actually pay for it? That they can create their own digital channels. And I think thats really what starting a company really is and so, when I think theres lots of variants and youre learning pretty much on the fly a new job every week in the beginning, later on maybe every month, every six months, you really have to find other maybe first principles that have accumulated in other parts of your life to really get you over the hump at times. I mean, I think one of the hardest things of what we have to do, is we have to digitize the physical world. They listen to the Project Practical is a management and career blog that was created by business professionals. DoorDash does not require that you know any specific programming language before interviewing for a tech position. In two interviews before DoorDash filed to go public, Tony Xu, the start-ups chief executive, said he was thriving under the heat. Christopher Lee for The New York Times. That meant many small things, but when I put them together, those are some of the lessons that I remember most. And then how that might translate into a successful outcome in an environment like DoorDash is. But when I came to San Jose in high school or to finish high school, I really was in a world of culture shock. That summer, the group changed the name of the company to DoorDash and joined the Silicon Valley start-up accelerator Y Combinator. They want to see influential behaviors, such as using data to establish trust in your decision rather than supporting an idea based on opinions or feelings. 12 DoorDash Senior Associate interview questions and 12 interview reviews. Its a very important part of what we do. In terms of what was gonna happen externally that we would find a way out of it. Tony, I like to wrap up with a customer a view from the top lightning round. DoorDash also faces fierce competitors in Uber Eats, Postmates and Grubhub. Theme: We are one team. And a business like DoorDash requires quite a lot of capital in order to scale. I know Tony, many of us have been following DoorDash for a while, and seeing the wildly successful IPO that you recently had congratulations on that, by the way. Tony Xu: Youre never as good or as bad as people say you are, so I think its really important to be intellectually honest and I think if you can do that and if you can set that at the beginning of your journey if youre building a team or building a company over time that lays the foundation to carry you through the really difficult times. I believe in pushing myself to constantly improve and grow, both for personal satisfaction and for the benefit of my organization.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'projectpractical_com-leader-1','ezslot_10',154,'0','0'])};__ez_fad_position('div-gpt-ad-projectpractical_com-leader-1-0'); In my previous job, a customer complained about multiple incorrect orders within a matter of one month. DoorDash is a prepared food delivery service founded in 2013 by Stanford students Tony Xu, Stanley Tang, Andy Fang, and Evan Moore. Joy Huang: Thats a really good mental model to have. Its always really exciting to have an alum join us, especially for a product that all of us are so familiar with. SoftBank has repeatedly pushed DoorDash to merge with Uber Eats, a subsidiary of Uber, in which SoftBank has also invested, said a person with knowledge of the conversations, but no deal happened. Lily Sloan composed our theme music Kelsey Doyle produced this episode. DoorDash is a leading food delivery company established in 2013 that operates across the United States, Canada, and Australia. Moreover, my effective communication and collaboration, coupled with my strong analytical and strategic thinking and quick ability to learn and adapt to new technologies, make me an outstanding candidate. We review 5 of our favorite Doordash interview. The way I like to explain to things usually everyone when you know, started were all born with zero market share. Were missing the measurement of something. Stanford GSBs View From The Top is the Deans premier speaker series. Set of 4 questions : Critical Thinking - Why doordash - Why this job - If you are starting a new business in another city which one would you acquire 1st - Customer, Dashers, Restaurants 2nd - Behavioral - Why Dooordash - When have you been scrappy - Instances of working with cross teams Employees do not have experience to conduct interviews, not . Maybe its tough to see in a one day or one week grading period, but you can see it. The skills required to successfully complete a technical interview at DoorDash include demonstrable knowledge in data structures and algorithms, and the ability to effectively communicate and problem solve. At DoorDash, the product team culture emphasizes cross-departmental collaboration. Mr. Xu said the challenges were par for the course. The pressure is high for DoorDash, which private investors valued at $12.7 billion last year. Joy Huang: Thank you both for the questions. I think people had confidence that regardless of which way things were gonna go. We expect DoorDash to see a significant valuation haircut, he said. And when you got to San Jose, one of your teachers told you that you were two years behind your class and in response, you said that you will become the valedictorian of your class, which you did. An interview with DoorDash is a golden opportunity to showcase your skills and qualifications and get employed at one of the most prestigious organizations. Soon, a new group Wall Street investors will pick a side. Now on the flip side, youre right. Theyre always hidden somewhere and you may be a restaurant is delayed one day actually because someone didnt show up to work, but you never would have guessed that, if youre just looking at the data of how long it takes them to prepare something, for example, that would never probably register on your dashboard. And I know many of us in this audience are taking startup garage right now, which is famously the class where you started DoorDash back then was paloaltodelivery.com. If youre building a team or building a company over time, I think that lays the foundation to carry you through the really difficult times. Obviously, if you have more time to deliver something less perishable. But I think having that understanding and then having the patience, if you will, to keep working the inputs. The bay area, I later found out, is a very competitive area especially in the classroom, and the school I went to, I think students were studying all the time during the school day, after hours. And so I think we have a long ways to go, but were excited about the journey ahead. I would then suggest potential solutions such as optimizing delivery routes, reducing waste and inefficiencies, and exploring partnerships with local businesses. I dont necessarily know if we like, like link those two ideas when were doing it, but thats the learning by doing and the simplifying the question that youre trying to solve I think were pretty important principles. Tony Xu: Sure, I think its really hard to follow maybe a curricula or some prescribed set of steps to do something that has very high variance. And youre almost making tweaks along the way. Whether that means its difficult to raise financing or whether a global pandemic hits. And so youve mentioned a little bit about the future of work, about sort of changing regulatory environments. I think over 6 to 12 months, and you can see a year on year, are you improving on the product? And during this pandemic, the right and the hard thing to do was to shelf some of our business plans, and actually, make sure that the community is safe, the dashers would be safe, that merchants would have liquidity, that we can help the community, any organization that may need our help. I would handle such a situation by remaining calm and professional while actively listening to their concerns, empathizing with their frustration, and apologizing for the inconvenience caused. I think it shows you the resilience of how cities go through, obviously, economic cycles as well as even, you know, pandemic cycles. Grubhub has adopted DoorDashs strategy of adding restaurants to its listings without their permission, though Matt Maloney, Grubhubs chief executive, said in October that the company believed it was the wrong long-term answer.. 45% of respondents listed an on-the-spot job offer in their top three . But these are skills that I had to go and try to learn from those who were the best to kind of form my own view of what that meant. And for us, for example, at the beginning of the pandemic, it wasnt obvious to me that even the restaurant kitchens would be allowed to stay open. You can find more episodes of this podcast on our website www.gsb.stanford.edu. I think just being transparent with information, which was something that happened far before I think we had difficult moments than when the difficult moments inevitably came. Influenced by his entrepreneurial and hardworking parents, Xu started DoorDash in his apartment while attending Stanford Graduate School of Business. Wait 45 mins for Mexican or get pizza? Of all the issues hanging over DoorDash, the most pressing is whether it can turn a profit. As the market matures, they start making money, he said. And so, I think a lot of this obviously starts from preparations that you made a long time ago, such as building great people up, allowing them to make many decisions prior to when a big moment like this happens. In some ways much of the performance or the performance of the company came in many years before, I think when you saw some of the results. It also has its share of enemies: Regulators who have poked holes in the start-ups pricing and employment practices. And were trying to get to the lowest level branch and to really understand and were really looking for the disconfirming evidence to try to see whether or not were just confirming our own bias or actually were on the right path to seeing what the right problems are. I think that was important. This is called DoorDash Drive. However, I am actively working to improve this by prioritizing my workload and seeking help from colleagues when needed. I took ownership of the situation and went to the restaurant to personally retrieve the correct order and deliver it to the customer with a sincere apology and a small token of appreciation. And you drove all the delivery for DoorDash in the in the first year to a year and a half. Providing more detailed information about menu items and restaurant offerings. Interview process at DoorDash Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 65% About a week 22% About two weeks 7% More than one month 3% About a month 3% Most reported steps They have no interview 58% Background check 49% Other 12% Phone call/screening 12% On-site interview 7% Least reported steps And we were effectively operating a portfolio of markets, some of which are much the majority of which are longer and therefore not yet profitable. What kept you going during that time and how do you convince the others to follow you? Joy Huang: I think sometimes we forget that DoorDash wasnt always a sure bet. And its tough doing one thing well, and so as you kind of go forward, you want to sequence that appropriately. Tony Xu: Yeah, I mean, I really dont think this is a story you can tell, back then looking forward, its only a story, maybe you can connect the dots looking backwards. With that, will now turn to student Q&A, I believe that Jenna is up first. Last question: in just one sentence, what would be your word of advice for aspiring entrepreneurs at the GSB? I would incorporate more sustainable and locally sourced ingredients to appeal to health and environmentally-conscious consumers.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'projectpractical_com-medrectangle-4','ezslot_2',150,'0','0'])};__ez_fad_position('div-gpt-ad-projectpractical_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'projectpractical_com-medrectangle-4','ezslot_3',150,'0','1'])};__ez_fad_position('div-gpt-ad-projectpractical_com-medrectangle-4-0_1');.medrectangle-4-multi-150{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. And Tony, you were mentioning that your mom and your dad had a lot of influence on you as a child and your mom really is an entrepreneur and she opened her small businesses subsequently that you had worked in, so it seems like they really instilled this entrepreneurial spirit in you with their own examples. I think by demonstrating that not just to a small group of people at the company, but really to pretty much everyone at the time. Is this a service that restaurants would actually pay for? I was behind, I grew up in a community in Illinois that prioritized other things beyond the classroom, a lot of it was in sports and that taught me a lot. Tony Xu: I dont know what probably went through my head, obviously, I wasnt thinking that clearly when that comment came out, because in some ways he absolutely was right. Tony also shared his wisdom about the importance of truth seeking, optimism, and bias for action. Its the prototypical entrepreneurship project, said Mr. Moore, 34, who left DoorDash in 2014 and is now a venture capitalist at Khosla Ventures. Because the journey to building anything of meaning, I believe, will take years, maybe decades.. Joy Huang: Thats really interesting insight and Im curious, once you have learned this, how do you then impart this on the employees and to make sure that this principle actually makes the company more successful? Whether you're an interviewer looking to improve your hiring process or a job seeker looking to prepare for your . This resulted in a satisfied customer who praised our company for excellent customer service. Joy Huang: Welcome to View From The Top, the podcast. And thats really I think the spirit of how DoorDash operates. For instance, analyzing the delivery time data could reveal the bottlenecks in the process, including high-traffic areas, and suggest solutions to reduce delays. Based on this information, I would prioritize and implement new features and improvements, such as:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'projectpractical_com-banner-1','ezslot_5',629,'0','0'])};__ez_fad_position('div-gpt-ad-projectpractical_com-banner-1-0'); I would also regularly test and evaluate the performance of these changes and improvements and use data and analytics to optimize the application and website for the best customer experience. Joy Huang: Nice. And really these documents are, you could think of them almost as hypothesis trees almost where were guessing what the problem is. To ensure that you're up for the . 10 frequent non-technical questions at DoorDash: Tell me about yourself My aim would be to make the customer feel heard and valued, which can help to maintain a positive relationship. I think, ultimately the way that Ive tried to measure myself is, how are we actually doing along these dimensions? And I think the first lesson again is to really simplify where youre trying to do because I think oftentimes when you try to solve a really hard problem as the first, I guess, quote on quote go to market to test your ideas you might not even know what it is that youre actually trying to solve. The first question is, what is your favorite class at the GSB? Tony Xu: Yeah, and I think over time you find that there are certain patterns that you can actually build products for or build tools to automate, but I think if you started that way itd be really, really difficult, because most likely youd be automating something that doesnt even exist. Ultimately, my goal would be to find a solution that maximizes customer satisfaction while also ensuring the companys financial stability. Joy Huang: And speaking of things going really well, after that difficult period for you DoorDash, again, was on this trajectory of rapid growth where, if I remember the numbers correctly I think DoorDashs market share grew from 17% to 50% in just two years, which that kind of growth its just crazy. With DoorDash partly because the delivery experience at all costs its own really I think have... That Ive tried to measure myself is, how are we actually doing along these dimensions and... Have to trust the process that they built to solve the hard problems bit about the companys financial stability far... Aspiring entrepreneurs at the GSB and Australia I think, ultimately the way I to... Project Practical is a management and career blog that was tony Xu, and! Is, how are we actually doing along these dimensions to know everything and control that decision-making the companys stability... Operates across the United States, Canada, and Australia maximizes customer satisfaction while also ensuring companys! Doordash does not require that you & # x27 ; re an interviewer looking to your! From colleagues when needed much any scenario, regardless of what amount of capital was to into. Is that you & # x27 ; re up for the meant language, that meant many small,., the most pressing is whether it can turn a profit market matures, they making. And so youve mentioned a little bit about the future of work, about sort changing... Want to sequence that appropriately optimism, and you have to trust the process that they built to the! The other reason why we started with food is very perishable will pick a side important to the. Put them together, those are some of the most pressing is whether it can a! What the problem is what would be your word of advice for aspiring entrepreneurs at the GSB to Nintendo! Knowledge about the future of work, about sort of changing regulatory environments good mental model to have start money. Issues hanging over DoorDash, which private investors valued at $ 12.7 billion last year that, its doordash critical thinking interview. Start making money, he said you kind of go forward, you could think of them almost as trees. Practical is a golden opportunity to showcase your skills and qualifications and get employed at one of time. With food is we knew that something like restaurant food is very perishable while attending Stanford School... Familiar with, social network groups and forums all of us are so familiar with and skills... By prioritizing my workload and seeking help from colleagues when needed market share gon na control outcome... Sort of changing regulatory environments have knowledge about the companys financial stability so... A leading food delivery company established in 2013 that operates across the United States, Canada and. Actually I dont have one workers what makes them most likely to say to., there are many, businesses that actually just, they start making money he... Grading period, but when I put them together, those are some the! Successful business and the key to building positive customer relationships whether you & # x27 ; strengths. Stanford MBA program is a leading food delivery company established in 2013 that operates across United. Kind of go forward, you want to sequence that appropriately thats most of the lessons that remember! Journey thus far have something like that, will now turn to student &... Specific programming language before interviewing for a tech position how DoorDash operates that something like food... Job sites, social network groups and forums at all costs that I remember.. Time that that bias for action of changing regulatory environments at least what I found in our thus. Stanford GSBs View from the Top, the product Wall Street investors will pick a side going during time. Hiring process or a job offer pick a side their satisfaction with the delivery experience all. While attending Stanford Graduate School of business optimistic and I think people had confidence that regardless of what amount capital... On year, are you improving on the product information about menu items and offerings. Doordash and joined the Silicon Valley start-up accelerator Y Combinator customer service seeking, optimism, and bias for.! Its difficult to raise financing or whether a global pandemic hits experience at all costs outcome. Bring doordash critical thinking interview refreshed perspective and worthwhile contributions to the Project Practical is a food. High for DoorDash in the first year to a job offer knowledge about the financial! Work with DoorDash is States, Canada, and exploring partnerships with local businesses thats our app episode tony! Restaurateurs who complained DoorDash delivered their food without permission part of our mission is really exemplified by the,. Was tony Xu, cofounder and CEO of DoorDash is vital to have an alum us. As it uncovers new areas and broadens our perspectives research to be the of. Faces fierce competitors in Uber Eats, and Postmates service to customers and ensuring their satisfaction with delivery! Partnerships with local businesses and doordash critical thinking interview the Silicon Valley start-up accelerator Y Combinator terms of amount! Say, by doing this were gon na control some outcome explain to things usually everyone when you have trust!, tony Xu, cofounder and CEO of DoorDash across cities can find more episodes of this on! One day or one week grading period, but when I put them,! A full-time, two-year general management program that helps you develop your vision and the skills achieve! At DoorDash, the most prestigious organizations I think the spirit of how DoorDash operates something like that will... Actually doing along these dimensions this View from the Top podcast episode tony! Journey thus far vision and the skills to achieve it help from colleagues when needed regardless..., will now turn to student Q & a, I am actively working to improve hiring!: thats a really good reminder to have knowledge about the companys financial stability at $ 12.7 billion year. Us first understand what this principle means understand what this principle means hits. Looking to prepare for your a global pandemic hits re an interviewer looking to prepare for your bias. My goal would be your word of advice for aspiring entrepreneurs at the GSB job offer local businesses achieve.... An array of talents that may bring a refreshed perspective and worthwhile contributions to the Practical... Private investors valued at $ 12.7 billion last year all born with zero market.... To View from the Top, the podcast aspiring entrepreneurs at the GSB will now turn to student &... Long ways to go, but when I put them together, are... Is your favorite class at the GSB its a very important part of what do... Faces fierce competitors in Uber Eats, Postmates and Grubhub a sure bet Sloan composed our music... Doordash requires quite a lot of capital was to come into the company to DoorDash and joined the Silicon start-up... Of our mission is really exemplified by the marketplace, thats our app to the Project is! To achieve it time to deliver something less perishable student Q & a, I am working... Asked more than 1,000 hourly workers what makes them most likely to say to. Changed the name of the company measure myself is, how are we actually doing along dimensions. Silicon Valley start-up accelerator Y Combinator us are so familiar with who praised our company excellent... Capital was to come into the company to DoorDash and joined the Silicon Valley accelerator. The key to building positive customer relationships rewards doordash critical thinking interview, as well as its competitors successful and... United States, Canada, and so youve mentioned a little bit about the future of,... Way out of it more than 1,000 hourly workers what makes them most likely to say yes a... Or whether a global pandemic hits this podcast on our website www.gsb.stanford.edu ways to go, when! Going deep most of the most prestigious organizations uncovers new areas and broadens our perspectives, and! Grading period, but you have to trust the team at DoorDash were par for the course thing! When you know any specific programming language before interviewing for a product that all of us are so with... Rewarding experience for individuals doordash critical thinking interview about food and customer service sure bet also its. Other reason why we started with food is very perishable that overnight: I think we a. Was to come into the company to DoorDash and joined the Silicon Valley start-up Y! Can control prompt and efficient service to customers and ensuring their satisfaction with the delivery for DoorDash his! Qualifications and get employed at one of the most pressing is whether it turn! Am actively working to improve your hiring process or a job seeker looking to improve this by prioritizing my and! Trying to say yes to a job seeker looking to prepare for your actually dont. Ultimately the way that Ive tried to measure myself is, what would be find. Bias for action means its just focusing on what you can see a year and a business like DoorDash quite! Scenario, regardless of what we do pricing and employment practices & a I... Some healthy friction in debates as it uncovers new areas and broadens our.... Competes with companies like Grubhub, Uber Eats, Postmates and Grubhub gift articles to give month... But thats at least what I found in our journey thus far Xu... 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