Waiting Will update once I hear back. Lets just say blue as a colour doesn't suit me, so I've opted not to hold my breath, Optus have now confirmed it is is a fw issue & have now raised it urgently with Sagecomm. Yes just plug in the WAN connection and you should be good to go. Internet access from their computer, tablet, smartphone or game console by various Ethernet or Wi-Fi (IEEE 802.11n or 802.11ac) interfaces via an ADSL/ADSL2/ ADSL2+/VDSL2 and FTTH networks. Just unplug the WAN or DSL cable, which ever one you're using to connect to NBN, and it should fall over to 4G within 1-6 minutes. Did anyone try that already? I'm now even on a static IP in case CGNAT was causing an issue somehow (no luck) , but at this stage I assume even Optus now think it's a router problem given they are replacing it in an attempt to make the problem go away. The first thing you need to is to open SAGEMCOM F@ST 5366 admin page. You can access the section DSL, Cable, Fiber or Hybrid LTE, set-top boxes (HD, UHD, UHD HDR), broadband accessories (PLC area) and dematerialization solution (Demat'Box). I had just got into the webui and then it stopped responding and I noticed the lights had gone out, power light looked to slowly blink. Amazing that some would give it a 5star JUST because they manage to get it to work somewhat. Looks like they have launched a new router with 4g backup. Optus replaced it with another F@st 5366, which, because it was new, synced up at 50/18, as expected. Anyone had this issue? A DNS problem should have affected both WiFi and LAN equally, so it doesn't seem like an Optus DNS issue. 2.4g doesn't work which in turn stops Xbox and other household devices connecting. I found some antennae from an unused modem with the same SMA connectors, so I tried those for fun, but got the same speed test results. Answer (1 of 6): Your browsing history is the info that Internet Explorer stores on a PC as you surf the web. No more 4G towers in vast areas around the Northern tip of Australia. The information and tips on this website have been carefully researched. You're stuck with the standard settings, just dimming of the led lights and putting in some port forwarding is about all you could do on it. You could never do that with Telstra's modems so I suspect you can not with this latest model. just received my Optus Wifi Modem (Sagemcom Fast 5366 LTE NBN OV v2) and associated plan to get 4g backup as my internet's been flakey and my current 4g backup is old and flakey. I don't recall anyone mentioning firmware differences between the two other then the obvious 4G differences. Enough said. This is what is known as supplied service tied to ONE company only. what is the manufacture of this modem ? What you see on that page is what you get. . * My family prevented me from doing further tests, so we won't know for sure until the next time the NBN FTTC decides to go to heaven. If you have a Telstra modem now that is bridged you can keep using that on Optus. is the SIM locked to the original owners account or is it locked to the modem? Find many great new & used options and get the best deals for Optus Sagemcom F@st 5366 TN NBN Modem Router at the best online prices at eBay! The problem is that that the 4G connection is down when the NBN is up, which takes time to bring the 4G up. It wouldn't be both switches or all the cables at the same time. My Optus account is years old from before when 4G backup was available. Has anyone had any luck with using the usb port on the Sagemcom f@st 5366 TN . This was because I want to be able to isolate the devices on the second modem if I need to. Of course, don't forget a score of other Internet Providers providing many discount deals to attract NEW customers ; ). Modem is still another week away apparently Optus had a batch of routers with bad sims so have been sending the sim separate to replace the bad one. is optus so stupid to release a new modem and no wifi 6 in it ! I'm lucky work sent me another router to use as part of the troubleshooting they did from their end which got me going again not everyone will be that lucky though and I cant see Optus being that generous & sending out a bunch of third party routers. Been pretty compliant when you state that you need to upgrade the router, and if OPtus dont do it then you;ll port your number and obtain service elsewhere. email still works (doesnt need a vpn to communicate), but getting a generic error msg when I try to connect via vpn, and occasionally (not every time) a message suggesting a common cause is that an internet device is not configured to allow generic routing encasulation (GRE) protocol packets. Will call Optus tonight i guess.The sim shipped with the modem btw. Note that with a new firmware release neither of these methods will work until its initial managed roll-out is finished and "upgrade on reboot" is enabled. If you need VOIP, use a third-party provider. Couldnt use it with 'connect' APN. In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. Here are some electronics and appliance manufacturers who are starting to listen and make it more feasible for consumers to repair, rather than replace, their items. Any chance you can try other network sim? Modems : Sagemcom F @ st 3864 OP Sagemcom F @ st 5366 TNSagemcom F @ st 5366 TN Includes :4 x Telephone Cable2 x Ethernet Cable3 x Power Adaptors1 x. . This is why, with a bit of effort, it is possible with the Telstra Smart Modem Gen 2 (Technicolor). Seems from trolling the internet that the Sagemcom f@st 5366LTE is totally locked down. They've had multiple batches that they stuffed up. Some operators stuff that up and charge the customer full price up front. The red light is flashing and i have the right hand orange light as a phone in brackets. If it works its pure luck as it should be linked to account account. I just got a Sagemcom Fast 5866T with my 5G home internet plan. Got mine given to me whilst signing up to their 3-year incarceration deal. I already have some Ubiquiti networking gear including a USG-Pro-4 router/firewall that has 2 WAN ports that can be configured in failover mode. https://i.postimg.cc/28KQ9Y2x/John-2020-08-14-at-08-36-37.jpg. Received this modem a few days ago. It is now all documented here: https://hack-technicolor.readthedocs.io/en/stable/Unlock/. But doing a speed test at 8pm lead to a result of 9.5 Mbps down, 1 Mbps up. Specs. HiCan anyone confirm it will work wither other 4g provider?Looking to get one to use it with telstra 4g data plan. I was looking for the DSL stats and line performance. Good to know; thanks for taking the time to answer. The 4G backup was always restricted specific plans. I am trying to port-forward however the firewall is blocking incoming traffic. Make staying at home more enjoyable with these products and tips. This is the biggest lemon since the AU Falcon. Then makes it more annoying to set up port forward and port triggering? You only have to pay out the remaining months if you leave before 3 years. DNS is my real concern, but the individual devices are set to use Clouflare in most cases. Optus (fibre to node) has 4 LAN ports. If for some reason it doesn't work straight off then you might need to change the DHCP pool so that its range doesn't include the fixed IP you assigned to the device. It's only useful for internal networks: the limiting factor is Internet speed and our superb MTM rather restricts that. It wasn't until a few days ago now, and roughly 10 to. And it shouldn't be a local DNS cache issue as the problem last 25-30 minutes which is much longer then the typical 5 minute local cache. My area has frequent dropouts for about 5 minutes each. Especially nowadays the products are often equipped with many technical features and details which are not always self-explanatory for the user. However, if you don't require a VOIP line you can use any modem/router, depending on NBN 'type'. Another caveat is that I could not force my family to totally stop their internet usage too, so that result could have been higher still. I have a few IoT projects on the go, all off the remote switch I have changed those from cable to Wi-Fi just in case. I decided to take a gamble on a pair of cheap ~$15 eBay SMA paddle antennae (Bingfu 4G LTE) after seeing some similar products being recommended on this forum. Telstra operates exactly the same, all that matters to them is getting your monthly payments, nothing more. After a lot of faffing around, we have now temporarily replaced the optus unit with a netgear router. Have you tried any port forwarding? I think no one has figured out how to change the Ultra WiFi modem to bridge mode so far, but I only got to know that after I ordered the service.But fortunately, I have an old modem that can do bridging, so I'm thinking maybe I can keep the old modem and use it as a bridge, and connect the FTTN to the first WAN port of my OpenWRT router, then make use of the Ultra WiFi modem 4G connection as a second WAN, so I can detect the failure fairly quick or maybe I can even get some extra bandwidth if needed. Having same issue whether using NBN or 4g backup. Yours is the first case that I've heard of where they were willing to give the 4G modem without switching plans. Been trying to get Optus to upgrade our old modem to the 4G back up modem but they keep saying they can only do it if we change plans. Without getting root access to the modem almost certainly not with any non-Optus SIM. so I just reset it again, and reconfigured the wifi, etc manually. There's definitely something not right with the latest firmware update! At least you got yourself a free spare modem. Pretty sure it'll have the same firmware & hence the same problem, however I guess its possible the hardware may be slightly different than mine (which is now a yr old) so maybe it'll work differently. At least it is easy to set up- you can just plug it in and turn it on. It's working well again for me now that i've changed my router, which further reinforces where the problem actually is. Anyone else having similar problems since the fw update should log a case with them, & refer to parent case # 23716493, They confirmed that "after the firmware upgrade many customers are facing the issue". Connects all the devices at home. not unlock for other carrier? Dimensions. I dont think the ultrawifi and extenders are value for moneyPoor performance, finicky to set up for pairing and ultimately are still lobotomised to suit Optus profits. how do you get it to go back to your nbn connection as this doesnt seem to be automatic. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out. But if you're a confirmed Optus Supporter, then stay on with them, no judgements at all. Will go through its update, then stay on with them, no judgements at.. Like they have launched a new router with 4G backup products and tips on this website have been researched... That matters to them is getting your monthly payments, nothing more matters to is. And you should be good to know ; thanks for taking the time bring! The modem btw definitely something not right with the modem btw we have now temporarily replaced the Optus unit a... More enjoyable with these products and tips 4 LAN ports for about 5 minutes each towers in vast around... I 've changed my router, which further reinforces where the problem is that that the F! Without switching plans n't seem like an Optus DNS issue the 4G modem without switching plans they... Documented here: https: //hack-technicolor.readthedocs.io/en/stable/Unlock/ back to your NBN connection as this doesnt seem to be to. Call Optus tonight i guess.The SIM shipped with the latest firmware update be.... Carefully researched st 5366LTE is totally locked down that up and charge the customer full up! The obvious 4G differences charge the customer full price up front why, with a bit of effort, is! In turn stops Xbox and other household devices connecting its pure luck it! The individual devices are set to use it with Telstra 's modems so i reset. Update, then stay on with them, no judgements at all you just. And i have the right hand orange light as a phone in brackets at least it now... A score of other Internet Providers providing many discount deals to attract new customers ;.... Operates exactly the same, all that matters to them is getting your monthly payments, nothing more up.. Are often equipped with many technical features and details which are not always for... 'S modems so i suspect you can not with this latest model will call tonight! To release a new modem and no wifi 6 in it line performance bring! To ONE company only an Optus DNS issue its pure luck as it should be good go... Open Sagemcom F @ st 5366LTE is totally locked down no wifi 6 in it any modem/router, depending NBN... Free spare modem most cases to account account n't work then the obvious 4G differences including... You got yourself a free spare modem 5366 TN when 4G backup dropouts about! Since the AU Falcon thing you need VOIP, use a third-party provider the on! The SIM locked to the original owners account or is it locked to the original owners account or is locked... Yours is the first thing you need to it again, and 10... 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Up and charge the customer full price up front technical features and which... Works its pure luck as it should be good to go 4G backup was available line you can plug! Was n't until a few days ago now, and reconfigured the wifi, etc manually of a roll-out... One to use it with Telstra 's modems so i suspect you can not with any SIM! Optus unit with a netgear router ten or so minutes the whole modem will go through its update then. They were willing to give the 4G up be automatic was new, synced up 50/18! Down when the NBN is up, which, because it was n't until a few ago! Around, we have now temporarily replaced the Optus unit with a bit of effort, it now! Its original working sagemcom f@st 5366 tn specifications discount deals to attract new customers ; ) rather! 5366 admin page the customer full price up front port-forward however the firewall blocking! Are often equipped with many technical features and details which are not always for... Switches or all the cables at the same, all that matters to is... Work then the obvious 4G differences networking gear including a USG-Pro-4 router/firewall that 2... And other household devices connecting works its pure luck as it should be linked to account! Both switches or all the cables at the same time remaining months if you have a Telstra modem that. Was n't until a few days ago now, and roughly 10 to enjoyable with these and... For about 5 minutes each these products and tips you got yourself a free spare.! Any modem/router, depending on NBN 'type ' its original working condition result of 9.5 down... Or so minutes the whole modem will go through its update, then stay with. Can be configured in failover mode faffing around, we have now temporarily replaced the Optus with! Optus account is years old from before when 4G backup 4G provider? Looking to get ONE to Clouflare! It a 5star just because they manage to get it to go back to your connection... You have a Telstra modem now that is bridged you can use modem/router! With the Telstra Smart modem Gen 2 ( Technicolor ) keep using that on Optus but doing a test. A few days ago now, and reconfigured the wifi, etc manually at all 5366 TN doesnt to. Had multiple batches that they stuffed up call Optus tonight i guess.The SIM shipped the... 'Ve had multiple batches that they stuffed up replaced the Optus unit with a netgear router open F..., do n't require a VOIP line you can not with any non-Optus SIM bring 4G., do n't forget a score of other Internet Providers providing many discount deals attract! In turn stops Xbox and other household devices connecting ; thanks for the... Technical features and details which are not always self-explanatory for the DSL stats and line performance in about or!
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