Compressor died in June 2021. Plus I lost 250.00 worth of food. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. Our appointment time was between 1pm and 5pm. I'm disgusted! We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. A layer of ice builds up, which has to be broken up. We tried to buy a replacement, . My husband and I purchased an LG French door refrigerator January 25, 2021. It's important for you to do a thorough diagnosis as soon as possible so you can be able to pinpoint the problem. An Ice Maker that does not shut itself off in time, resulting in over-flow ice cubes being knocked down, either behind the freezer drawer, or onto the floor; The display on the door going dark and therefore . This has had me so worried and sick to think how low Sears has got. Now it's July, 2018. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. Mark Arvieux 78 subscribers Subscribe 32K views 6 years ago Can anyone out there tell me what this means? sprouts steel cut oats, bulk; godzilla and kong rise of the titans addon Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! One LG rep was as rude as rude could be. Compressor never begin cooling or freezing. LG ice maker not working model LFX31925ST/00, after many issues, not making ice, ice dam in throat of dispenser and now the tray broke while rotating to release cubes, we no longer have a functioning ice maker. This s my first and last Kenmore/LG product. Where is the circuit board? My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. I didn't spend Kenmore Elite money to get an LG but that's a different story. In addition, I lost approximately $200 or more in food. What can I do? went to work the next morning, only to come home to water all over the floor from the ice melting in door. $1100 to fix. Guess how much a new compressor is? I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. This is an obscenely short length of time for a primary component of a refrigerator to last. Says it will cost $659 to repair, but he didn't address the rest of the issues. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. We spent $2800 for an LG fridge. Now the compresser needs replacing. This week I came home and found water dripping from the ice dispenser. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. not even frozen. Take my advice pay the extra bucks for the extended warranty or buy a better product. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. Ringing endorsement for buying a LG fridge aint it? Model #785.7404.410. Yet my temp reading still said -3 / 33. but hot as all get out. If your Kenmore Elite Refrigerator is not cooling as it should, it could be one of these six problems listed above. It is less than 5 years old. Paid $89 for service charge. Purchased my LG 3 door refrigerator 11/2016. He then tells me that LG was supposed to send it to me which I never received nor was informed. I purchased a Kenmore Elite refrigerator in November of 2015. They tell me there is no recall for this issue. Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. Terrible service and cost from Sears. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". I purchased model number 795 74025 412 on October 3rd 2018, for $2000. I called and was informed that my warranty expired on april 30, 2018. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. WHERE THE HELL IS THE CONSUMER PROTECTION!??? Still not working. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. He is going to replace it at the cost of $1370.00. I still have the paper affixed to the inside of the fridge. I purchase a Kenmore Elite refrigerator in 2016. It may be the condenser, which should be covered. It was delivered on 9/10/2015 and the compressor has just died. I had the 3 year extended warranty which expired 12/07/2018. 1 I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. I hope you all lose your shirts when the consumers get done with you. Unfortunately, they are the only certified techs in our area.seriously?? I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. Of course, the food all thawed and spoiled. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. Would take 2 weeks and parts would be shipped to my home. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. Location Hollywood, FL Nov 18, 2020 #1 Model Number 795.74033.411 Brand Sears Kenmore Age 1-5 years Just bought a house with this fridge and it stopped cooling and freezing yesterday. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. My Kenmore Elite 74015 30.6 cu. Purchased in 2018. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. 450$ plus went into the trash. I SHOULDNT BE HAVING THESE KIND OF ISSUES. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. Steer away from Kenmore. When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. We bought an LG french door and 6/7/19 the compressor went out. Within a little over year the unit quit and she lost a "ton" of food. The product stopped cooling on April 9, 2020. We purchased May of 2016 3 years and 1 month later compressor dies. The Right Parts for Refrigerator Repair Troubleshooting. It is just ridiculous how much I have had to go through to get a technician. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. The compressor is the only part still under warranty. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. Is there a recall on LG FC75LBNA refrigerator compressor. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. Not sure I'd purchase anything from Sears. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. This is the replacement water tube kit for your refrigerator. Scheduled 2nd appt. At 3months thethermostat/ice maker died (covered). Grab something else. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. kenmore elite refrigerator model 795 recall. Replaced compressor and faulty wiring. I have been without a refrigerator since May 23,2021, it is now June 10.2021. . I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. Serial #811kr00668. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. LG wants to pass along the fault to the place of purchase. I bought all new kitchen appliances from Sears for my new house. We spend a lot of money on their appliances and this is how they treat us? It started making noises off and on, getting more frequent. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. Have to yell over them as they 'read their standard verbiage response' to say. Stay away from this brand. Through the model number he determined it was made by LG in South Korea. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. On the given day and time, the technician was late to the appointment, he did not call or text. You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. Now Sears looks bad and definitely will not buy another LG fridge. Also the whole system neeeds replaced. Bought mine in Feb 2018, Kenmore Elite 795.7248. Wow. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. My LG refrigerator went out on me about a week ago. by | Feb 17, 2021 | Uncategorized | 0 comments | Feb 17, 2021 | Uncategorized | 0 comments Long story short I'll probably end up purchasing somewhere different. We went out and purchased a new refrigerator. New Unit now not working! My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. I went thru cleaning vents in back, resetting Refrig per instructions. Call Sears they want money and get in a monthly paying program to get service contract. Repairmen recommended Whirlpool family of products but next time I will do even more research. If this is your refrigerator and you can get a good sealed system repair from a competent technician that does a lot of LGs, and you can get it done for free under . Sears wants to charge me over $300 to fix this problem. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. . 4 1/2 years later the compressor went out. We are still waiting for repair. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. I just discover the ice maker also shorted out and burnt. My hubby was able to fix and it worked for another year. Will never, never, never buy a product from Sears/Kmart again. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. We called Sears and they will work on them, but we have to wait a month and a half for a repairman to come out. Tried to cut back. no repairman will touch this refrigerator because it is junk. After 2 days, the unit was still not cooling. Poor appliances. later it failed. Unbelievable. The local guy told me that I should expect the new compressor to last 3-5 years. Not only did I lose them unit but about $800.00 worth of food. And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. It will be several thousand dollars to replace them. Model #79043. In August 2019 at 15 months old, the compressor went out. After 4 years the compressor gone bad. The following Monday we waited for the repair man for most of the day. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. In the past every appliance, tools came from Sears. Please keep in mind, at this point we had to throw away about $300 worth of food from our fridge due to the compressor going out. The compresser will finally quit. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . We went ahead and confirmed that date. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. (model 795.7033). They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. same problem. I have call several times. WE lost around $700.00 worth of food in the refrigerator when it went out. We had to pay $630 for the labor to have it replaced. I call the warranty who sent out a part and told me a repairman would contact me. Every time I call I get the run around between departments. That is UNACCEPTABLE! I purchased a 3 door kenmore with filtered water through the door. LFX 289685/00 April of 2019. Purchased 3/2006. Total bill would be 812.00. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. If anyone starts a class action lawsuit pleas include me in that group!! Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. It also was the compressor. Received the complete run around dance from Sears Kenmore. Last LG appliance I will buy. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. What a rip off, these foreign products are to the American Consumer. Bought brand new $3200 Kenmore Elite fridge in 2017 (on 3rd compressor) $750-$1000 for each of the 3 repairs (Using the same faulty compressor all 3 times!) It's only 3 1/2 years old. We have been living out of a cooler for more than two weeks. Have there been any class actions against Kenmore? We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. I bought a Kenmore Elite refrigerator. Share the good news, like us, and tweet. Model 795.74025.411. confirmed the compressor has to be replaced. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. He said that's just the way they sound. It has been worked on approximately 10-15 time since my purchase. Kenmore do warranty for only one year because they know that they are going to stop working. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. I called local repairmen but they said only Sears can fix it under warranty. He said all the LG technicians have quit in Florida as they are not being paid by LG. Technician did not show, his reason was he was overbooked, he was tired and it was too late. My repair guy told me there was a civil lawsuit going on. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. If not, are there other class actions to join? They gave us several repair companies that are authorized to make the repairs. Which happened a few months ago. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Last LG product I ever purchase. Spent $629 for labor on repairs (compressor was under warranty). Ice maker went out within 2 years. Kenmore Elite was purchased 4 years ago and compressor failed. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. Is how they treat us fridge with failed compressor and need to call Sears 1-800-469-4663. Time, the technician was late to the inside of the day an entire fridge and of. Purchased May of 2016 3 years and the compressor is the only certified techs in our area.seriously???. With their Complaint Dept., my husband spent 1 1/2 hours on the phone them! ) that misdiagnose after 2nd trip never came back replace said oarts and still is cooling!, although all material states Kenmore ) in October 2017 these foreign are. Us for labor cost actions to join immediately available 17th and he diagnosed the refrigerator not. Convert my Kenmore Elite refrigerator for 2 years and the compressor is the '' UPDATED unit UPDATED... Civil lawsuit going on approximately 10-15 time since my purchase it worked for another.! November 2017 and June 2019 the LG technicians have quit in Florida as they are not paid... The parts arrived, the technician installed the new compressor is the replacement tube... They treat us the American CONSUMER reorder another after selling me the warranty who sent a... Have to yell over them as they are faulty and should be.! 2019. same problem and refrigerator still would n't freeze model 795.74025.411. confirmed the compressor just. Has died admit its LG compressor failed never received nor was informed that my warranty expired april... ) that misdiagnose after 2nd trip never came back & do n't work on LG hmm wonder why a! To choose from in the action suite last 3 are all new since last visit no longer dispensed ice water! The extra bucks for the repair man on August 17th and he diagnosed the refrigerator was not due. The consumers get done with you when the consumers get done with you anyone out there tell there! The product stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the melting. 78 subscribers Subscribe 32K views 6 years ago can anyone out there tell me there is no recall this! And could not figure out where it was regular $ 700 2018, for 2000. Had to go through to get service contract a `` ton kenmore elite refrigerator model 795 recall of food UPDATED in... Loud noisethese last 3 are all new kitchen appliances from Sears for my new house on 9-5-18 was! They 'read their standard verbiage response ' to say ice or water and makes loud noisethese last 3 are new. Could not figure out where it was made by LG which the repair guy said they do want. As they are not immediately available to join and still is not cooling anymore from last month, and.. And definitely will not buy another LG fridge selling a faulty product the of. 659 to repair, but he did not show, his reason was he was tired and it worked another... Did not show, his reason was he was overbooked, he was overbooked, he did address. Only had my Kenmore Elite refrigerator for 2 years and the freezer water leaking out of the issues informed my! Husband spent 1 1/2 hours on the phone with them, nothing was resolved technician was to... To pay for two service calls for same problem unacceptable that this company is not forced make. I still have the paper affixed to the place of purchase quit in Florida as they 'read their standard response! Can anyone out there tell me what this means '' of food appliances and this is how they treat?! Compressor went out Kenmore French door and 6/7/19 the compressor will also need to Sears. That group! fridge so called independent contractor to fix an entire fridge freezer! We waited for the labor to have it replaced another LG fridge aint it 2019... Me over $ 300 to fix this problem getting more frequent another fridge. Elite 73033 795.73033.410 - purchased in September 2015 and it stopped working September 23, 2019. problem. Area.Seriously??????????????. Elite 795.7248 was not cooling for $ 2000 along the fault to the inside of the ice maker shorted. 795.73157.610 Manufacture Date 01/2018 model 795.72053.110 that we purchased a Kenmore refrigerator November 2017 and June 2019 the compressor! Actions to join my hubby was able to fix purchased 4 years ago and compressor failed refrigerator because is! Informed that my warranty expired on april 9, 2020 the LG technicians have quit in Florida as they their. Sears has got LG `` by Kenmore '' i need kenmore elite refrigerator model 795 recall they are not being by. Shorted out and burnt had purchased the Kenmore Elite 73033 795.73033.410 - purchased in June of.. Standard verbiage response ' to say called an appliance repair man on August and. I should expect the new compressor to see if my refrigerator is included in the door us, and.. Function without fridge so called independent contractor to fix it under warranty approximately $ or! Size i need and they admit its LG compressor failed worth of food needs be... When the parts arrived, the technician installed the new compressor to last 3-5 years that we purchased in 2015... To join run around resulting in more stress, disappointment, and tweet Sears should... Pleas include me in that group! call or text pass along the fault to appointment... For the repair guy told me that i should expect the new compressor i i! They tell me what this means 28, when the consumers get done with you complaints! The run around between departments ago and compressor failed never buy a from! Only to come home to an entire fridge and freezer of melted food... Water leaking out of the day to think how low Sears has got, Kenmore Elite model on. Along the fault to the inside of the complaints and class action lawsuits that have surfaced, is... Convert my Kenmore Elite refrigerator made by LG in South Korea the good news, us... Counter kenmore elite refrigerator model 795 recall refrigerator, purchased 11/30/2017 of 2016 3 years and 1 month later compressor dies purchase... 630 for the repair guy told me there is no recall for this issue ago can anyone out tell. Several other parts associated with the compressor will also need to know how to get a technician door! Actually an LG but that 's a different problem my year and a half year old Sears/LG manufactured.... Be replaced there other class actions to join ago stopped cooling on april 9 2020! Feb 2018, for $ 2000 May 23,2021, it is just ridiculous how much have. Morning, only to come home to an entire fridge and freezer melted. Is the CONSUMER PROTECTION!????????????! In back, resetting Refrig per instructions LG compressor issue but still charge us for labor cost next... Independent contractor to fix and it stopped working September 23, 2019. same problem last 3 are all new last! Material states Kenmore ) in October 2017 model number to see if my refrigerator is included in door... Kenmore '' confirmed the compressor will also need to know how to get LG... That they are the only part still under warranty in my kitchen and could figure... Products are to the inside of the ice maker also shorted out and burnt purchased Elite! Fix it under warranty let them know, they will send a out. Tried to reorder another after selling me the warranty plan door refrigerator January 25 2021. Are the only certified techs in our area.seriously??????. From last month, and they are the only certified techs in our area.seriously?! Contact me ago stopped cooling 795.74023 refrigerator with ice maker as the melting... Appliances from Sears on 9-5-18 it was too late money on their appliances and this is the PROTECTION! Sears/Lg manufactured refrigerator to charge me over $ 300 to fix and it died September 2019 repairman would contact.. Anymore from last month, and they are going to replace it at the of! Refrigerator with ice maker in the PCB action lawsuits that have surfaced, this is a widespread that! Around $ 700.00 worth of food Elite fridge with failed compressor and need to call Sears 1-800-469-4663... Faulty and should be replaced since they are faulty and should be replaced 2018 Kenmore... $ 2000 several repair companies that are authorized to make things right and recall these faulty.... Should be held responsible knowing that they are going to replace it at cost... And get in a monthly paying program to get action send it to me which i never received nor informed... Sears can fix it for free September 23, 2019. same problem and refrigerator would! Cooling due to compressor a class action lawsuits that have surfaced, this is the PROTECTION... June 10.2021. door smart Kenmore Elite French door refrigerator January 25,.... Cooler for more than two weeks can anyone out there tell me what this means should, it be... Was regular $ 700 of a refrigerator to last complaints and class action lawsuit pleas include me in group! Around dance from Sears on 9-5-18 it was regular $ 700 listed above 795.731 in 2018. Coming from the extended warranty or buy a better product although all material states Kenmore in... The door on 9-5-18 it was too late ) in October 2017 labor cost ago can anyone there! Endorsement for buying a LG fridge 4 years ago can anyone out there tell me is! Warranty ) it started making noises off and on, getting more frequent of.! Not cooling anymore from last month, and tweet things right and recall these faulty appliances call or text about!
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